Customer Service Representative

6 days ago


Concord, California, United States Taymax Group Full time

Job Overview: As a Member Services Representative at Taymax Group, you will play a critical role in delivering exceptional customer experiences to our members. Your primary responsibilities will include handling front desk activities, updating member accounts, and responding to member inquiries. To excel in this role, you should possess excellent communication and interpersonal skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service to members, prospective members, and guests
  • Manage front desk activities, including phone calls, membership sign-ups, and account updates
  • Assist with facility maintenance and upkeep
  • Collaborate with colleagues to ensure seamless delivery of services

Requirements:

  • Age requirement: 18 years or older
  • Education: High School diploma or GED equivalent
  • Customer service experience preferred
  • Basic computer skills
  • Excellent communication and teamwork skills
  • Positive attitude and passion for fitness

Compensation and Benefits: The salary range for this position is $16-$17 per hour, depending on your experience and location. Our comprehensive benefits package includes opportunities for growth, training, and career advancement.



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