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Group & Tourism Sales Manager
2 months ago
** Group & Tourism Sales Manager**
**Job Category****:** Operations **Requisition Number****:** GROUP006462 Showing 1 location **Job Details**
**Description**
**GROUP & TOURISM SALES MANAGER, ILLUMINARIUM LAS VEGAS**
**LEGENDS**
Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
**ILLUMINARIUM EXPERIENCES**
The newest addition to our Global Attractions portfolio, Legends is the exclusive operating partner of Illuminarium, a global experiential company offering breakthrough immersive 360-degree cinematic entertainment. Presented in custom-designed venues, Illuminarium surrounds visitors in sight and sound at an epic scale through a combination of cutting-edge technologies. Whether embarking on an African safari, exploring the depths of space or sipping cocktails in a Tokyo night market, Illuminarium provides access to the worlds most extraordinary experiences. With a fully customizable canvas, Illuminarium is the ideal location for special events, viewing parties, and unique nightlife offerings. Illuminarium Experiences brings together best-in-class partners in content creation, theatrical design, interactive technologies and venue operations. Illuminarium has locations in Atlanta, Las Vegas and additional markets to be announced soon. To learn more, visit Illuminarium.com.
**THE ROLE**
The Group & Tourism Sales Manager will be responsible for strategically managing all activities within the group sales department while maintaining a specific focus on developing, training, and coaching the sales team to increased and maximize revenue; as well as leveraging partner relationships to capitalize on marketing outreach and building the foundation for group sales/tourism.
**ESSENTIAL FUNCTIONS**
* Creatively market and actively promote Illuminarium Experiences
* Develop overall group sales outreach plan, manage sales process, coordinate invoices, payments, budget tracking
* Assist in creation of new group programs and events that increase sales opportunities and overall group tickets/revenue
* Must be adept at weekly reporting and sales forecasting based on available data
* Collaborate with local businesses, schools, churches, corporations, tour and travel operators
* Manage, develop, train, and motivate a team of group sales associates
* Use extensive knowledge of the national and international tourism industry to lead strategy in business acquisition, contracts, & renewals
* Monitor, manage, and fulfill any daily partner requests
* Generate and aggregate necessary reporting for internal team and FIT partners
* Respond in a timely manner to calls, inquiries and emails related to the above areas of responsibility and to general information requests as needed
* Provide superior customer service to clients and prospects
* Develop and maintain strong working relationship with Illuminarium Experiences marketing and operations colleagues
* Organize key tradeshows, sales missions and additional events in respective markets
* Some travel to networking events, industry meetings and sales missions as need
* Non-traditional hours (Nights, Weekends and Holidays as necessary)
**QUALIFICATIONS**
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Bachelors Degree
* Minimum 3-5 years experience in group sales, preferably in an attraction, entertainment or hospitality environment
* Extensive knowledge of the tour and travel industry including strong relationships with key players, familiarity with the Las Vegas market a plus
* HIGH level of demonstrated professionalism
* Proven sales experience and techniques in a high-volume environment
* Must be organized and able to execute on sales and operations side of the business
* Quick learner with ability to handle multiple projects and meet deadlines
* Experience in database management preferred Salesforce
* Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work
* Strong written and verbal communication skills diplomatic, tactful, customer-focused with the ability to interact with a variety of clients.
* Foreign Language skills a plus
**COMPENSATION**
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
**WORKING CONDITIONS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
*Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.*
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