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Vice President of Account Management

2 months ago


Tampa, United States Get It Recruit - Executive Full time

Join a Leading Healthcare Analytics Company Account Management TeamAt our pioneering Lab Insights company, we are dedicated to transforming healthcare through advanced analytics and proactive care solutions. As a key member of our team, you will play a crucial role in ensuring client satisfaction, retention, and growth within your designated portfolio. This position offers the flexibility of remote work and reports to the Executive Vice President, Account Management.Responsibilities:Building Strong Client Relationships: Cultivate long-term partnerships with key client stakeholders and executive leaders to enhance client satisfaction.Strategic Planning: Understand clients' business challenges and priorities to create and implement strategic expansion and innovation plans.Collaboration: Work cross-functionally to develop and execute client-specific strategies that improve service delivery and profitability.Contract Management: Manage contract renewals and drive service expansion initiatives aligned with client objectives and goals.Performance Monitoring: Proactively monitor performance metrics to exceed client expectations and foster a culture of exceptional service.Minimum Qualifications:15+ years of experience in healthcare account management or related fields, with a deep understanding of payer dynamics.Bachelor’s degree or equivalent practical experience, advanced degrees preferred.Willingness to travel up to 30% as required to client sites and headquarters in Tampa, Florida.Strong analytical and problem-solving skills with a proven track record in managing complex client relationships.Excellent verbal and written communication skills with the ability to collaborate effectively across teams and with clients.Preferred Qualifications:Experience in start-up environments or early-stage companies.Knowledge of reference laboratory business and healthcare regulatory environments.Familiarity with Medicare and Medicaid programs.Master’s degree in Business, Marketing, or Healthcare Administration is a plus.About Us:Our mission is to revolutionize healthcare delivery through innovative lab benefit management solutions. We foster a collaborative and inclusive work environment where each team member contributes to improving clinical outcomes and healthcare affordability. Employment Type: Full-Time

Education Level: No formal educational credential

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