Customer Service Representative

1 week ago


Jefferson City, Missouri, United States SSM Health Full time
SSM Health Mission Dr Job Description

We are seeking a skilled Call Center Representative to join our team at SSM Health. As a key member of our customer service team, you will play a vital role in educating and informing members about available benefits under our health plan.

Key Responsibilities:

  • Inform members about benefits and coverage options
  • Provide guidance on how to receive maximum benefit reimbursement
  • Determine policy provisions, guidelines, and provider requirements
  • Access and research various information databases

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills

Why Choose SSM Health?

We are a leading healthcare organization dedicated to providing high-quality patient care and service. Our team is passionate about making a difference in the lives of our patients and communities.



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