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Customer Development Manager

1 month ago

Iowa, United States Nestl S.A Full time

Customer Development Manager (Target Account - Minneapolis, MN)

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Job Description: The Customer Development Manager (B2C) is responsible for the functional management, leadership, and execution of all Sales related activities for Target supporting Vital Proteins, Orgain, and other Nestlé Health Science brands. This role will support the team with Nestlé’s CRM systems including TIM and Osprey and with other customer systems. Applicants can work remotely in this role; however, must be located within the Minneapolis/St. Paul, Minnesota area, Wisconsin, Illinois, Michigan, Iowa, Nebraska, Missouri, or Texas. Responsibilities: Develop strategic and winning relationships throughout Target. Particular focus will be divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.). Establish strong working relationships with all internal teams including Customer Strategy, Finance, and Customer Service. Detailed understanding of the customer's go-to-market model including Category Management strategy. Deliver target Budget plan and new product distribution goals. Execute our brand and category growth strategy that aligns with the customer. Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals. Maintain a clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results. Foster and grow existing and new relationships within the account, gaining a deep understanding of current and potential future needs of our customers. Educate our business partners on our products, retail goals, and measurement of success. Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc. Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics, and inventory management. Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items). Work with customers to implement Retail initiatives and monitor Retail standards. Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and Nestlé Health Science market position. Responsible for working with agencies to input Trade Investment Management (TIM and Osprey) system input, trade fund management, direct sales forecasting, and projection activities for the company. Strong Trade management/budget processing and an efficiency that focuses on a strong ROI. Monthly reporting, sales analytics, and insights; understand go-to-market strategy and how to maximize sales efficiency. P&L management within respective account coverage. Perform additional duties and tasks as assigned by direct Manager. Requirements: High School Diploma or GED required; Bachelor’s degree preferred. 5+ years of relevant work experience in a Sales role required, with at least 2+ years managing large B2C customers required (Target experience strongly preferred). Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required. Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) required. Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers. Account management and experience developing and delivering sales plans in a fast-paced environment required. Knowledge regarding project management, and experience with setting up and managing projects in a complex, fast-moving environment. Knowledge regarding relationship management, experience, and mindset to work with partners in building initiatives that deliver on goals. Must have excellent communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to build and maintain strong, cross-functional stakeholder relationships). Must be able to multi-task and prioritize tasks based on the needs of the team and the business. Willing and able to work under pressure to meet tight deadlines with minimal supervision. Ability to analyze, develop and manage revenue and expense budgets. Ability to achieve revenue and profitability objectives on a sustainable basis. Ability to manage multiple priorities and multiple brands and categories. Must be a dynamic leader who can push past obstacles and overcome objections. The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals. P&L management and strong financial acumen highly preferred. Willing and able to travel up to 20% based on the needs of the team and the business. The approximate pay range for this position is $120,000 to $140,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities, as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Requisition ID:

306927 It is our business imperative to remain a very inclusive workplace. The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.

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