Night Audit

2 weeks ago

Reno, United States Azul Hospitality Full time
Job Details

Job Location
Hyatt Place Reno - Reno, NV

Position Type
Full-Time/Part-Time

Salary Range
$18.00 - $21.00 Hourly

Job Shift
Graveyard

Job Category
Admin - Clerical

Description

Come join our team

We are offering a $500 Sign-On bonus to new hires

Open interviews from Monday to Friday from 8:00am to 4:00pm

Please meet at the lobby

We are hiring on the spot

Hyatt Place Reno offers an elevated hotel experience blended with casual comfort. Guests can take advantage of numerous amenities including our heated outdoor pool, 24-hour fitness center, free breakfast and free WiFi. Stay steps from boutiques, multiple dining outlets and outdoor activities located at The Summit, Reno's premier shopping destination. Surrounded by the scenic Sierra Nevada mountains and close to Mt. Rose - Ski Tahoe resort, downtown Reno and the Riverwalk District, casinos and Reno-Tahoe Airport (RNO), our hotel places you in the heart of it all.

POSITION PURPOSE

Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls.

ESSENTIAL RESPONSIBILITIES
  • Acts as the MOD during the night-time hours.
  • Greets and welcomes guests upon arrival. Performs guest registration and check out procedures.
  • Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
  • Accurately handle cash transactions and balance a cash drawer to the given amount.
  • Acknowledge rewards members and returning guests.
  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
  • Handle cash and credit transactions.
  • Handle all guest inquiries and requests courteously and professionally.
  • Perform all audit procedures daily as set forth by the hotel and company.
  • Complete Daily Report, Comp Reports including F&B as well as Rooms, Pace Reports, and any other reporting that is assigned.
  • Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
  • Prepare the front office for the AM Shift and reset days business.
  • Maintain all nightly reports to inform day hotel management of overnight activities/incidents.
  • Act as PBX operator during the audit shift.
  • Transmits and receives messages using equipment such as telephone, fax, and switchboard.
  • Ensure all wake up calls are made in a timely fashion, properly using guest names.
  • Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency.
  • Post charges such as room, food, liquor, or telephone by hand or machine.
  • Make restaurant, transportation, or entertainment reservations for guests.
  • Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
  • Attend all scheduled training, departmental and hotel meetings.
  • Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
  • Practice safe work habits and ensure safe work practices to avoid injury to self and others.
  • Ensure all privacy and security protocols are followed as well as departmental and company procedures.
  • Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
  • Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
  • Maintain lobby cleanliness and organization.
  • Assist in booking reservations.
  • Assist with handling mail, packages, facsimiles, and guest items.
  • All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Considerable knowledge of complex mathematical calculations and computer programs.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION

High school or equivalent education required.

EXPERIENCE
  • Experience in the hospitality industry preferred.
  • Experience in a front desk or customer service role preferred.
  • Accounting experience preferred.
LICENSES OR CERTIFICATIONS
  • N/A


GROOMING

All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

  • Night Audit Professional

    2 weeks ago

    Reno, Nevada, United States Azul Hospitality Full time

    Job Title: Night AuditAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in the hospitality industry and a passion for delivering exceptional customer service? We are seeking a Night Audit professional to join our team at Azul Hospitality.Job Summary:The Night Audit is responsible for ensuring the...

  • Night Auditor/Aloft Reno

    1 week ago

    Reno, Nevada, United States Schulte Companies Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at Schulte Companies. As a Night Auditor, you will be responsible for performing night audit duties, including balancing daily transactions, preparing reports, and reconciling accounts.Key ResponsibilitiesPerform night audit duties, including balancing daily transactions, preparing...

  • Night Auditor

    2 weeks ago

    Reno, Nevada, United States Hersha Hospitality Management Full time

    Key ResponsibilitiesAs a Night Auditor at Hersha Hospitality Management, you will be responsible for balancing revenue and settling accounts nightly, maintaining accurate files, and resetting the system for the next day of operations.Additional DutiesYou will also perform Guest Service Agent tasks and duties, including potential career paths such as Front...

  • Night Auditor/Aloft Reno

    2 weeks ago

    Reno, United States Schulte Companies Full time

    Schulte Companies - 2015 Terminal Way [Front Desk Agent / Reservations Agent] As a Night Auditor at Schulte Companies, you'll: Perform night audit duties including balancing daily transactions, preparing reports, and reconciling accounts; Greet guests and assist with check-in and check-out processes; Respond to guest inquiries and resolve complaints in a...

  • Night Auditor

    2 weeks ago

    Reno, Nevada, United States Staybridge Suites Reno Full time

    Job SummaryThe Night Auditor is a critical role at Staybridge Suites Reno, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be responsible for the preparation and disposition of all Night Audit work, including registering guests, making reservations, and preparing daily reports. You will also be...

  • Night Auditor

    4 weeks ago

    Reno, Nevada, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in the hotel's operations, responsible for ensuring the accuracy and integrity of financial transactions during the overnight shift. This position requires a high level of attention to detail, organizational skills, and the ability to work independently with minimal supervision.Key ResponsibilitiesFinancial...

  • Finance - Revenue Auditor - 4, 10 Hour Shift

    3 months ago

    Reno, United States Grand Sierra Resort and Casino Full time

    SUMMARY: Grand Sierra Resort and casino is looking for a skilled Revenue Auditor to join the Finance team. As Revenue Auditor, you will ensure accurate completion of audits with requirements set forth. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Must have the ability to comprehend the InfoGenesis POS system...

  • Human Resources Coordinator

    2 weeks ago

    Reno, Nevada, United States Chewy Fulfillment Centers Full time

    Human Resources AdministratorChewy Fulfillment Centers is seeking a highly organized and detail-oriented Human Resources Administrator to join our team. As an HR Administrator, you will provide administrative support to the human resources function, ensuring the smooth operation of our HR processes.Key Responsibilities:Conduct new employee orientations to...

  • Mail-In Ballot Clerk

    4 weeks ago

    Reno, Nevada, United States My Next Career Path Staffing Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to support our election operations as a Mail-In Ballot Clerk. This role will play a critical part in ensuring the smooth processing of mail-in ballots and providing excellent customer service to voters.Key ResponsibilitiesMail-In Ballot Processing: Assist with the processing of...

  • Election Support Specialist

    5 days ago

    Reno, Nevada, United States My Next Career Path Staffing Full time

    About the RoleMy Next Career Path Staffing is seeking a highly organized and detail-oriented individual to join our team as a Mail-In Ballot Clerk. In this role, you will play a critical part in ensuring the smooth processing of mail-in ballots and providing exceptional customer service to voters.Key ResponsibilitiesAssist with the processing of returned...

  • Human Resources Coordinator

    1 week ago

    Reno, Nevada, United States Chewy Fulfillment Centers Full time

    Human Resources AdministratorChewy Fulfillment Centers is seeking a highly organized and detail-oriented Human Resources Administrator to join our team. As a key member of our HR department, you will provide administrative support to ensure the smooth operation of our human resources function.Key Responsibilities:New Employee Onboarding: Conduct new employee...

  • Mail-In Ballot Clerk

    3 weeks ago

    Reno, Nevada, United States My Next Career Path Staffing Full time

    {"Job Title": "Mail-In Ballot Clerk", "Job Description": "About the RoleMy Next Career Path Staffing is seeking a detail-oriented and organized individual to join our team as a Mail-In Ballot Clerk. In this role, you will be responsible for assisting with the processing of returned mail-in ballots, sending and maintaining correspondence to voters, and...

  • Marketing Coordinator

    4 weeks ago

    Reno, Nevada, United States Caesars Entertainment Full time

    Job SummaryThe Marketing Coordinator - Casino Events Specialist is responsible for coordinating the planning and execution of all casino events for Caesars Entertainment. This role requires a high level of organization, attention to detail, and excellent communication skills.Key ResponsibilitiesCoordinate and develop the planning, operation, and execution of...

  • Area Maintenance Manager II

    4 weeks ago

    Reno, Nevada, United States Chewy Full time

    Our Opportunity:Chewy is seeking a skilled Area Maintenance Manager to join its team at a state-of-the-art Fulfillment Center. As a critical member of the Maintenance Leadership Team, you will be responsible for maintaining and improving the reliability of general warehouse assets and production equipment.Key Responsibilities:Develop and lead a team of...

  • Marketing Coordinator

    4 weeks ago

    Reno, United States Caesars Entertainment Full time

    Job DescriptionJOB SUMMARYIt is the primary responsibility of the Marketing Coordinator to coordinate the planning and execution of all Casino Events for the property. All duties are to be performed in accordance with the departmental and property policies, practices and proceduresESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the...

  • Marketing Coordinator

    3 weeks ago

    Reno, Nevada, United States Caesars Entertainment Full time

    Job SummaryThe Marketing Coordinator will play a key role in coordinating the planning and execution of all Casino Events for the property. This position requires a high level of organization, attention to detail, and excellent communication skills.Key ResponsibilitiesCoordinate and develop the planning, operation, and execution of all casino events,...

  • NOC Shift Supervisor

    2 weeks ago

    Reno, Nevada, United States Reno Behavioral Healthcare Hospital Full time

    Job Summary: The House Supervisor NOC Shift is a critical role at Reno Behavioral Healthcare Hospital, responsible for overseeing patient care services and ensuring the smooth operation of the facility during the night shift. This position requires strong leadership skills, clinical expertise, and the ability to make sound decisions in a fast-paced...

  • Human Resources Administrator

    2 weeks ago

    Reno, United States Chewy Full time

    Our Opportunity:  Chewy is currently seeking a Human Resources Administrator to join our team in our Reno, NV location. We are looking for someone to provide administrative support to human resources function as needed (e.g. correspondence generation, record keeping, file maintenance, HRIS entry). Acts as the first point-of-contact for employees regarding...

  • Mail-In Ballot Clerk

    3 months ago

    Reno, United States My Next Career Path Staffing Remote Work Freelance Full time

    My Next Career Path Staffing - With over 20 years of experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as the required skill sets.Job Description:Assist Election Specialist with processing of returned mail-in ballotsAssist with sending and maintaining correspondence to voters in regard to challenges...

  • Marketing Coordinator

    4 weeks ago

    Reno, United States Caesars Entertainment Full time

    Job DescriptionJOB SUMMARY It is the primary responsibility of the Marketing Coordinator to coordinate the planning and execution of all Casino Events for the property. All duties are to be performed in accordance with the departmental and property policies, practices and procedures ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to...