Current jobs related to Hotel Guest Service Rep - Columbus - Buffalo Lodging Associates

  • Guest Service Rep

    2 weeks ago

    Columbus, United States Dreamscape Hospitality Full time

    Job Type Full-time Description Job Summary: The Guest Service Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. Key Responsibilities: Greet guests upon arrival, check them...

  • Hotel Guest Services Coordinator

    3 weeks ago

    Columbus, Ohio, United States Olshan Properties Full time

    Job Overview: Hotel Guest Services CoordinatorWe are seeking an experienced Hotel Guest Services Coordinator to join our team at Olshan Properties. As a key member of our front office operations, you will be responsible for coordinating guest services, maintaining accurate records, and driving results-oriented performance.Key Responsibilities:Manage guest...

  • Guest Services Representative

    3 weeks ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job Summary: We are seeking a highly skilled Guest Services Representative to join our team at the Upper Arlington TownePlace Suites in Columbus, Ohio.About the Role: As a Guest Services Representative, you will be responsible for providing exceptional guest experiences, processing payments, and communicating effectively with guests, management, and...

  • Hotel Guest Services Representative

    3 weeks ago

    Columbus, Ohio, United States Sonesta International Hotels Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Operations Associate to join our team at Sonesta International Hotels. In this role, you will be responsible for consistently delivering results that contribute to the mission and overall success of the hotel.This position involves serving as the point person for front desk technology systems and...

  • Hotel Services Director

    7 days ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job SummaryShaner Hotel Group is seeking a skilled Housekeeping Supervisor to lead our housekeeping team at the Columbus Moxy Short North. This is an excellent opportunity to work with a dynamic and award-winning hospitality company, where you can grow your career and make a real difference in the lives of our guests.Key AccountabilitiesOversee the daily...

  • Hotel Guest Services Representative

    3 weeks ago

    Columbus, Ohio, United States Sonesta International Hotels Full time

    Job Description">The Customer Service Specialist plays a critical role in our hotel's success by providing exceptional guest services and ensuring that all interactions are delivered with the highest level of professionalism and respect.

  • Housekeeper at AC Hotel

    2 weeks ago

    Columbus, United States AC Hotel Columbus Full time

    Who Are We? RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and...

  • Hotel Guest Experience Specialist

    7 days ago

    Columbus, Ohio, United States Highgate Hotels, Inc. Full time

    About the JobAs a Room Attendant at Highgate Hotels, Inc., you will play a vital role in ensuring our guests have an exceptional experience. Your primary responsibility will be to maintain clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.ResponsibilitiesThoroughly clean guestrooms according to...

  • Hotel Guest Experience Coordinator

    3 weeks ago

    Columbus, Georgia, United States Motel + Studio 6 Full time

    Job Summary:We are seeking a Front Desk Agent to provide exceptional service to our hotel guests. The successful candidate will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments. They will also maintain communication with housekeeping staff to coordinate room availability, answer guest...

  • Hotel Laundry Service Position

    5 days ago

    Columbus, Ohio, United States Indus Hotel Corp Full time

    About the JobThis is an exciting opportunity for a Laundry Attendant to contribute to the success of our hotel by providing a high level of service to our guests through the efficient and effective processing of laundry.You will be responsible for sorting, washing, drying, folding, and ironing linen items, as well as maintaining a clean and organized...

  • Hotel Revenue Analyst

    4 weeks ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Key ResponsibilitiesThis role involves working as part of a dynamic front desk team to deliver exceptional guest experiences. Key responsibilities include:Maintaining accurate financial records and ensuring compliance with hotel policies.Providing timely responses to guest inquiries and resolving issues efficiently.Coordinating tasks with other team members...

  • Hotel Front Desk Specialist

    4 weeks ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job SummaryShaner Hotel Group is seeking a highly motivated Night Auditor to join our team at the Upper Arlington TownePlace Suites. As a critical member of our front desk staff, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional customer service to our guests.ResponsibilitiesBalance Revenue...

  • Guest Service Rep

    2 weeks ago

    Columbus, United States Amy Cakes Inc. Part time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed,...

  • Hotel Operations Technician

    7 days ago

    Columbus, Georgia, United States AC Hotel Columbus Full time

    About RAM HotelsRAM Hotels is a leader in the hospitality industry, with a strong presence in key markets throughout Alabama and Georgia. We strive to deliver exceptional experiences for our guests and are committed to providing a positive work environment for our employees.Job SummaryThe Maintenance Engineer at AC Hotel Columbus is responsible for...

  • Guest Services Coordinator

    3 weeks ago

    Columbus, Ohio, United States Sonesta International Hotels Full time

    About UsSonesta International Hotels is a global hospitality company with a long history of delivering exceptional guest experiences. We are committed to creating memorable moments for our guests and fostering a positive work environment for our employees.Job Description:We are seeking a skilled Guest Service Agent to join our team at our hotel location. The...

  • Guest Service Representative

    3 months ago

    Columbus, United States Sleep Inn & Suites Columbus Full time

    Guest Services Representative Posting and Description Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the...

  • Guest Service Agent

    1 month ago

    Columbus, United States Drury Hotels Company, LLC Full time

    Property Location: 88 East Nationwide Blvd. - Columbus, Ohio 43215 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our...

  • Hotel Guest Experience Coordinator

    2 days ago

    Columbus, Ohio, United States Akshar Hotels Inc Full time

    Key ResponsibilitiesGuest Registration: Register guests in a timely and efficient manner, collecting necessary information such as contact details and dates of stay.Reservation Management: Manage online and phone reservations, ensuring accuracy and attention to detail.Payment Processing: Inform customers about payment methods and verify their credit card...

  • Guest Services Supervisor

    3 weeks ago

    Columbus, Ohio, United States Olshan Properties Full time

    About the RoleThe Guest Services Supervisor is a critical role that requires a strong understanding of hotel operations and excellent communication skills. You will be responsible for leading a team of Front Desk Agents, providing training and support, and ensuring that all guests receive a warm and welcoming experience.Key Responsibilities:Lead a team of...

  • Guest Service Agent

    3 months ago

    Columbus, United States Drury Hotels Full time

    Drury Hotels - [Front Desk Clerk / Customer Service / Cashier / Team Member] Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in / out, promoting company programs, maintaining...

Hotel Guest Service Rep

1 month ago

Columbus, United States Buffalo Lodging Associates Full time
Holiday Inn Express & Suites -Columbus Airport East, 6305 East Broad Street Columbus, OH 43240

We are currently looking for Guest Services Representatives to join our Front Desk TeamAt ourHoliday Inn Express & Suites Columbus Airport East, our team is committed to providing all our guests and team members with a clean and safe environment. The John Glenn Columbus International Airport is just under 5 miles away.We're also only 20 minutes from downtown Columbus and conveniently close to The Ohio State University. Our 95 room/suite hotel is located along the city bus lines.No matter the reason for our guests' visiting the vibrant Columbus, OH area, we greet everyone with a smile. The Holiday Inn Express & Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Job Details:

Holiday Inn Express is seeking a Front Desk Agents/Guest Services Representatives to join their team

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system.Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts 7am to 3pm - Afternoon Shifts 3pm to 7pm. Weekend Availability needed.
About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
  • Customer Service experience, in a hotel setting preferred.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .
  • Opera PMS and IHG experience preferred.
What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
  • Paid Weekly (Every Friday)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts - for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program


Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.