Medical Office Receptionist
4 weeks ago
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. HOURLY PAY : $19.00 - 20.00/hour LOCATION : The office is located at 2350 Green Rd. Suite 160 Ann Arbor, MI 4810 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquiries, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor’s degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. #J-18808-Ljbffr
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Holdings Inc. Full timeWhat we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing...
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Holdings Inc. Full timeWhat we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing...
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Holdings Inc. Full timeWhat we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing...
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Receptionist
3 months ago
Ann Arbor, United States Probility Therapy Services Full timeJob DescriptionJob DescriptionReceptionistProbility Physical Therapy is looking for a motivated, upbeat and dedicated receptionist to work in our Ann Arbor offices. We offer the opportunity to work and learn in an enjoyable environment. Email your resume and salary history to: Brandon.Lorenz@trinity-health.org.
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Receptionist
3 weeks ago
Ann Arbor, United States Retirement Income Solutions Full time $35,000 - $37,000Job DescriptionJob DescriptionPosition Profile: Receptionist at Retirement Income Solutions Retirement Income Solutions is a locally owned, independent Registered Investment Advisor based in Ann Arbor, Michigan. The firm was founded over 30 years ago with the core belief that client relationships should be built upon a foundation of unparalleled trust,...
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Full timeJob DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Full timeJob DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...
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Medical Assistant
3 months ago
Ann Arbor, United States NextCare Full timeJob DescriptionJob DescriptionNextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas,...
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Receptionist Fluent in Spanish
7 days ago
Ann Arbor, United States Immigration Law PLLC Full time $15 - $25Job DescriptionJob DescriptionReceptionist Fluent in SpanishWe are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in Microsoft...
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Ann Arbor, United States Cosmetic Skin & Laser Center Full timeReady to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best. Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.We are currently seeking a Front Office Receptionist, Client Coordinator for our Ann Arbor location. As the first point of...
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Ann Arbor, United States Cosmetic Skin & Laser Center Full timeReady to love where you work? Join our positive work culture at Cosmetic Skin & Laser Center & RegenCen and help us help others look and feel their best. Founded in 2001, we are industry leaders in aesthetic and regenerative medicine.We are currently seeking a Front Office Receptionist, Client Coordinator for our Ann Arbor location. As the first point of...
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Receptionist Fluent in Spanish
1 month ago
Ann Arbor, United States Immigration Law PLLC Full timeJob DescriptionJob DescriptionWe are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in Microsoft Office Suite. The ideal...
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Receptionist Fluent in Spanish
3 months ago
Ann Arbor, United States Immigration Law PLLC Full timeJob DescriptionJob DescriptionWe are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in Microsoft Office Suite. The ideal...
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Receptionist Fluent in Spanish
6 days ago
Ann Arbor, United States Immigration Law PLLC Full time $15 - $25Job DescriptionJob DescriptionReceptionist Fluent in SpanishWe are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in Microsoft...
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Receptionist Fluent in Spanish
3 months ago
Ann Arbor, United States Immigration Law PLLC Full timeJob DescriptionJob DescriptionWe are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in Microsoft Office Suite. The ideal...
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Receptionist Fluent in Spanish
1 month ago
Ann Arbor, United States Immigration Law PLLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveRelocation bonusSigning bonusTraining & developmentVision insurance We are looking for a Receptionist to join our legal team who is proficient at administrative tasks,...
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Receptionist Fluent in Spanish
1 month ago
Ann Arbor, United States Immigration Law PLLC Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveRelocation bonusSigning bonusTraining & developmentVision insurance We are looking for a Receptionist to join our legal team who is proficient at administrative tasks, including maintaining the...
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Receptionist - Ann Arbor
3 weeks ago
Ann Arbor, United States Optalis Healthcare Full timeOptalis- Ann Arbor, Receptionist Optalis Healthcare & Rehabilitation is seeking a part-time receptionist for our beautiful Care Center. Make a first impression to our residents, visitors & callers! The selected candidate will greet all visitors in a positive and courteous manner. Answers care center main telephone line, screens and direct calls, takes...
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Front Desk Receptionist
3 days ago
Ann Arbor, United States America's Best Full timeJob DescriptionJob DescriptionCompany DescriptionAmerica's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single...
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Front Desk Receptionist
2 days ago
Ann Arbor, United States National Vision Full timeCompany Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about...
