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Warranty Representative II
4 weeks ago
Warranty Representative
Our North Dallas client is a leading provider of air conditioning for commercial and residential customers.They are seeking to grow their Warranty teamThis is a long-term temporary role during the peak summer season.After training, Fridays are remote (yay)
Job Responsibilities:
- Handle incoming calls from customers regarding product warranty issues in a polite, helpful manner
- Verify warranty coverage and friendly troubleshoot any questions about warranty policies
- Efficiently process warranty claims and coordinate necessary product repairs or replacements
- Resolve customer concerns, provide status updates on claims, and ensure overall satisfaction
Skills Required:
- Minimum of 3 years in a customer service role
- Excellent communication and customer service abilities
- Strong problem-solving aptitude
- Attention to detail and organizational skills
- Proficiency with computers and typical software programs
- Ability to methodically solve complicated problems
- Capacity to juggle multiple tasks and perform well under pressure
- Basic familiarity with product warranties and claims handling procedures
Benefits: PrideStaff offers a competitive benefits package including comprehensive medical benefits, a supportive workplace community, career advancement resources and connections to premier employers throughout the North Dallas region.
Compensation / Pay Rate (Up to): $20.00 - $22.00 Per Hour
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