Lead Customer Service Representative

3 weeks ago


Jefferson City, United States State of Missouri Full time
Department of Revenue

Annual Salary: $40,660.80

Location: Truman Building - 301 W. High Street, Jefferson City, MO

Mo DOR's Vision: To provide every customer the best experience every time.

HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:

This is a supervisory position in our Collection and Tax Assistance Call Center. This position assists the Staff Development Trainer in providing guidance and education to all new and seasoned employees, for a total of 63 Customer Service Representatives. They will also assist agents within the call center with questions and supervisor calls in regards to individual income tax and business tax which includes sales/use, withholding, and corporate tax.

  • Jefferson City, Missouri, United States State of Missouri Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Customer Service Representative to join our team at the Department of Revenue - Business Tax Bureau- Excise Tax. As a key member of our team, you will be responsible for overseeing the Excise Tax team members and ensuring the efficient processing of motor fuel tax reports and refund requests.Key...


  • Jefferson City, Missouri, United States Tower Loan Full time

    About Tower LoanTower Loan is a leading consumer finance company with over 80 years of experience providing personal loans, home equity loans, and retail sales financing. We're committed to delivering exceptional customer service and creating opportunities for growth and development.Job SummaryWe're seeking a highly skilled Customer Service Representative to...


  • Jefferson City, Missouri, United States LaborMax Staffing Full time

    Job Title: Customer Service Rep Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at LaborMax Staffing. As a Customer Service Representative, you will be responsible for assisting customers over the phone with registration of Medicare and Medicaid. Responsibilities: * Provide exceptional customer service to...


  • Jefferson City, United States Central Bancompany Full time

    This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales. Provide a consistent legendary experience which includes uncovering customer's needs in a...


  • Jefferson City, United States Central Trust Bank Full time

    Job Description This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales. Provide a consistent legendary experience which includes uncovering...


  • Jefferson City, Missouri, United States State of Missouri Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at the State of Missouri. As a Customer Service Representative, you will be responsible for providing exceptional customer service to taxpayers by answering their questions and resolving their business and...


  • Jefferson City, Missouri, United States Tower Loan Full time

    About Tower LoanTower Loan is a leading consumer finance company that has been providing financial services to customers for over 80 years. Our mission is to deliver exceptional customer experiences and provide opportunities for growth and development.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Jefferson City, Missouri, United States State of Missouri Full time

    Job Title: Associate Customer Service RepresentativeJoin the Missouri Department of Revenue as an Associate Customer Service Representative and be part of a team dedicated to providing exceptional customer service to the citizens of Missouri.About the Role:This is a technical position within the Income Tax Bureau of the Taxation Division. As an Associate...


  • Jefferson City, Missouri, United States Central Bancompany Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Central Bancompany. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesAnswer...


  • Jefferson City, Missouri, United States Security Finance Full time

    About UsSecurity Finance is a leading provider of financial services, offering easy and safe installment loans and income tax preparation to communities across the country.Our MissionWe are committed to being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.Job SummaryWe are seeking a...


  • Jefferson City, Missouri, United States SSM Health Full time

    SSM Health Mission Dr Job DescriptionWe are seeking a skilled Call Center Representative to join our team at SSM Health. As a key member of our customer service team, you will play a vital role in educating and informing members about available benefits under our health plan.Key Responsibilities:Inform members about benefits and coverage optionsProvide...


  • Jefferson City, Missouri, United States Culligangreatlakes Full time

    Part-Time Customer Service RepresentativeJob SummaryCulligan of Jefferson City is seeking a Part-Time Customer Service Representative to join our office support team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining accurate records.ResponsibilitiesAnswer incoming...


  • Jefferson City, Missouri, United States Ingles Markets Full time

    {"title": "Customer Service Representative", "content": "About the RoleAs a Customer Service Representative at Ingles Markets, you will be the face of our company, providing exceptional customer service and creating a positive shopping experience for our customers. You will work in a fast-paced environment, interacting with customers, answering questions,...


  • Jefferson, Ohio, United States CJ Logistics Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CJ Logistics America. As a key member of our Welcome Center or Customer Service Office, you will be the primary point of contact for all internal and external customer interfacing communication.Key...


  • Jefferson, Ohio, United States CJ Logistics Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CJ Logistics America. As a key member of our Welcome Center or Customer Service Office, you will be the primary point of contact for all internal and external customer interfacing communication.Key...


  • Lumber City, United States Circle K Full time

    Circle K - 316 Hwy 341 S [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all store merchandise build-to's; Complete a grocery order and...


  • Crescent City, United States Circle K Full time

    Circle K - 519 N Summit St [Department Manager] As a Lead Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Provide training assistance to new Customer Service Representatives; Perform shift supervision; Complete all store merchandise build-to's; Complete a grocery order and...


  • Jefferson City, Missouri, United States State of Missouri Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Associate Customer Service Representative to join our team in the Tax Clearance Unit. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving tax delinquencies, and issuing certificates of no tax due and tax clearance...


  • Jefferson City, Missouri, United States Gregory Kolb - American Family Insurance Full time

    Job SummaryThe Customer Service Representative plays a vital role in delivering exceptional customer experiences for potential and existing customers. This includes identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The successful candidate will assist the agency owner in achieving agency service goals.Key...


  • Jefferson City, Missouri, United States Anthony Dow - State Farm Agent Full time

    Job OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Anthony Dow - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our business.Key Responsibilities:Establish and maintain strong...