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Human Resources Generalist

3 months ago

Spokane, United States Volunteers of America Eastern WA Northern ID Full time

Job Type

Full-time

Description

Under general direction from the Senior Director of Human Resources, the Human Resources Generalist helps to run the day-to-day operations of the Human Resources Department. Primary responsibilities include, but are not limited to benefit and leave administration, data entry and maintenance, employee relations, compliance with federal and state employment laws, policy development and implementation, training, performance management, and record-keeping. The Human Resources Generalist will work closely with executives and team members to foster a supportive and inclusive work environment and ensure that HR strategies align with organizational goals. Ideal candidates will have excellent communication skills, a strong understanding of HR practices, and the ability to handle sensitive information with confidentiality, discretion and professionalism.

The Human Resources Department at Volunteers of America (VOA) consists of three positions and supports the VOA mission of assisting people from homelessness to independence by serving workers in all VOA programs and helping to meet their needs.

Position Type and Expected Hours of Work:

This is a full-time position with 40 work hours per week. Core work hours for this position will usually take place Monday through Friday, between 7:00 a.m. and 6:00 p.m. Work schedule may vary and occasionally allow for some flexibility. Occasionally, long work hours, as well as evening, weekend, and holiday work may be necessary.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. The essential functions of the position include, but are not limited to the following:

  • Assists with the coordination and administration of benefit and leave programs including but not limited to claims, approval of invoices for payment, leave tracking, distribution of required employee notices, reporting, carrier communication, annual benefit plan reviews, open enrollment, etc.
  • Supports the administration and review of annual performance evaluations.
  • Assists and participates in employee disciplinary meetings, terminations, and investigations.
  • Assists with reviewing, tracking, and documenting compliance with mandatory and non-mandatory program and/or other legal training requirements, including but not limited to education, professional licensure, CPR/First Aid/AED, Bloodborne Pathogens training, sexual harassment training, etc.
  • Lead and assist with the development and facilitation of various organizational training initiatives predicated on business needs and agency goals.
  • Ensures Workers' Compensation compliance; assist employees and leaders with Workers' Compensation claims, leave, compensation, and work duties modifications; Manage Workers' Compensation records; facilitate OSHA reporting and compliance.
  • Performs routine tasks required for managing various stages of the employee lifecycle, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, engagement, recognition, and morale; occupational health and safety; and training and development.
  • Assists with maintaining the Human Resource Information System (HRIS - Paylocity) and Learning Management System (LMS - Relias) records and compiles reports as needed; applies analytical skills to collect and synthesize data, and formulate recommendations based on data trends and insights.
  • Supports the Senior Director of Human Resources and VP of Operations with special projects as required.
  • Participates in VOA agency and administration department meetings and attends other relevant training and/or seminars as required.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews regularly to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Additional Duties and Responsibilities:
  • Performs other related duties as required or assigned.
  • Travel as required. Travel is primarily local and during the business day, although occasional, out-of-the-area and overnight travel may be expected.
  • This role has no supervisory responsibilities.
Compensation and Benefits: Monetary compensation for this role is $26.50-$28.50 per hour, but other benefits of working at VOA go far beyond that:
  • Short Term and Long Term Disability
  • Supplemental Insurance
  • 8 Paid Annual Holidays
  • Up to 5 additional discretionary annual holidays (depending on hire date)
  • Company-issued cell phone and laptop (if needed)
  • Paid Sick Leave
  • Paid Time Off
  • Mileage Reimbursement
  • Three Aflac Insurance Policies to electively enroll in: Accident Protection, Critical Illness and Hospital Indemnity
  • 403(b) Retirement Plan including up to 25% employer match up to $500 per year
  • Ongoing program specific training and professional development training
  • Opportunity for career growth and professional development
  • Work/Life Balance: We are dedicated to being flexible for family and self-care
Requirements

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

Required Education and/or Experience: To perform this job successfully, an individual must have:
  • A Bachelor's degree in Human Resources, Business Administration, or related field and a minimum of 3 years of experience in the Human Resources field; OR
  • An Associate's degree in a related field and a minimum of 5 years of experience in the Human Resources field; OR
  • 7+ years of experience in Human Resources or a related field; OR
  • An equivalent combination of education and/or work experience.
Certificates and/or Licenses: To perform this job successfully, an individual must:
  • Have a valid Driver's License;
  • Have the ability to be bonded and/or insured (Auto Liability Insurance);
  • Successfully pass a Comprehensive Criminal History Background Check and Driving Record Review.
Preferred Education and/or Experience:
  • A Bachelor's degree in Human Resources
  • Previous experience in the non-profit sector
  • Previous HRIS experience, Paylocity (HRIS) and Relias (LMS) a plus
Skills, Abilities, and Competencies: For an employee to succeed in this position they must have:
  • Ability to communicate effectively, orally and in writing; including demonstrated strong interpersonal skills.
  • Ability to retain high professional standards regarding confidentiality.
  • Ability to multi-task and work in a high volume, fast-paced environment, balancing changing priorities.
  • Ability to apply knowledge of the HR field and use independent judgment in analyzing facts, problems and data to determine the appropriate actions to take within limits of position.
  • Ability to interact effectively with employees and managers from diverse socio-economic and ethnic backgrounds.
  • Excellent public speaking skills for large and small groups.
  • Strong analytical and organizational skills; detail oriented.
  • Demonstrated working knowledge and understanding of federal, state and local laws such
  • as FMLA, PFML, ADA, workers' compensation, OSHA, WISHA, and HIPAA.
  • Proficient in word processing applications and associated software such as Word, Excel, PowerPoint, and Office 365 Suite.
  • Proficient reporting skills including auditing data and processes regularly to produce reports and/or communications to applicable stakeholders.
Physical Requirements:

In order to meet all expectations of this position, an individual must be able to:
  • Regularly operate a computer, keyboard, mouse, and other office equipment (phones, photocopiers, fax machines etc.), perceive text and buttons on devices, and discern print and handwriting on paper forms in order to process employee paperwork, maintain records in HRIS, and perform other tasks involving physical and electronic documentation.
  • Frequently remain in a stationary position (such as sitting or standing), move about inside and outside of the office to access file cabinets, office machinery, etc.
  • Occasionally ascend and descend stairs, as well as drive from site to site and move between buildings to access various program locations.
  • Occasionally help to lift and/or move boxes of files, PPE, VOA apparel or cleaning supplies (up to 25 pounds).
Work Conditions:

While performing the essential duties/responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:
  • Noise Conditions: The noise level in the work environment is usually moderate consisting of usual business office sounds including but not limited to computers, printers, telephones, and light traffic.
  • Heat/Cold: May be subject to heat, cold, wet, and/or humid weather conditions, and occasionally extreme heat and/or cold.
  • Injury Exposure: Position requires working with standard office equipment such as computers, phones, printers, photocopiers, and electronic filing.
  • Atmospheric Exposures: Typical office environment conditions; may be exposed to various scents and perfumes, less than sanitary or uncomfortable conditions, various pests and pathogens, participants' service and emotional support animals, as well as participants in physical, mental or emotional distress.


Salary Description

$26.50/hour-$28.50/hour (DOE)