Full Time Patient Service Representative

2 weeks ago


Cleveland, United States University Hospitals Urgent Care Full time

We have a full time, front desk/medical receptionist position open at our clinic located at 6900 Center St, Mentor, OH 44060.

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Job description

The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the University Hospitals Urgent Care experience.

Responsibilities:

Greet patients and provide instructions to all visitors in a polite and professional manner
Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
Maintain the readiness of the University Hospitals Urgent Care reception area
Perform clerical tasks and adhere to established policies and procedures
Determine and collect each patients financial responsibility
Assist the practice manager and other staff as required
Provide overall support for Physicians and office operations
Obtain and document patient history
Understand and enforce standard healthcare regulatory requirements
Collect and maintain all patient and business documents while maintaining confidentiality
Perform office procedures including all general administrative duties
Document Electronic Medical Record (EMR) all medical interventions
Assure HIPAA and OSHA compliance
May be asked to travel to nearby University Hospitals Urgent Care locations to support the staff

Minimum Qualifications:

High school diploma or equivalent.
Prefer at least one year experience in a medical office or emergency room setting.
Urgent care experience preferred, but not required.
Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.

INDUH

by Jobble



  • Cleveland, United States WellStreet Urgent Care Full time

    We have full time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is the first...


  • Cleveland, United States WellStreet Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 6900 Center St, Mentor, OH 44060.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is the first...


  • Cleveland, United States University Hospitals Urgent Care Full time

    We havefull time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job descriptionThe Patient Service Representative is the first...


  • Cleveland, United States WellStreet Urgent Care Full time

    We have full time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative is the first...


  • Cleveland, United States WellStreet Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 6900 Center St, Mentor, OH 44060.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative is the first...


  • Cleveland, United States University Hospitals Urgent Care by Well Full time

    Job DescriptionJob DescriptionWe have full time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job descriptionThe Patient Service...


  • Cleveland, United States University Hospitals Urgent Care by Well Full time

    Job DescriptionJob DescriptionWe have a full time, front desk/medical receptionist position open at our clinic located at 6900 Center St, Mentor, OH 44060. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job descriptionThe Patient...


  • Cleveland, United States WellStreet Urgent Care Full time

    We have full time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job description The Patient Service Representative is the first...


  • Cleveland, United States WellStreet Urgent Care Full time

    We have a full time, front desk/medical receptionist position open at our clinic located at 6900 Center St, Mentor, OH 44060. Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis. Job description The Patient Service Representative is the...


  • Cleveland, United States University Hospitals Urgent Care Full time

    We havefull time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative is the first...


  • Cleveland, United States University Hospitals Urgent Care by Well Full time

    Job DescriptionJob DescriptionWe have full time, front desk/medical receptionist position openings for staff to float between our Lakewood & Cleveland/Edgewater clinics located at:1407 W 117th St, Cleveland, OH 44102.14800 Madison Avenue, Lakewood, OH 44107Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating...


  • Cleveland, Ohio, United States Care Alliance Full time

    Job SummaryCare Alliance is seeking a highly skilled and experienced Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a seamless experience.Key ResponsibilitiesProvide critical first contact between patients and Care...


  • Cleveland, Ohio, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a full-time Customer Service Representative to work out of our location. The ideal candidate will be responsible for providing excellent customer service, answering incoming calls, and responding to customer inquiries.**Key Responsibilities:*** Provide timely and accurate communication to customers, cartage...


  • Cleveland, Ohio, United States Care Alliance Full time

    We are seeking a highly skilled and experienced Patient Service Representative to join our team at Care Alliance. As a key member of our staff, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide professional and courteous communication with patients, addressing their questions, concerns, and requests in a...


  • Cleveland, Ohio, United States Care Alliance Full time

    We are seeking a highly skilled and experienced Patient Service Representative to join our team at Care Alliance. As a key member of our staff, you will be responsible for providing exceptional patient care and support in a fast-paced and dynamic environment.**Key Responsibilities:**Provide professional and courteous service to patients, addressing their...


  • Cleveland, Ohio, United States University Hospitals Full time

    About This RoleAs a Patient Service Representative II at University Hospitals, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibilities will include accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.Key ResponsibilitiesPatient...


  • Cleveland, United States University Hospitals Full time

    DescriptionWhat You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. ...


  • Cleveland, United States University Hospitals Full time

    DescriptionWhat You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....


  • Cleveland, Ohio, United States Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Service Representative to join our team at Care Alliance. As a key member of our staff, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients.Key ResponsibilitiesProvide critical first contact between patients and Care...


  • Cleveland, Ohio, United States The MetroHealth System Full time

    Job SummaryThe MetroHealth System is seeking a skilled Patient Services Representative to join our team. As a key member of our healthcare team, you will serve as the primary point of contact for ambulatory practice and pathology patients, ensuring seamless registration, scheduling, and authorization processes.Key ResponsibilitiesGather and analyze patient...