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Bilingual Loan Sales Coordinator

2 months ago

Bakersfield, United States Regional Management Corp. Full time

Job Intro The core of a Loan Sales Coordinator is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for Why work at Regional? Regional offers

competitive pay

We do our best to show that we value our team members You are eligible for a

monthly bonus . Who doesn't love a nice cash reward for their hard work? You will have

promotion opportunities . We love to train our Assistant Managers into future Branch Managers All full-time team members have access to our

medical, dental, vision, and 401(k) benefits Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments Average Pay Range: $23.00 - $26.00 Pay range only applies to California residents Job Purpose The Loan Coordinator works closely with their branch team members to help create a world-class customer experience from loan origination to closing. They analyze and collect the necessary data and verifications to help provide an efficient loan processing experience. Duties and Responsibilities Provide exceptional service to all customers both over the phone and in-person Expected to follow-up with customers by telephone to request loan verifications and documents needed to close loans. Collect and organize loan verifications and calculate qualifying income Ensure all loans meet compliance standards set by policy and procedures Maintain office cash with accuracy and proper security Receive, track, and post all payments and fees to customer accounts in compliance with Company policy Fill-in branch duties when called upon including processing credit loan applications and using product knowledge to present loan solutions to current and potential customers. Help with monthly Branch Self-Assessment responsibilities Other duties as assigned by leadership. Minimum Qualifications High school degree or equivalent. Experience with Microsoft Office Suite products. Data entry proficiency. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal, and credit background checks. Bilingual English/Spanish Preferred Qualifications Previous experience in a related field Critical Competencies Ability to work in a fast-paced team environment managing multiple priorities daily Highly organized with the ability to efficiently and accurately multi-task. Ability to complete multiple projects on time, efficiently, compliantly, and with minimal supervision, which often serve several people. Perform all necessary duties with a positive attitude. Excellent oral and written communication skills. Strong attention to detail. Ability to stay calm under pressure. Flexibility to perform in an ever-changing work environment. Attendance and punctuality are essential. Professional and customer service-oriented Team player with good communication skills Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30 am to 5:30 pm Monday through Friday with some Saturdays required. Overtime may be required on an as-needed basis and is at the discretion of upper management.

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