Quality Control Laboratory Supervisor

4 weeks ago

Madison, United States American Red Cross Full time

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good

Job Description:
Quality Control Laboratory Supervisor- 2nd shift

WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference .

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

WHAT YOU NEED TO KNOW :

As a Quality Control Supervisor, you will be responsible for overseeing the daily operations in the QC lab/Blood Center. You will supervise staff that perform moderate to advanced testing, processing, and preparation of pathogen reduced platelet blood products for release to area hospitals for patient use. You will hire and supervise staff, participate in education and training activities, and provide support, development and leadership guidance to line staff; while ensuring compliance with safety policies and procedures in the work area.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilitie s :

  • Responsible for the daily operations of the QC lab . S upervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, certification of competency, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
  • Prepare work schedules and ensure appropriate coverage for assigned shift . Supervise all work processes and ensure work is performed accurately and efficiently.
  • Ensure compliance with state and federal regulations, and regional policies and procedures.
  • Ensure products/samples are suitable for release . Perform supervisory review of documents.
  • Ensure monthly product QC requirements are met , and that accurate electronic and physical inventories for products are maintained .
  • Ensure quality and quantity of manufacturing goals are met, including timelines , and participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints.
  • Communicate with Laboratory staff when necessary to resolve problems, facilitate sample shipment, and clarify test data transmission issues.
  • May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed. Serve as departmental expert on the applicable computer systems.
    The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.
Standard Schedule: Sunday- Thursday 3:00 pm - 11:30 pm.

WHAT YOU NEED TO SUCCEED:
  • Education: Bachelor's degree required .
  • Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required .
  • Management Experience: 1 year of lead or supervisory experience.
  • Skills and Abilities: Must have effective communication and customer service skills. T he ability to interact with diverse customers (internal and external) is required . Ability to work on a team.
  • Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).
WHAT WILL GIVE YOU THE COMPETITIVE EDGE :
  • MT (ASCP) certifications or equivalent certifications where required .
  • Knowledge of blood products and supplies is preferred


BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance the learn.

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO + Holidays

401K with 5 % match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition

Apply now Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

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