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Senior Association Manager
2 months ago
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Property Management
Description
About The Role:
We are seeking a skilled and experienced Homeowners Association Manager to join our team where you can showcase your management skills and make a lasting impact on residents' lives. The Senior Association Manager will play a pivotal role in overseeing several Central Ohio business and homeowners associations, primarily located in Dublin and New Albany.
Responsibilities:
- Leadership and team management: Supervise and lead a team of vendors and staff including maintenance personnel. Foster a positive and cohesive work environment, promoting teamwork and professional development.
- Property Operations: Take charge of day-to-day operations, ensuring the communities are maintained to the highest standards. Oversee maintenance, repairs, and renovations to preserve the aesthetic appeal and functionality of the property. Maintain control of HOA rules and regulations and associated violation and legal processes.
- Resident Relations: Provide exceptional customer service to residents, responding to inquiries, resolving concerns, and addressing any issues promptly and professionally. Stay informed of events in the area that impact the residents experience and communicate vital information such as planned road closures. Establish and maintain strong relationships with residents, making their living experience extraordinary.
- Budget and Finance: Support the Board of Directors in developing an annual operating and reserve budgets. Manage the property's budget, ensuring financial sustainability and cost-effective operations. Monitor expenses, coordinate vendor contracts, and optimize resources to meet current and long term financial goals.
- Compliance and Regulations: Stay up to date with all relevant laws, regulations, and association policies.
- Board of Directors Support: Collaborate closely with the Association Board of Directors and legal counsel, attending meetings, providing reports, and implementing their directives.
Exempt
Full-Time/Part-Time
Full-Time
Open Date
7/21/2024
Position
Association Manager
Position Requirements
Requirements:
- 5+ years of onsite Association Management experience
- CMCA® and AMS® designation preferred
- Ability to problem solve and utilize available resources
- Keen knowledge of budgets and the budgeting process
- Strong understanding of reserve studies, bidding process, Association governing documents, and industry standards
- Excellent communication and interpersonal abilities to interact effectively with residents, staff, and vendors
- Effective presentation skills
- Exceptional time management skills and ability to work independently
- Proficient in property management software and building access systems
- Commitment to delivering exceptional service and ensuring resident satisfaction
- Always uphold professional appearance including appropriate dress (business casual, formal sometimes required)
- Onsite schedule is Monday - Friday from 8:00am - 5:00pm with on call emergency response flexibility
- Availability for Board meetings and other events after regular business hours, as necessary
This position is currently accepting applications.
