Client Service Manager

6 days ago

Washington, United States Dragonfly Pond Works Full time

Dragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006, Dragonfly has provided routine maintenance and repairs on stormwater devices, lakes, ponds, wetlands, and underground facilities. We are proud to have a very respectful work environment and expect all our employees to adhere to the same standard throughout the organization.

The core purpose of this position is to drive sales and revenue growth through nurturing relationships within the assigned region. This role functions as a technical expert to our clients and requires strong communication and interpersonal skills. This role is integral to the smooth and profitable execution of work performed by Dragonfly Pond Works.

Responsibilities

  • Identifies target clients through a combination of research, mining of company data, and other
    sources.
  • Pursues clients using both phone and email, with the goal of connecting with decision makers.
  • Serves as central and primary point of contact for all inbound client inquiries and requests.
  • Responds to and acknowledges all client inquiries in a prompt and professional manner.
  • Estimates and generates proposals.
  • Recommends and sells additional services to existing accounts and clients.
  • Pursues new leads generated by existing client base, digital campaigns, and tradeshows.
  • Leads, develops, and implements client touch programs to nurture relationships with existing clients, including site meetings, lunch and learns, drop-ins, and other activities.
  • Perform physical duties including but not limited to driving, walking on steep slopes, bending, kneeling, as well as use hands and arms to grasp, handle and reach.
What you need
  • 2+ years of client-facing experience in stormwater or aquatic services required.
  • Experience in sales, relationship development and or excellent customer experience desired.
  • College degree, preferred.
  • Proven experience using Microsoft Excel, PowerPoint, and Word.
  • Effective communicator, both written and verbal.
  • Strong interpersonal skills; relationship building, time management, and organizational skills.
  • Ability to manage multiple projects.
  • Passion for problem-solving and working with people.
  • Previous work experience illustrating a strong work ethic, an ability to work well in a team environment, independent thought and critical thinking, business acumen, and an internal motivation to succeed.
  • Ability to lift up to 50 lbs. in a repetitious manner.
  • Must possess a valid driver's license and driver record requirements.
Potential Growth Path
  • Branch Manager
  • Regional Sales Manager
Benefits:
  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

We are proudly an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

  • Client Service Manager

    2 weeks ago

    Washington, United States Dragonfly Pond Works Full time

    Job SummaryWe are seeking a highly motivated and experienced Client Service Manager to join our team at Dragonfly Pond Works. As a key member of our sales team, you will be responsible for driving sales and revenue growth through nurturing relationships with our clients in the stormwater and aquatic services industry.The ideal candidate will have a strong...

  • Client Service Manager

    2 weeks ago

    Washington, Washington, D.C., United States Dragonfly Pond Works Full time

    At Dragonfly Pond Works, we are committed to providing exceptional environmental services to our clients. As a Client Service Manager, you will play a critical role in driving sales and revenue growth through nurturing relationships within your assigned region.This position requires strong communication and interpersonal skills, as well as the ability to...

  • Client Services Manager

    3 weeks ago

    Washington, Washington, D.C., United States The High Companies Full time

    At The High Companies, we are seeking a skilled Client Services Manager to join our dynamic and rapidly growing StructureCare team. This role is responsible for servicing our Washington DC territory and requires a detail-oriented and self-starting individual with excellent written and verbal communication skills.As a Client Services Manager, you will be the...

  • Client Service Manager

    3 weeks ago

    Washington, Washington, D.C., United States Dragonfly Pond Works Full time

    Drive Sales and Revenue Growth with Dragonfly Pond WorksWe are seeking a highly motivated and experienced Client Service Manager to join our team at Dragonfly Pond Works. As a key member of our sales team, you will be responsible for driving sales and revenue growth through nurturing relationships within the assigned region.This role requires strong...

  • Client Service Manager

    2 weeks ago

    Washington, Washington, D.C., United States Dragonfly Pond Works Full time

    Job OverviewAt Dragonfly Pond Works, we are seeking a highly motivated and results-driven Client Service Manager to join our team. This role is responsible for driving sales and revenue growth through nurturing relationships within the assigned region.The ideal candidate will possess strong communication and interpersonal skills, with the ability to build...

  • Client Services Manager

    4 days ago

    Washington, United States The High Companies Full time

    Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a...

  • Client Services Manager

    6 days ago

    Washington, United States The High Companies Full time

    Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a...

  • Client Services Manager

    6 days ago

    Washington, United States The High Companies Full time

    Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Services Manager to service our Washington DC territory. StructureCare, headquartered in Lancaster, Pennsylvania is a premier engineering and restoration company working to protect infrastructure investments throughout the Mid-Atlantic. We believe in a...

  • Senior Client Services Manager

    5 days ago

    Washington, United States Williams Lea Full time

    Job Title: Senior Client Services ManagerAbout the Role:Williams Lea is seeking an experienced Senior Client Services Manager to join our team in Washington, DC. As a key member of our operations team, you will be responsible for executing service delivery and ensuring operational excellence.Key Responsibilities:* Establish and maintain high-quality service...

  • Senior Client Services Manager

    3 weeks ago

    washington, United States Williams Lea Full time

    Williams Lea is hiring for a Senior Client Services Manager for a Washington, DC office to work Monday to Friday 8:00 am to 5:00 pm.Pay: $90,000 to $95,000 per yearBenefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid...

  • Senior Client Services Manager

    1 month ago

    Washington, United States Williams Lea Full time

    Williams Lea is hiring for a Senior Client Services Manager for a Washington, DC office to work Monday to Friday 8:00 am to 5:00 pm.Pay: $90,000 to $95,000 per yearBenefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid...

  • Senior Client Services Manager

    1 day ago

    washington, United States Williams Lea Full time

    Williams Lea is hiring for a Senior Client Services Manager for a Washington, DC office to work Monday to Friday 8:00 am to 5:00 pm.Pay: $90,000 to $95,000 per yearBenefits:Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid...

  • Associate Client Service Manager

    6 days ago

    Washington, United States Gallagher Full time

    Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Services Manager, Events Coordinator

    4 weeks ago

    Washington, United States Semafor Full time

    About the RoleSemafor is a global news platform that delivers high-quality, live journalism experiences to its audience. We are seeking a highly organized and detail-oriented Client Services Manager, Events to join our team.Key ResponsibilitiesManage and organize post-sale client management and client service for the events businessServe as the primary point...

  • Client Services Director

    3 weeks ago

    Washington, United States The High Companies Full time

    Client Services ManagerWe are seeking a highly skilled Client Services Manager to join our team at The High Companies. This role will be responsible for managing our Washington DC territory and providing exceptional service to our clients.Key Responsibilities:Act as the single point of contact for all long-term customer relationshipsMonitor and manage...

  • Client Service Executive

    1 week ago

    Washington, United States Arthur J. Gallagher Full time

    Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Service Associate

    2 weeks ago

    Washington, United States Citigroup Inc Full time

    The Client Service Associate is a key role within Citigroup Inc. that requires a deep understanding of wealth management and financial services. This position involves delivering high-quality services to clients, working closely with Banker teams to assess risk and make informed business decisions. Strong analytical and communication skills are essential for...

  • Client Services Coordinator

    3 weeks ago

    Washington, Washington, D.C., United States Talently Recruiting Full time

    Client Services AssociateJob Summary:We are seeking a highly motivated and organized Client Services Associate to join our team. As a key member of our client services team, you will be responsible for providing exceptional support to our financial advisors and clients.Responsibilities:Coordinate with clients, advisors, and custodians to set up new accounts,...

  • Client Service Specialist

    2 months ago

    Washington, United States Raymond James Financial Incorporated Full time

    Position Overview With over six decades of esteemed service in the Financial Services sector, Raymond James is in search of a proactive Client Service Specialist. This role demands a detail-oriented individual with strong problem-solving skills to provide essential administrative support to Financial Advisors and their clientele. The successful candidate...

  • Client Services Specialist

    3 weeks ago

    Washington, United States Jones Networking Full time

    Position Title: Client Services Specialist Department: Conferences and Events Industry: Legal / Law Firm Reports To: Client Services Manager Location: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/Weekly Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm....