Patient Access Representative Lead

2 days ago

Reno, United States Renown Health Full time
Position Purpose

Under the direction of department leadership, this position is responsible for the ensuring that the facility and/or department is operating efficiently.

Nature and Scope

This position is responsible to provide effective leadership in assisting the manager in the efficient running of the department. This includes addressing and resolving complaints/problems as they arise.

This position is fluent in all staff level positions and is an integral part of training, staff development and quality assurance. The Lead position models the values, adheres to policies and procedures and meets productivity standards and collection goals. This position represents a role model for staff level personnel to emulate.

This position completes the appropriate admissions forms, verifies insurance eligibility and obtains authorization for services being rendered. This position adheres to regulatory, third-party, and clinic policies while making the clinic admission process expeditious and non-imposing. This includes providing information to the patients about the appropriate government agencies or other resources that may provide the financially restricted patients with assistance based on the patient's qualifications. This position must keep abreast of all changes involving governmental and community agencies.

This position is responsible to assist the manager in daily duties which include but are not limited to developing work schedules, work station schedules, addressing employee productivity and Kronos, etc.

This position is responsible assist the manager when necessary when an employee has an unscheduled absence, and has the authority to find appropriate coverage following departmental budgetary guidelines and determining whether or not patient volume warrants replacement coverage. The position may be required to be on-call and/or works nights and weekends.

This position is responsible for developing and maintaining positive working relationships with other departments, entities, physicians, and outside agencies.

This position is responsible to professionally and diplomatically deal with patients, their families and physicians regarding financial matters and ensures system documentation reflects the correct billing information. i.e., demographic, employer, insurance, etc.

Decisions, which must be referred to department leadership, are matters involving non-routine problems, which may develop negatively toward Renown Health. This position has the authority to deal with immediate employee issues when appropriate. All incidents must be reported to department leadership for final resolution.

This position does not provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications
Requirements - Required and/or Preferred

Name

Description

Education:

Must have working-level knowledge of the English language, including reading, writing and speaking English.

Experience:

Preferred two years experience in an outpatient medical facility or management experience in the health care field.

License(s):

None

Certification(s):

None

Computer / Typing:

Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

  • Patient Access Representative

    2 months ago

    Reno, United States Renown Health Full time

    Position Purpose This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data, insurance, clinical, financial, and...

  • PATIENT ACCESS REPRESENTATIVE, Full Time

    1 day ago

    Reno, United States Universal Health Services Full time

    When it comes to choosing a hospital, one thing is clear: quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of pati Patient Access, Representative, Patient, Shift, Healthcare

  • Patient Access Representative

    3 weeks ago

    Reno, United States Renown Health Full time

    Position Purpose This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data,...

  • Patient Access Representative

    3 weeks ago

    Reno, United States Renown Health Full time

    Position Purpose This position is responsible to perform all registration, scheduling, order entry and reception functions and may float to various admitting site within the health system. This position expedites and provides healthcare access through the accurate gathering of demographic, sponsorship or guardian data,...

  • PATIENT ACCESS REPRESENTATIVE, Full Time

    5 days ago

    Reno, United States Northern Nevada Medical Center Full time

    Responsibilities When it comes to choosing a hospital, one thing is clear: quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year. Northern Nevada Medical Center is a 124-bed acute...

  • Patient Care Representative

    3 weeks ago

    Reno, Nevada, United States Joint Ventures - The Joint Chiropractic- NV Full time

    About UsThe Joint Chiropractic is a leading provider of chiropractic care, dedicated to making quality healthcare accessible to patients. Our membership plans and packages eliminate the need for insurance, and our no-appointment policy, convenient hours and locations make care more accessible.**Job Description:**We are seeking Part Time Wellness Coordinators...

  • Access Center Representative I

    3 months ago

    Reno, United States Tahoe Forest Health Full time

    Bargaining Unit: EA Rate of Pay: $29.00/hour + DOE (base pay includes 12.5% per diem premium) Summary Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for...

  • Access Center Representative I

    4 weeks ago

    Reno, United States Tahoe Forest Health System Full time

    Bargaining Unit: EARate of Pay: $29.00/hour + DOE (base pay includes 12.5% per diem premium)SummaryServes as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital's main telephone numbers and calls routed from the physician offices and departments for...

  • Citizen Service Lead Representative

    7 days ago

    Reno, Nevada, United States City of Reno Full time

    City of Reno OverviewThe City of Reno is a vibrant and dynamic city located in the beautiful state of Nevada. Our community is known for its stunning natural beauty, rich history, and welcoming atmosphere.We are seeking a highly skilled and motivated individual to fill the role of Citizen Service Lead Representative. As a member of our team, you will play a...

  • Lead Citizen Service Representative Supervisor

    3 weeks ago

    Reno, Nevada, United States City of Reno Full time

    We are seeking a highly skilled and experienced professional to fill the position of Lead Citizen Service Representative Supervisor at the City of Reno. In this role, you will supervise and participate in leading the most complex work of the unit, including training employees, verifying their work for accuracy, and maintaining records and files related to...

  • Customer Service Representative

    1 month ago

    Reno, Nevada, United States Chipotle Full time

    OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team as a Team Lead. This role is perfect for individuals who have a passion for delivering exceptional customer experiences and want to take their career to the next level.

  • Customer Engagement Representative

    3 weeks ago

    Reno, United States Renown Health Full time $19 - $27

    Position PurposeThis position represents the front door of the organization to ensure healthcare is received timely with an exceptional customer experience. This position will act as a liaison, primarily a patient advocate, between Renown, Hometown Health, its customers, and community members by processing requests, complaints, concerns, providing education...

  • Customer Engagement Representative

    3 weeks ago

    Reno, United States Renown Health Full time $19 - $27

    Position PurposeThis position represents the front door of the organization to ensure healthcare is received timely with an exceptional customer experience. This position will act as a liaison, primarily a patient advocate, between Renown, Hometown Health, its customers, and community members by processing requests, complaints, concerns, providing education...

  • Patient Account Representative

    1 month ago

    Reno, Nevada, United States Reno Behavioral Healthcare Hospital Full time

    About Reno Behavioral Healthcare HospitalWe are committed to providing exceptional patient care and outstanding customer service in a fast-paced, dynamic environment. As a Patient Account Representative at Reno Behavioral Healthcare Hospital, you will play a critical role in ensuring the smooth operation of our financial processes.Job SummaryThis is a...

  • Healthcare Services Coordinator

    1 week ago

    Reno, Nevada, United States Access Health Dental Full time

    Job DescriptionWe are looking for a highly motivated Practice Manager to lead the operations of our dental practice at Access Health Dental. As a Practice Manager, you will play a key role in shaping the future of our organization.Estimated Salary:$95,000 - $120,000 per yearKey Responsibilities:Lead the team to achieve operational excellence and maintain...

  • Dental Practice Operations Director

    1 month ago

    Reno, Nevada, United States Access Health Dental Full time

    Job Title: Dental Practice Operations DirectorEstimated Salary: $70,000 - $90,000 per yearJob Overview:Access Health Dental is seeking a skilled and results-driven Dental Practice Operations Director to lead the operations of our practice. The ideal candidate will have a proven track record of managing dental practices, driving growth, and delivering...

  • Industrial Sales Representative

    1 week ago

    Reno, Nevada, United States Hi-Line Full time

    Job OverviewWe are seeking a skilled Industrial Sales Representative to join our team. As an Outside Sales Representative, you will be responsible for representing high-quality Made in USA products and providing top-notch inventory management solutions to businesses across various industries.About Our CompanyHi-Line has been a leading provider to the...

  • Airport Return Representative

    3 weeks ago

    Reno, Nevada, United States Hertz Full time

    OverviewHertz, a leading airport general use vehicle rental company, is seeking a highly skilled Airport Return Representative to join their team. This role is responsible for providing exceptional customer service and ensuring a seamless return experience for customers.Salary$16.50/hour, plus opportunities for overtime and flexible shifts including weekends...

  • Insurance and Claims Representative

    3 weeks ago

    Reno, United States Renown Health Full time $17 - $23

    Position Purpose: The Insurance and Claims Representative is accountable for the billing and collections of Renown healthcare claims, ensuring timely and accurate claim submission, maximizing reimbursement for those services rendered in order to maintain a consistent cash flow. ...

  • Insurance and Claims Representative

    3 weeks ago

    Reno, United States Renown Health Full time $17 - $23

    Position Purpose: The Insurance and Claims Representative is accountable for the billing and collections of Renown healthcare claims, ensuring timely and accurate claim submission, maximizing reimbursement for those services rendered in order to maintain a consistent cash flow. ...