Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative Work Location: Fargo, ND Division/Department: All Departments Reports to: Customer Service Representative Manager Position Summary: Well established regional, service, and construction company is looking for a positive, optimistic person capable of multi-tasking to take service calls and help manage work orders for our outside service business. Build and maintain a World Class customer service operation that dominates and sets the standard in our industry. A CSR will take calls and make calls with customers and team members that are dealing with problems and stressful situations. Standard tasks and expectations: Assure all incoming service calls are taken by the CSR staff in order to assure consistent handling of the customers’ needs, follow up, and follow through. All calls are logged in our WennSoft Service Management computer system. Daily billing of work orders to create invoices for customers. This includes writing descriptions and applying parts from the work order to the invoice. Strong skills in computers, phone abilities, Microsoft Word and grammar are required. Essential Duties and Responsibilities: · Take calls from customers and gather detailed descriptions of their problems. · Record notes and information and update customer’s accounts with current contacts and equipment types. · Dispatch technicians for on-site service or telephone support needed by the customer. · Update customers by phone as to our schedule, further inquiry, or courtesy follow up. · Assure that the service tickets are flowing through the process to completion and billing. · Review work orders and other documents associated for completeness needed for billing and closing the orders. · Support the sales and manage the execution of SMART Service Plans. · Experience in dispatching commercial/industrial service personnel required. · Prefer construction company, industrial, technical, type of background · Support other service related tasks such as technician training, travel arrangements, uniform services, fleet maintenance, tools and equipment, etc. Education and/or Work Experience Requirements: (bullet points) #J-18808-Ljbffr
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Customer Service Representative
2 hours ago
Fargo, North Dakota, United States First International Bank & Trust Full time**Job Summary**First International Bank & Trust is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and professionalism to existing and/or prospective customers.**Key Responsibilities:**• Provide exceptional customer service...
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Customer Service Representative
3 weeks ago
Fargo, United States WCRI Full timeCustomer Service Representative Fargo, ND, 58103 We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. Responsibilities: ...
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Customer Service Representative
3 weeks ago
Fargo, United States Patterson Companies Full timePatterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...
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Customer Service Representative
3 months ago
Fargo, United States Prinsco Full time** Prinsco Inc** ** Customer Service Representative** Fargo, ND 58102 **Prinsco has an opportunity for a motivated Customer Service Representative at our Fargo, ND location.** **Now offering a $500 sign-on bonus! We offer a competitive compensation and benefits package that includes dental, vision, 100% paid life insurance and short term disability, HSA or...
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Customer Service Representative
2 days ago
Fargo, North Dakota, United States Circle K Full timeAbout Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to our customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...
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Customer Service Representative
3 weeks ago
Fargo, United States WCRI Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. Responsibilities: Answering customer inquiries via phone, email, and...
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Customer Service Representative
3 weeks ago
Fargo, United States U-Haul International, Inc Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...
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Customer Service Representative
2 months ago
Fargo, United States U-Haul Full timeLocation: 1436 Main Ave, Fargo, North Dakota 58103 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
6 hours ago
Fargo, North Dakota, United States SpartanNash Full timeAbout the Role:SpartanNash is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end operations team, you will be responsible for providing exceptional customer service, supervising and directing front-end activities, and ensuring that our store's front-end operations...
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Mortgage Customer Service Representative
2 months ago
Fargo, United States Bell Bank Full timeThis position is the primary point of contact for mortgage loan customers and mortgage bank employees. This position is required to maintain working knowledge of all Bell Bank, State, federal and investor guidelines in order to ensure compliance with Customer Service Representative, Customer Service, Mortgage, Representative, Retail, Banking, Payment
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Customer Service Representative
4 weeks ago
Fargo, United States Dahl Consulting Full timeWe are seeking a dynamic individual to join our team! Dahl Consulting is currently partnering with a leader in the distribution industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Representative for a permanent position! Interested? Get more details...
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Customer Service Representative
2 months ago
Fargo, United States O'Day Equipment Full timeJob DescriptionJob DescriptionO'Day Equipment is a B2B petroleum equipment and service company founded in 1935 in Fargo, ND. For over 80 years, our focus has been to provide equipment and service for motor fueling systems in the upper Midwest. We exist to deliver tools and expertise to solve customer problems and help them make more money.Position...
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Customer Service Representative
3 months ago
Fargo, United States O'Day Equipment Full timeJob DescriptionJob DescriptionO'Day Equipment is a B2B petroleum equipment and service company founded in 1935 in Fargo, ND. For over 80 years, our focus has been to provide equipment and service for motor fueling systems in the upper Midwest. We exist to deliver tools and expertise to solve customer problems and help them make more money.Position...
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Aviation Customer Service Representative
2 months ago
Fargo, United States Weather Modification Full timeLooking for great flexibility and work life balance? Look no further! We love what we do and it shows. Award-winning service, uncompromising safety, and delivering a truly "WOW" experience is a part of our daily routine. As a part of our team, your p Customer Service Representative, Customer Service, Aviation, Representative, Line Technician, Retail
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Customer Service Representative
2 days ago
Fargo, North Dakota, United States Envoy Air Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless and efficient travel experience.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
22 hours ago
Fargo, North Dakota, United States Midco Rural Internet Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midco Rural Internet. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.Key...
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Customer Service Representative
2 days ago
Fargo, North Dakota, United States Butler Machinery Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative at Butler Machinery. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling incoming calls, and assisting with various administrative tasks.Key...
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Customer Service Representative
9 hours ago
Fargo, North Dakota, United States Envoy Air Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional service to our passengers, ensuring a seamless travel experience.Key ResponsibilitiesCustomer Service: Greet passengers,...
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Customer Service Representative
2 days ago
Fargo, North Dakota, United States Ryan Kill - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Ryan Kill - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and guidance to meet their...
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Customer Service Representative
2 days ago
Fargo, North Dakota, United States The Sherwin-Williams Company Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Ensure...