Guest Services Representative
5 months ago
Overview
Job Summary
Responsible for the operations of the front desk area as well as oversight of the main lobby area. Greets all who enter the facility in a competent and courteous manner, offering assistance as needed .
Essential Functions
- Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
- Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
- Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
- Answers incoming calls in a courteous and helpful manner.
- Communicates transportation requests to Shuttle Service, using two-way radio.
- Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
- Keeps front desk area neat, organized and free of clutter.
- Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
- Directs volunteers assigned to work at the front desk, utilizing them as needed.
Physical Requirements
Must be able to stand or walk for long periods of time. Must be able to push/pull wheelchair and or Staxi Chair as required. Ability to lift a minimum of 35 lbs. for moving and lifting patients in/out of wheelchair as needed. Must speak fluent English. Intact sense of sight, hearing and touch. Able to use critical thinking skills with ability to concentrate and respond quickly under pressure.
Education, Experience and Certifications
High School education required. Customer service experience required. Computer and data entry skills required. Prior experience in healthcare preferred.
-
Customer Service Representative
2 weeks ago
Concord, North Carolina, United States Which Wich Superior Sandwiches Full timeWe are seeking a Customer Service Representative to join our team at Which Wich Superior Sandwiches. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive experience and leave feeling valued and satisfied. Salary: $12-$15 per hour, depending on experience.As a Customer Service...
-
Service Representative
11 hours ago
Concord, New Hampshire, United States Chad Love Services Full timeWe are Chad Love Services, a leading provider of heating, cooling, and duct cleaning services in Concord. We're looking for highly motivated and customer-focused individuals to join our team as Service Representatives.Salary:$45,000 - $60,000 per yearAbout the Job:As a Service Representative, you will be on the front line of customer interactions, responding...
-
Customer Service Representative
4 weeks ago
Concord, New Hampshire, United States Chick-fil-A Concord Parkway FSU Full timeWe are looking for individuals who can provide exceptional customer service in a fast-paced environment. As a Customer Service Representative at Chick-fil-A Concord Parkway, you will be responsible for serving our guests and team members with honor, dignity, and respect. You must be able to multi-task, work well under pressure, and maintain a positive...
-
Customer Service Representative
3 weeks ago
Concord, North Carolina, United States Spirit Halloween Full timeJob Title: Customer Service RepresentativeSpirit Halloween is looking for a Customer Service Representative to join their team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.Key Responsibilities:Acknowledge all guests through a greeting, smile or eye contact...
-
Guest Experience Representative
12 hours ago
Concord, New Hampshire, United States Buffalo Wild Wings Full timeJoin Our Team:">Buffalo Wild Wings is a place where people come to have fun, watch sports, and enjoy great food and drinks. As a Cashier/Greeter, you'll be at the heart of it all, creating unforgettable experiences for our guests and helping us achieve our goal of being the best sports bar and grill in town.">Your Key Responsibilities:">">Provide top-notch...
-
Guest Services Coordinator
7 days ago
Concord, North Carolina, United States ASM Global Full timeKey ResponsibilitiesThe Guest Services Coordinator will be responsible for ensuring that all guests receive exceptional service and support throughout their visit to Cabarrus Arena & Events Center. This includes providing information and assistance, answering questions, and resolving any issues that may arise.The successful candidate will have excellent...
-
Guest Service Team Member
3 months ago
Concord, United States Wingstop Full timeWingstop - 3050 Derita Road #50 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Customer Service Host Representative
4 weeks ago
Concord, North Carolina, United States Compass Group, North America Full timeCompany OverviewWe are a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.About LevyLevy is a member of Compass Group USA, a global food service leader that's passionate about delivering exceptional dining experiences. From the stadium to the head table, we leverage...
-
Frontline Customer Service Representative
3 days ago
Concord, New Hampshire, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Vila Franca Donuts Full timeWe are seeking a highly skilled and enthusiastic Frontline Customer Service Representative to join our team at Dunkin' Donuts in Vila Franca. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest service, resolving customer complaints, and promoting our brand values.Salary: $8-$10 per hour (estimated annual...
-
Guest Services Coordinator
17 hours ago
Concord, North Carolina, United States Nothing Bundt Cakes Full timeKey ResponsibilitiesPromptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs.Maintain strong product knowledge to educate guests on NbC cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.Suggest additional merchandise, including...
-
Executive in Charge of Guest Services
18 hours ago
Concord, North Carolina, United States Union Church Full timeJob Overview:Union Church is seeking an Executive in Charge of Guest Services to join our team in Charlotte, North Carolina. As a key member of our leadership team, you will play a crucial role in shaping the guest experience and driving organizational success.About the Role:This full-time position requires a high level of professionalism, exceptional...
-
Bakery Team Member
17 hours ago
Concord, North Carolina, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a Bakery Team Member - Guest Service to join our team at Nothing Bundt Cakes. As a key member of our bakery, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional service, and selling our delicious cakes.About the JobPromptly greet walk-in and phone guests with genuine warmth and...
-
Patient Service Representative
7 months ago
Concord, United States NorCal Imaging Centers Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Customer Service Representative
1 week ago
Concord, United States Ultimate Staffing Services Full timeJob DescriptionJob DescriptionPay: $21.00 - $23.00/hour (based on experience)Hours: Monday - Friday, 8:50 AM - 5:00 PM (37.5 hour work week)Location: Concord, NH (100% on-site)Our client is seeking a dedicated Customer Service Representative with solid office experience, including phone-based customer support. Medical or Dental industry preferred but not...
-
Customer Service Representative
2 months ago
Concord, United States Ultimate Staffing Services Full timeJob DescriptionJob DescriptionPay: $21.00 - $23.00/hour (based on experience)Hours: Monday - Friday, 8:50 AM - 5:00 PM (37.5 hour work week)Location: Concord, NH (100% on-site)Our client is seeking a dedicated Customer Service Representative with solid office experience, including phone-based customer support. Medical or Dental industry preferred but not...
-
Customer Service Representative
1 day ago
Concord, New Hampshire, United States Hampton Inn & Suites Speedway NC Full timeJob OverviewRaines Co. is a leading hospitality company with a strong focus on customer satisfaction and employee development.We offer a competitive salary of $40,000 per year, which may vary based on location and experience.Key Responsibilities:Provide exceptional customer service to guests in a courteous and efficient mannerAssist with check-in/check-out...
-
Cashier Representative
3 weeks ago
Concord, North Carolina, United States Which Wich Superior Sandwiches Full timeAt Which Wich Superior Sandwiches, we're committed to providing an exceptional customer experience. As a Cashier Representative at our location, you'll play a vital role in ensuring our guests leave satisfied.We're seeking a Sales Service Team Member who is passionate about delivering outstanding service and can thrive in a fast-paced environment. If you...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Taymax Group Full timeJob Overview: As a Member Services Representative at Taymax Group, you will play a critical role in delivering exceptional customer experiences to our members. Your primary responsibilities will include handling front desk activities, updating member accounts, and responding to member inquiries. To excel in this role, you should possess excellent...
-
Guest Relations Representative
5 months ago
Concord, United States Atrium Health Full timeOverview Job Summary Serves as a member of the healthcare team acting as a liaison between the patient, family, visitor, hospital and medical team members. Provides direct non-clinical patient and guest contact on a daily basis, providing a welcoming and genuine hospitality while exceeding guest expectations. Essential Functions Verifies registration and...
-
Guest Room Attendant
3 weeks ago
Concord, North Carolina, United States MCR Hotels Full timeMCR Hotels is seeking a skilled Guest Room Attendant to join our team at the Hampton Inn Concord/Kannapolis. As a key member of our housekeeping staff, you will play a vital role in ensuring the highest standards of cleanliness and hospitality for our guests.Job Responsibilities:Cleaning and Preparation: You will be responsible for maintaining clean and...