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Business System Analyst
3 months ago
Client is looking for a Contract Product Analyst who isknowledgeable and enthusiastic about working in the role of a Business SystemsAnalyst on the Business Technology Team. They will be working with ageographically dispersed team and business partners, driving the requirementsand design in the Order to Cash teams to build scalable, effective business solutions.
The Product Analyst is responsible for gathering,organizing, analyzing, and documenting business requirements in shareable,actionable, standardized formats. They translate the business needs intoactionable requirements by getting enough information to make a solutionpossible--helping drive clarity to make rational decisions. This role isfocused on the Order to Cash processes with opportunities to handle a wider,cross-functional area as a larger-scale project may require.
Order to cash is mandatory .
Responsibilities:
Act as liaison between business stakeholders and BusinessTechnology software development teams
Drive business process design and documentation of featureassessment, requirements gathering, analyzing, and communicating stakeholderneeds
Document AS-IS and TO-BE business process flows, analyzepolicy, systems, and stakeholder impacts
Become the functional expert for the business process andwrite the use cases, user stories, and acceptance criteria
Collaboratively plans feature/function testing acrossmodules for a business process
Coordinates, plans, and leads UAT, End to End test execution& defect/change tracking
Guide internal customers through the entire projectlifecycle
Contribute to cross-functional and cross-technical dependencymanagement
Anticipate and communicate blockers, conflicts, andobstacles
Connect-the-dots between business strategies and projectdeliverables
Considered a subject matter expert in how the business usersperform their jobs.
Conducts risk assessment using methods to identify risk,probability, impact, and plans mitigation to identified risks
Manage requirements to understand the requirements changeprocess, and traceability
Publish and evangelize proven practices for team, program,technology, and customer success across teams and disciplines
Work with the Product Owner in identifying and guidingstrategic technology and functional dependencies for product roadmapdevelopment
Attend and effectively participate in all team meetings likeStand Up, Sprint and Roadmap Planning
Technical and Functional Skills:
Bachelors Degree or equivalent experience
1-3+ years experience in the following roles: businesssystems analysis or product management
Experienced with Salesforce Sales Cloud and/or equivalentCRM applications
Experienced with Business Requirements planning, gathering,and documentation in the software development lifecycle
Experienced and knowledgeable about general BusinessProcesses (Sales; with a focus on Order to Cash, Marketing, Service, Support)
Strong understanding of Scrum and Agile methodologies
Has innate problem solving, attention to detail, andanalytical skills
Demonstrates deep subject matter expertise in the jobs ofthe business users in scope
Anticipate and communicate blockers, conflicts, andobstacles
Solid project management skills and ability to jugglemultiple projects and tasks
Effective collaboration skills in order to work withcolleagues in multiple locations
Effective meeting facilitation, brainstorming and consensusbuilding skills
Facilitation skills for meeting management, and requirementsworkshop planning
Able to exercise independent judgment in methods,techniques, and evaluation criteria for obtaining results that contribute tocompany objectives
Strong experience working in a highly collaborative, dynamicand team-oriented work environment is a must
Preferred Qualifications:
Business Analysis certification
Experience with Quote to cash systems, CPQ systems,Contracts, Orders
Experience coaching team members incontexts from knowledge transfer to mentorship to supervision
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