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Account Manager

4 months ago

Aurora, United States BEARY LANDSCAPE MANAGEMENT INC Full time
Job Details

Job Location
BLM West - Aurora, IL

Position Type
Full Time

Job Shift
Day

Job Category
Sales

Description

Objective:

As an Account Manager, you'll serve as the primary contact for your customers. Your goal is to develop long-term, loyal relationships and provide top-tier landscaping services efficiently.

What you will be doing:
  • Customer Service:Provide high-quality customer service-including site walk-throughs, formal meetings, and issue resolution-that lead to 90%+ account renewals.
  • Sales:Grow existing accounts and earn new work to meet branch goals. This will involve proactively identifying areas of opportunity with your customers, developing accurate estimates and take-offs, supporting the Business Development team, and selling and maintaining acceptable gross margins for contracts and enhancements.
  • Production Communication: Exceed the needs and expectations of your customers by developing strong, collaborative partnerships with the Production Team and Branch Manager.
  • Administrative:Yep, some paperwork is required. You'll be responsible for preparing sales reports, estimates, contracts, and enhancements, and accounts receivable.
Qualifications

Qualification you will need:
  • Crystal clear communication
  • Positive and professional attitude
  • Passion for serving your customers
  • Problem-solving skills
  • Proficiency in current technology and computer applications (e.g., smartphone, tablet, Microsoft Office)
  • Minimum 5 years of sales experience
  • Minimum 5 years of experience in a horticultural-related field
  • 2 or 4-year degree in a business-related field - Preferred
  • Valid driver's license and a safe driving record