Front Desk Agent

2 weeks ago

Davis, United States Hilton Garden Inn Davis Downto Full time

Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities:
QUALIFICATIONS:

High School diploma or equivalent required; College course work in related field helpful. 

Experience in a hotel or a related field preferred. 

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 

Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 

Must be able to convey information and ideas clearly. 

Must be able to evaluate and select among alternative courses of action quickly and accurately. 

Must work well in stressful high pressure situations. 

Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 

Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 

Must be able to work with and understand financial information and data and basic arithmetic functions. 

Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 

Ability to read comprehend and write simple instructions and/or short correspondence and memos 

Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 

An operational knowledge of Microsoft Office suite 

Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 

Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 

Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

 

Approach all encounters with guests and associates in a friendly service oriented manner.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.

Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.

Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.

Handle requests for information mail and messages in an efficient and courteous manner.

Answer guest inquires about hotel service facilities and hours of operation.

Answer inquiries from guests regarding restaurants transportation entertainment etc.

Establish and maintain good communications and team work with fellow associates and other departments within the hotel.

Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.

Obtain all necessary information when taking room reservations and follow rate quoting scenario.

Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.

Have knowledge of and assist in emergency procedures as required.

Handle check-ins and check-outs in a friendly efficient and courteous manner.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.

Use proper two-way radio etiquette at all times when communicating with other associates.

As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members

Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.

Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Property Details:
Hilton Garden Inn Davis, CA is within 5 minutes' drive of the University of California. This boutique hotel offers bicycle hire.

Offering free WiFi, rooms at this hotel include a flat-screen TV and a coffee machine.
Hilton Garden Inn Davis, CA features the on-site Season’s Restaurant, which serves American cuisine for lunch and dinner.

Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Compensation Min:
USD $16.00/Hr.

Compensation Mid:
USD $17.93/Hr.

Compensation Max:
USD $21.52/Hr.

  • Front Desk Agent

    4 weeks ago

    Davis, United States Hilton Garden Inn Davis Downto Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Part Time Front Desk Agent

    3 weeks ago

    Davis, United States The Inn at Canaan Full time

    **Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact on someone's life? Our team...

  • Front Desk Associate

    4 days ago

    Davis, United States Royal Guests Full time

    We are looking to hire a front desk agent - **Shifts are 8 hours. Must be available for the full 8 hours**: - Must be available weekends and holidays. **Job duties include but are not limited to**: - Checking guests in and out of the hotel. - Ensuring guest satisfaction up to brand service standards - Learn and use the hotel's property management system...

  • Full Time Front Desk Agent

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

    Job DescriptionJob Description Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact...

  • Housekeeping/front Desk

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

    **Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact on someone's life? Our team...

  • Part-Time Front Desk Medical Receptionist- Davis

    4 weeks ago

    Davis, United States Physical Therapy Central Full time

    Overview: Physical Therapy Central, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our team! At Physical Therapy Central youll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you...

  • Housekeeping/Front Desk

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

    Job DescriptionJob Description Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact...

  • (Sign on Bonus) Housekeeping/Front Desk

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

    Job DescriptionJob Description Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact...

  • (Sign on Bonus) Housekeeping/Front Desk

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

     Work in Canaan Valley at the newly restored Inn at Canaan Valley.Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn.Do you love interacting with people? Do you love knowing that your position makes a positive impact on someone's life? Our team of...

  • Night Auditor

    1 month ago

    Davis, United States Hilton Garden Inn Davis Downto Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security...

  • Front Desk Receptionist

    2 weeks ago

    Davis, United States Mainstage Davis Full time

    **Responsibilities**: - Greet and welcome guests as soon as they arrive at the store. - Checking in customers. - Creating profiles for all customers (Medical & Recreational). - Answer incoming phone calls. - Receive, sort and distribute daily mail/deliveries. - Maintain security by following procedures and controlling access (monitor logbook, issue visitor...

  • Administrative Support Assistant

    3 days ago

    Davis, United States Indian Health Service Full time

    Serves as primary receptionist to facility receiving visitors and taking phone calls. Secures the front office by monitoring, assisting, and directing visitors to appropriate officials through utilizing the electronic and manual access control system and checking in/out the visitors at the front desk. Retrieves and routes incoming mail. Drafts...

  • Night Auditor

    1 week ago

    Davis, United States Hilton Garden Inn Davis Downto Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • CUSTODIAN SR

    1 week ago

    Davis, United States University of California-Davis Full time

    **Job Description** | Job Title CUSTODIAN SR (Housekeeper) Job ID 6472 Location Department Description Student Housing provides a home to over 8,000 UC Davis undergraduate and graduate students. Over 5,000 students reside in the residence halls, most of them in their first year at the university. Almost 1,000 students live in apartments as part of the...

  • Receptionist - Full-Time 1st Shift

    4 weeks ago

    Davis, United States Carlton Senior Living Davis Full time

    Great Place to Work Certified!#BestWorkplaces#GPTWCertified COMPANY OVERVIEW At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and...

  • Receptionist/administrative Assistant

    4 weeks ago

    Davis, United States St. George Medical Clinic Full time

    **JOB RESPONSIBILITIES**: - Answer, Screen and transfer inbound phone calls to appropriate department - Coordinate and maintain records for staff, telephones, and daily batch outs - General clerical duties including photocopying, fax, and mailing - Enter patient data and demographics - Reconcile batch reports to deposits daily - Enter medical codes provided...

  • Full Time Night Audit

    4 weeks ago

    Davis, United States The Inn at Canaan Full time

    Job DescriptionJob Description Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact...

  • Software Engineer-Front End, Digital Monitoring

    3 days ago

    Davis, United States Surf Search Full time

    Software Engineer will assist in the design, development, layout, testing, and evaluation of software solutions to monitor and control mechanical and electro-mechanical devices.Essential Job Functions:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are...

  • Receptionist/Administrative Assistant

    4 weeks ago

    Davis, United States St. George Medical Clinic Full time

    Job DescriptionJob DescriptionSalary: $13-$14 hourlySt. George Medical Clinic, a Federally Qualified Health Center, is seeking a full-time Administrative / Executive Assistant.  This position is a full-time, fully benefited position, which includes health, life, accident and disability, vision, and dental insurance.  Salary will be based upon experience. ...

  • (Sign on Bonus) Housekeeping/Hotel Room Attendant

    3 weeks ago

    Davis, United States The Inn at Canaan Full time

    Work in Canaan Valley at the newly restored Inn at Canaan Valley. Join our hospitality team and this growing property, as we are building luxury suites and luxury cabins on the property! It is an exciting time for us at the Inn. Do you love interacting with people? Do you love knowing that your position makes a positive impact on someone's life? Our team of...