Customer Service Representative

1 month ago

Kearney, United States Premier Rental Purchase Full time
General Purpose:

Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

Essential Duties:
  • Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
  • Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
  • Responsible for safeguarding all monies collected while in the field.
  • Responsible for the proper care and movement of all merchandise in transport.
  • Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
  • Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
  • Answers the phone by the second ring in a pleasant and professional manner.
  • Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
  • Carefully check rental (lease) returns and promptly refurbish to "like new" condition.
  • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
  • Handles customer service issues in a professional manner.
Other Duties:
  • Responsible for cleanliness of the backroom and the assigned company vehicle.
  • Responsible for helping receive new merchandise.
Additional duties, as time permits include:
  • Take customer order forms for the customers.
  • Verify customer order forms
  • Commit to achieving customer and revenue growth
  • Assist in store cleaning
  • Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver's license and a good driving record.
  • Must have DOT certification (if required by law in your state).
  • Must complete the training program and have one year of experience in a job requiring customer contact.
  • Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
  • A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
  • Ability to understand oral and written instructions.
  • Ability to read, write and perform arithmetic functions quickly and accurately.
  • Ability to reason and make independent decisions.
  • Ability to manage situations with customers and associates.
  • After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
  • Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
  • Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers' homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
  • Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.

Compensacin: $17.00 per hour

Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:
  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed


As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees

  • Customer Service Representative- Kearney

    2 weeks ago

    Kearney, United States Credit Management Company Full time

    Customer Service Representative - Kearney Job Summary: The Customer Service Representative - Kearney is responsible for contacting consumers, gathering account information, and setting up payment arrangements. With exceptional customer service skills, you will communicate effectively with consumers over the telephone. Utilizing scripted openings, you will...

  • Customer Service Representative

    2 months ago

    Kearney, United States STELLA SPIKING - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceOpportunity for advancementPaid time offROLE DESCRIPTION:As a Customer Service Representative with Stella Spiking - State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...

  • Customer Service Lead

    1 week ago

    Kearney, United States Family Fresh Market Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Customer Service Rep(06150)

    3 months ago

    Kearney, United States Domino's Pizza LLC Full time

    Company DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE (CSR)ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or...

  • Customer Relations Representative

    2 months ago

    Kearney, United States STELLA SPIKING - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceOpportunity for advancementPaid time offROLE DESCRIPTION:As a customer relations representative with Spiking Insurance Agency, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...

  • Guest Services Representative

    3 months ago

    Kearney, United States Buckle LLC Full time

    Summary If you're looking for a Part-time job that works well with a busy schedule a position on Buckle's Guest Services team might be a great fit for you! The Guest Services Representative will be able to respond to and anticipate guest and store needs and be able to escalate situations appropriately. The Guest Services Representative handles confidential...

  • Customer Service Representative Location: Post Date: 10-11-23

    2 weeks ago

    Kearney, United States Harrisburgpremier Full time

    General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer’s residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field,...

  • Retail Customer Service Specialist

    4 months ago

    Kearney, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right Customer Service Specialist, Customer Service, Retail, Specialist

  • Insurance Sales Representative

    5 days ago

    Kearney, Missouri, United States Tracy Tucker - State Farm Agent Full time

    Job OverviewBenefits:401(k) matchingPerformance-based bonusesCompany gatheringsCompetitive salary structureCareer advancement opportunitiesPaid time offTraining and development programsWellness initiativesPosition SummaryA successful State Farm Agent is in search of a qualified professional to join their dynamic team as an Insurance Account Representative...

  • Business Development Representative

    2 days ago

    Kearney, United States RMV Construction Company Full time $80,000 - $120,000

    Job DescriptionJob DescriptionWe are seeking a Business Development Representative to become an integral part of our team! You will gauge sales opportunities and provide extensive customer service to all clients.Responsibilities:Educate and sell company capabilities and services to new and existing customers clientsDevelop long term relationships with...

  • Regional Sales Representative

    3 weeks ago

    Kearney, United States Quality Glass and Mirror Services Full time

    Job DescriptionJob DescriptionLocation: We are recruiting for regional sales representative based in Kearney, Grand Island, and/or Hastings, Nebraska.Quality Glass and Mirror Service is a high-growth, market leader in glass fabrication in Omaha, Nebraska and a territory of surrounding markets encompassing six midwestern states. This role requires a...

  • Regional Sales Representative

    3 weeks ago

    Kearney, United States Quality Glass and Mirror Services Full time

    Job DescriptionJob DescriptionLocation: We are recruiting for regional sales representative based in Kearney, Grand Island, and/or Hastings, Nebraska.Quality Glass and Mirror Service is a high-growth, market leader in glass fabrication in Omaha, Nebraska and a territory of surrounding markets encompassing six midwestern states. This role requires a...

  • Financial Services Consultant

    5 days ago

    Kearney, Missouri, United States Tracy Tucker - State Farm Agent Full time

    Job OverviewBenefits:401(k) matchingPerformance-based bonusesCompany eventsCompetitive salary structureOpportunities for career advancementPaid time offTraining and development programsWellness resources availablePosition SummaryTracy Tucker - State Farm Agent is seeking a dedicated professional to join our successful team as an Insurance Account...

  • Sales Associate/Customer Servic

    2 weeks ago

    Kearney, United States Bosselman Enterprises Full time

    Arrive at work in a clean and proper uniform, and be clean and neat in appearance. Greet customers in a friendly manner. Understand all functions of the POS system. Make change properly. Be proficient in opening and closing a shift, including complet Sales Associate, Sales, Associate, Customer Service, Retail

  • Territory Sales Representative

    3 months ago

    Kearney, United States PMA USA (Performance Matters Associates, Inc.) Full time

    PMA USA (Performance Matters Associates, INC.), is a national company that provides insurance benefits solutions and markets voluntary insurance products. We exclusively represent Washington National Insurance Company, who has been around for more than 100 years and is committed to helping people prepare for the unexpected at every stage of life with its...

  • Office Representative

    3 weeks ago

    Kearney, United States Tracy Tucker - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceOpportunity for advancementPaid time offTraining & developmentWellness resources Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic...

  • Customer Service Associate

    2 weeks ago

    Kearney, United States Caspiancreates Full time

    We are no longer hiring for this position, but you are welcome to submit an application and resumè! Caspian Creates supplements internal marketing teams by leveraging best-in-class software. #J-18808-Ljbffr

  • Golden Harvest Sales Representative

    3 weeks ago

    Kearney, United States Syngenta Seeds Full time

    Job DescriptionJob DescriptionJob DescriptionAt Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest Seed Sales Representative for Central Nebraska. Territory: Buffalo County, Hall County, Garfield County, Howard County, and...

  • Golden Harvest Sales Representative

    3 weeks ago

    Kearney, United States Syngenta Seeds Full time

    Job DescriptionJob DescriptionJob DescriptionAt Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest Seed Sales Representative for Central Nebraska. Territory: Buffalo County, Hall County, Garfield County, Howard County, and...

  • In-Home Sales Representatives

    2 months ago

    Kearney, United States BCI Acrylic Independent Dealers Full time

    Job DescriptionJob Description3 In-Home Sales Professionals Wanted for Fast Growing Bath Company!Earn $2,500 - $3,500 Per Week Realistic starting first week by partnering with America's Favorite Bath Remodeling Brand™As an In-Home Sales Representative at Bath Wizard®, you are positioned for success through pre-set appointments paired with an Uncapped...