Senior Note Processor

1 day ago

Lubbock, United States Hilltop Holdings Full time
Job Description

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more

Under limited supervision, the Senior Note Processor is responsible for booking and funding new and renewed loans and posting payments and advances on loans. Loan types will vary and the Senior Note Processor will use advanced knowledge to work on more complex and/or specialized loan types and may be assigned a focus area. In addition to monitoring an individual pipeline of loans, the Senior Note Processor will perform quality control reviews on the department's work to ensure compliance with established internal and external regulations.

Responsibilities

  • Performs loan account maintenance in the Bank's core loan system and ancillary onboarding systems. Maintenance includes inputting new and renewed notes, note modifications, and guarantor records. Performs quality control review of work input by other processors.
  • Monitors a pipeline of loans with varying pricing options, seasonal limits, tired commitments, prepayment penalties, and breakage costs. Calculates payments, penalties, and payoff timelines and communicates to external stakeholders, lending staff, and loan clients.
  • Processes note payments and corresponding GL entries to ensure loan accounts remain in balance. Researches outages and processes corrections and reversals as appropriate. Assists other processors in resolving outages.
  • Calculates fees and charges associated with loan accounts; reconciles funding requests against collected fees/charges.
  • Reviews loan advance requests; confirm borrowing base requirements are met and inspection reports are available prior to releasing funds.
  • Responds to escalated inquiries for research and processes complex transactions and set-up requests. Reviews and resolves rejected and unposted items.
  • Reviews exception reports; coordinates with lending staff to resolve and clear exceptions within the core banking system.
  • Generates reports related to loan pipeline and provides to lending staff and/or lending management and other stakeholders.
  • Identifies deficiencies with approvals and/or documentation on unusual transactions and resolves with lending staff or other appropriate entity. Guides other processors in identification and resolution of deficiencies.
  • Reviews documentation, manuals, and other departmental guidelines and provides recommendations for process improvements. Assists with the development and documentation of new procedures and processes and communicates updates to the team and key stakeholders.
  • Participates in special projects as assigned by the Credit Operations management team. May perform QA and UAT testing when needed.
  • Additional duties and responsibilities as needed
Qualifications
  • High School diploma, general education degree (GED), or equivalent required.
  • 3-5 years of loan servicing required with a strong preference for experience in a commercial bank.
  • Must have good working knowledge of credit/loan operations regulations and associated transaction workflows.
  • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
  • Excellent verbal, written and interpersonal communication skills.
  • Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
  • Must be self-motivated with strong attention to detail and accountability


The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About Us

PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.

Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 59 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.

PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.

PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.

To learn more, please visit us online at plainscapital.com/about.

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