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Marketing Coordinator

4 months ago

Reno, United States Caesars Entertainment Full time
Job Description

JOB SUMMARY

It is the primary responsibility of the Marketing Coordinator to coordinate the planning and execution of all Casino Events for the property. All duties are to be performed in accordance with the departmental and property policies, practices and procedures

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)
  • Coordinates and develop the planning, operation and execution of all casino events including, but not limited to, Slot and Table Games tournaments, giveaways, floor-wide promotions, and host events
  • Plans, develops and creates programs, agendas, collateral and services according to each event's requirements; coordinates services for events, such as catering, signage, displays, special needs requirements, printing, and event security
  • Guest relations as it involves interacting with guests during deployment of special events and promotions
  • Assists the Marketing Manager and Director of Marketing in developing and adhering to operating budgets
  • Assists in developing and implementing on and off property special events, tournaments, concerts and festivals for casino marketing purposes including obtaining applicable city permits
  • Confers with Marketing staff to coordinate and assign event projects and details
  • Assists Marketing department with property signage
  • Input purchase requisition and check requests for special property events
  • Responsible for proof reading Marketing collateral pieces; proof reading and approval of all mailers and promotional signage
  • Responsible for maintaining accurate and thorough departmental records and reports in accordance to Internal Audit and Gaming Control Board rules
  • Respond to guest surveys and inquiries through email and phone
  • Monitors event activities to ensure compliance with applicable regulations and laws, and resolves any problems that arise
  • Management of property website. Includes coordination with corporate digital team.
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
  • Gaming industry experience is preferred
  • Marketing experience is preferred
  • Must possess excellent communications and guest service skills
  • Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures
  • Ability to obtain a valid state gaming license
  • Experience managing insurance claims a plus
  • High School diploma or equivalent
  • Bachelor's degree in related field and/or equivalent work experience required (WHEN TO USE PREFERRED)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
  • Office environment
  • Work environment may include smoke and variable temperature, lighting and noise levels
  • Must be able to stand and walk for prolonged periods
  • Must be able to complete tasks in an interruptive environment under time pressures
  • Must be able to multi-task

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.