Full Time Patient Service Representative

3 months ago

Cleveland, United States University Hospitals Urgent Care Full time
We havefull time, front desk/medical receptionist position openings at our clinic located at1634 Snow Rd, Parma, OH 44134.

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

Job description

The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the University Hospitals Urgent Care experience.

Responsibilities:

  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the University Hospitals Urgent Care reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
  • May be asked to travel to nearby University Hospitals Urgent Care locations to support the staff
Minimum Qualifications:
  • High school diploma or equivalent.
  • Prefer at least one year experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination. Certification & experience as a medical assistant a plus, but not required.


INDUH

  • Full Time Patient Service Representative

    2 weeks ago

    Cleveland, Ohio, United States WellStreet Urgent Care Full time

    Job Title: Full Time Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Full Time Patient Service Representative to join our team at University Hospitals Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients.Responsibilities:Greet...

  • Patient Advocate

    2 weeks ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Garfield Heights, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed.Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Advocate

    4 weeks ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Garfield Heights, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed.Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Advocate

    3 weeks ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Cleveland, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed.Job Summary The purpose of this position is to connect uninsured hospital patients to...

  • Patient Service Representative

    3 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Care Alliance Patient Service RepresentativeWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our patient services team, you will play a critical role in providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between...

  • Patient Service Representative

    2 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Care Alliance Patient Service RepresentativeWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our patient services team, you will play a critical role in providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between...

  • Patient Service Representative

    4 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job SummaryWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Key ResponsibilitiesProvide critical first contact between patients and our healthcare team, ensuring a positive and...

  • Patient Support Representative

    3 weeks ago

    Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are a 13-time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024 and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in the US. We are...

  • Patient Service Representative

    1 week ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job DescriptionJob DescriptionDescription:As a key member of the Care Alliance team, the Patient Service Representative will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience from check-in to check-out.Responsibilities include:Welcoming patients, addressing their questions and concerns,...

  • Part Time Patient Support Specialist

    2 weeks ago

    Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024 and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in...

  • Patient Advocate

    4 weeks ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Garfield Heights, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed. Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Advocate

    4 weeks ago

    Cleveland, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Garfield Heights, OH. The Full Time schedule for this role will be Monday-Friday; 8:30am-5pm with flexibility as needed. Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Service Representative

    2 weeks ago

    Cleveland, Ohio, United States CareAlliance LLC Full time

    Job Title: Bi-lingual Patient Service RepWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance LLC. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between patients and our healthcare...

  • Patient Service Representative

    4 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job Title: Bi-lingual Patient Service RepWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between patients and Care...

  • Patient Service Representative

    4 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job SummaryDescription:We are seeking a highly skilled Patient Service Representative to join our team at Care Alliance. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Provide critical first contact between patients and our healthcare teamProcess medical records and...

  • Patient Service Representative

    2 weeks ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job OpportunityWe are seeking a highly skilled Patient Service Representative to join our team at Care Alliance. This role is responsible for providing exceptional patient care and support, ensuring a positive experience for our patients. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a...

  • Patient Service Representative

    1 week ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    About the Role:Cleveland Clinic's Hillcrest Hospital is seeking a Patient Service Specialist to provide exceptional customer service to our patients and visitors. As a key member of our team, you will be responsible for managing patient requests, including appointment scheduling, patient registration, and wayfinding.Key Responsibilities:Provide...

  • Patient Service Representative

    1 month ago

    Cleveland, Ohio, United States Care Alliance Full time

    Job Title: Bi-lingual Patient Service RepWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our diverse patient population.Key Responsibilities:Provide critical first...

  • Customer Service Representative

    1 month ago

    Cleveland, Ohio, United States Pediatric Home Service Full time

    Job OpportunityPediatric Home Service is a leading provider of home health care services for medically complex children. We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Complete patient intakes and verify insurance requirementsObtain prior authorizations and maintain...

  • Bilingual Patient Service Representative

    1 month ago

    Cleveland, Ohio, United States Care Alliance Health Center Full time

    Job Title: Bilingual Patient Service RepresentativeWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Care Alliance Health Center. As a key member of our staff, you will be responsible for providing exceptional patient care and support in a fast-paced medical environment.Key Responsibilities:Provide critical...