Guest Services Representative
4 months ago
Overview
Job Summary
Responsible for the operations of the front desk area as well as oversight of the main lobby area. Greets all who enter the facility in a competent and courteous manner, offering assistance as needed .
Essential Functions
- Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
- Assists patients, visitors, and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
- Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
- Answers incoming calls in a courteous and helpful manner.
- Communicates transportation requests to Shuttle Service, using two-way radio.
- Assists in maintaining a neat and organized lobby, monitors for safety and environmental concerns.
- Keeps front desk area neat, organized and free of clutter.
- Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
- Directs volunteers assigned to work at the front desk, utilizing them as needed.
Physical Requirements
Must be able to stand or walk for long periods of time. Must be able to push/pull wheelchair and or Staxi Chair as required. Ability to lift a minimum of 35 lbs. for moving and lifting patients in/out of wheelchair as needed. Must speak fluent English. Intact sense of sight, hearing and touch. Able to use critical thinking skills with ability to concentrate and respond quickly under pressure.
Education, Experience and Certifications
High School education required. Customer service experience required. Computer and data entry skills required. Prior experience in healthcare preferred.
-
Guest Service Ambassador
3 weeks ago
Concord, North Carolina, United States Nothing Bundt Cakes Full timeGuest Service Representative Job DescriptionThe Nothing Bundt Cakes Guest Service Representative plays a vital role in creating a warm and welcoming environment for our guests. This position requires a strong commitment to guest satisfaction, as well as excellence and efficiency in the workplace.Key Responsibilities:Prompt and Personalized Service: Greet...
-
Customer Service Representative
1 month ago
Concord, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers...
-
Guest Services Agent
4 months ago
Concord, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description We are currently searching for the best and brightest in the...
-
Customer Service Representative
4 weeks ago
Concord, California, United States Taymax Group Full timeMember Services Representative Job DescriptionWe are seeking a highly skilled and customer-focused Member Services Representative to join our team at Taymax Group. This role is responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness centers.Key...
-
Guest Service Team Member
2 months ago
Concord, United States Wingstop Full timeWingstop - 3050 Derita Road #50 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Services Associate
7 days ago
Concord, United States City of Concord Full timeDescription SPARC Guest Service Associate (payrate $18.49 -$20.37 per hour based on experience)Must be 18+ years to applySaturdays and Sundays 1:00-6:00pm, December - MarchThis position will be the lead for our SPARC program, they will be responsible for planning and...
-
SPARC Program
3 weeks ago
Concord, United States City of Concord New Hampshire Full timeSPARC Guest Service Associate (payrate $18.49 -$20.37 per hour based on experience)Must be 18 years to apply. Saturdays and Sundays 1:00-6:00 pm, December March - some training dates prior to January 4th may be required. This position will be the l Guest Service, Guest, Associate, Program, Retail
-
Customer Service Representative
4 weeks ago
Concord, New Hampshire, United States Chad Love Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for delivering exceptional service to our customers, resolving issues, and promoting our brand.Responsibilities:Respond to customer inquiries and resolve issues in...
-
Customer Service Representative
4 weeks ago
Concord, North Carolina, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes making genuine connections with guests through friendly conversation and providing assistance as needed. You will also be responsible for scanning and bagging guest items efficiently and welcoming guests into self-checkout....
-
Customer Service Representative
2 weeks ago
Concord, North Carolina, United States Which Wich Superior Sandwiches Full timeKey Responsibilities:• Take guest orders with a focus on delivering excellent customer service• Recommend additional menu items to enhance the guest experience• Confirm guest orders to ensure accuracy and satisfaction• Provide a fast and efficient payment experience• Deliver superior sandwiches and service to every guestAbout the Role:This position...
-
Customer Service Representative
1 month ago
Concord, New Hampshire, United States Target Full timeBe a Part of Something BigWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for our guests. Your friendly and genuine approach will make a real difference in the lives of our customers.Key Responsibilities:Provide exceptional customer service by greeting and engaging...
-
Customer Service Representative
1 month ago
Concord, North Carolina, United States Target Full timeBe a Part of Something BigAt Target, we're committed to creating a welcoming experience for every guest. As a Guest Advocate, you'll play a key role in making that happen.Your Key Responsibilities:Create a warm and inviting atmosphere for every guestEngage with guests in a friendly and genuine way, building connections and making their shopping experience...
-
Customer Service Representative
4 weeks ago
Concord, New Hampshire, United States Wingstop Restaurants Full timeKey Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting them, answering phone calls, taking and delivering orders, and providing a positive and genuine experience.What You'll Do: Act as the face and voice of Wingstop to all guests...
-
Customer Service Representative
4 weeks ago
Concord, United States Ultimate Staffing Services Full timeJob DescriptionJob DescriptionPay: $21.00 - $23.00/hour (based on experience)Hours: Monday - Friday, 8:50 AM - 5:00 PM (37.5 hour work week)Location: Concord, NH (100% on-site)Our client is seeking a dedicated Customer Service Representative with solid office experience, including phone-based customer support. Medical or Dental industry preferred but not...
-
Patient Service Representative
6 months ago
Concord, United States NorCal Imaging Centers Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Customer Service Representative
4 weeks ago
Concord, California, United States El Pollo Loco Full timeCashier Job Summary:As a cashier at El Pollo Loco, you will be the first point of contact for our guests, providing a friendly and courteous experience. You will be responsible for operating the point of sale system, handling customer transactions, and maintaining a clean and organized workspace.Key Responsibilities:Operate the point of sale system to...
-
Customer Service Representative
4 weeks ago
Concord, California, United States CHUCK E CHEESE Full timeJob Summary:At Chuck E. Cheese's, we're passionate about creating a fun and welcoming environment for families to enjoy great food and entertainment. As a Cashier - Cast Member, you'll play a vital role in delivering exceptional guest service and ensuring a memorable experience for our customers.Key Responsibilities:Provide top-notch customer service,...
-
Customer Service Representative
4 weeks ago
Concord, North Carolina, United States Dave & Buster Full timeJob Title: Support TechnicianJob Summary:At Dave & Buster's, we're looking for a skilled Support Technician to join our team. As a Support Technician, you will be responsible for the repair and maintenance of our building's games, simulators, and technical equipment. You will also assist our Guests and maintain ideal player conditions in the midway at all...
-
SPARC Program
7 days ago
Concord, United States City of Concord Full timeDescription SPARC Guest Service Associate (payrate $18.49 -$20.37 per hour based on experience) Must be 18+ years to apply Saturdays and Sundays 1:00-6:00pm, December - March This position will be the lead for our SPARC program, they will be responsible for planning and implementing programming based in both the gym and art room. The SPARC Guest Service...
-
Guest Relations Representative
4 months ago
Concord, United States Atrium Health Full timeOverview Job Summary Serves as a member of the healthcare team acting as a liaison between the patient, family, visitor, hospital and medical team members. Provides direct non-clinical patient and guest contact on a daily basis, providing a welcoming and genuine hospitality while exceeding guest expectations. Essential Functions Verifies registration and...