Front Desk Agent

2 weeks ago


Nashville, United States Arbor Lodging Management Full time

Join the Team at the Newly Renovated Hotel Indigo Nashville the Countrypolitan Are you a hospitality professional looking to be part of a fun, hip, and dynamic team? Hotel Indigo Nashville the Countrypolitan in Printers Alley is seeking an Evening Front Desk Agent to assist our front desk team as we launch our newly renovated boutique hotel. About Us: Hotel Indigo Nashville the Countrypolitan is more than just a hotel; it's an experience. We focus on connecting our guests with exceptional experiences in a cool and vibrant atmosphere. Our culture is people-focused, data-driven, and accountable to our guests and clients. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Shift time: 3pm-11pm Full time/Part time $19-$20 hr Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Open availability Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $19-$20


  • Front Desk Agent

    4 weeks ago


    Nashville, United States Aimbridge Hospitality Full time

    Availability for all shifts, including occasional night audit needed$17.50-$19.50 /hr Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    3 weeks ago


    Nashville, United States Pyramid Global Hospitality Full time

    Please apply directly at careers.phg.icims.com/jobs Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agen Agent, Front Desk, Hospitality, Hotel, PBX Operator, Computer

  • Front Desk Agent

    3 months ago


    Nashville, United States DoubleTree Suites by Hilton Hotel Nashville Airport Full time

    An Exciting Opportunity Awaits at DoubleTree Suites by Hilton Hotel Nashville Airport!Are you a team player with a warm smile and a passion for connecting with people? If so, we have the perfect position for you as a Front Desk Agent.As a Front Desk Agent, you will have the chance to create an exceptional and unforgettable experience for our valued guests....

  • Front Desk Agent

    4 weeks ago


    Nashville, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Holston House Nashville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    4 weeks ago


    Nashville, Tennessee, United States Virgin Hotels Nashville Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Virgin Hotels Nashville. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesProcess guest check-ins and check-outs,...

  • Front Desk Agent

    4 weeks ago


    Nashville, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 170 4th Avenue North [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally; Assist with...

  • Front Desk Agent

    3 days ago


    Nashville, Tennessee, United States Nashville Hospitality Concepts Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Nashville Hospitality Concepts. As a Front Desk Agent, you will be responsible for providing exceptional customer service, ensuring smooth front office operations, and maintaining a positive and professional environment.Key ResponsibilitiesProvide...

  • Front Desk Agent

    5 months ago


    Nashville, United States Residence Inn Nashville Green Hills Full time

    Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to...

  • Front Desk Agent

    2 weeks ago


    Nashville, Tennessee, United States Hampton Elliston Place Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Elliston Place. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all guests.Responsibilities:Register guests and handle...

  • Front Desk Agent

    2 weeks ago


    Nashville, United States Loews Hotel & Resorts Full time

    Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Front Desk, Agent, Hotel, Skills

  • Front Desk Agent

    1 month ago


    Nashville, Tennessee, United States Northwood Hospitality Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Northwood Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Register guests and provide...

  • Front Desk Agent

    6 months ago


    Nashville, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel


  • Nashville, United States Aimbridge Hospitality Full time

    Availability for all shifts, including occasional night audit needed$18.50 Audit Friday and Saturday Nights for $1 additional premium Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during Night, Front Desk, Audit, Agent, Hospitality, Operations, Retail


  • Nashville, United States Hotel Resource Full time

    **Admin - Clerical, Hospitality - Hotel** **Front Desk Agent | Cambria Hotel** Front Desk Agent | Cambria Hotel Concord Hospitality Nashville TN **Front Desk Agent | Cambria Hotel** **Company:** Concord Hospitality **Location:** 118 8th Avenue South 37203 US **Category:** Admin - Clerical, Hospitality - Hotel **Degrees Required:** Not Specified ...


  • Nashville, Tennessee, United States free-classifieds-usa Full time

    Front Desk Agent FT Soundwaves Job DescriptionWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at the Gaylord Opryland Resort & Convention Center. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience...


  • Nashville, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Nashville Green Hills [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Agent

    4 days ago


    Nashville, Tennessee, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth check-in and check-out experience. You will be the first point of contact for guests, and your friendly and welcoming demeanor will set the tone for their stay.Key Responsibilities:Register...


  • Nashville, Tennessee, United States Courtyard by Marriott Full time

    Front Desk Agent Role at Courtyard by MarriottCourtyard by Marriott is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming experience.Key Responsibilities:Greet guests warmly and provide...


  • Nashville, Tennessee, United States Sonder Holdings, Inc. Full time

    About SonderSonder is a hospitality company that offers a unique and personalized experience for its guests. We are committed to providing exceptional service and creating a welcoming environment for all.The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a key member of our front...


  • Nashville, Tennessee, United States Sonder Holdings, Inc. Full time

    Job Title: Senior Front Desk Hospitality AgentSonder Holdings, Inc. is seeking a highly skilled and experienced Senior Front Desk Hospitality Agent to join our team. As a key member of our hospitality operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our guests.Key...