Customer Experience Specialist
3 weeks ago
ERIE’S OLDEST INDUSTRIAL SUPPLY DISTRIBUTOR
Providing you with the same recognized commitment, service and values today that we have for over 100 years.
Full-time (Monday thru Friday, 7:30 am to 4:00 pm)
JOB OVERVIEW
The Customer Experience Specialist (CX Specialist) is responsible for the promotion, daily maintenance, and operation of the Inventory Management program (VMI).
Local travel required.
JOB RESPONSIBILITIES
Build and maintain relationships within the VMI customer base
Act as liaison between customers and salesforce
Capture data for new VMI opportunities
Populate and maintain VMI records within the appropriate software databases
Evaluate customer stocking levels of VMI records based upon usage
Capture, manage, and deliver VMI orders
Other duties as assigned
JOB QUALIFICATIONS
High School Diploma or equivalent
Self-motivated w/ positive attitude
Strong customer service and active listening skills
Strong organization and attention to detail skills
Strong time management and multi-task skills
Strong verbal and written communication skills
Basic math skills
Proficient computer skills w/ the ability to learn new software
Basic understanding of supply chain and logistics
1+ years of inventory control or purchase order experience
ADDED JOB BENEFITS
Company Vehicle
Company Laptop
Company Cell Phone
Stipend for Steel Toe Work Boots
If interested in this position, please deliver your resume to:
Perry Mill Supply
1115 West 12th Street
Erie, PA 16501
#J-18808-Ljbffr
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