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Collections Associate, Bilingual
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Collection Specialist
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Collections Specialist
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Collections
3 months ago
Business-to-Business Collections Specialist
Job Description of the Business-to-Business Collections Specialist:
We are seeking a motivated and detail-oriented Business-to-Business Collections Specialist to assist in managing our accounts receivable process. The ideal candidate will have a proven track record in collections, possess exceptional communication skills, and excel in a fast-paced environment. This role offers an excellent opportunity to contribute to our financial success while working in a collaborative and supportive team.
Key Responsibilities of the Business-to-Business Collections Specialist:
- Contact and engage with business clients to collect outstanding payments.
- Resolve billing and payment discrepancies.
- Monitor accounts to identify delinquent payments and initiate appropriate actions.
- Develop and maintain positive relationships with clients to facilitate payment collection.
- Investigate and resolve payment disputes and issues in a timely manner.
- Prepare and send collection letters and follow-up emails.
- Maintain accurate records of all collection activities.
- Collaborate with the accounting and sales teams to ensure proper account reconciliation.
- Provide regular reports on collection activities and progress to management.
- Identify process improvements and suggest strategies to reduce outstanding debts.
Qualifications of the Business-to-Business Collections Specialist:
- High school diploma or equivalent; bachelor's degree in finance or a related field is a plus.
- Proven experience in business-to-business collections or a similar role.
- Strong negotiation and communication skills, both written and verbal.
- Exceptional problem-solving abilities.
- Proficiency in Microsoft Office and accounting software (e.g., QuickBooks).
- Excellent time management and organizational skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in record-keeping.
- Knowledge of relevant laws and regulations related to collections is a plus.
Onsite
