Front Desk Concierge
4 weeks ago
HOURS & RATE OF PAYHours: Mon-Friday: 11am - 7pmSaturdays and Sundays: 10am - 6pmRate of Pay: $10/hourBLURB & BENEFITSJob Summary: Ensures attentiveness to residents and guests needs, and practices, the highest standards of ethics, honesty and accuracy in describing our program's policies and procedures. Monitors community's compliance with safety and services. Provides leadership and direction to day and evening staff and residents. Maintains role as resident advocate with a focus on the community's mission.DUTIES AND RESPONSIBILITIES: Demonstrates Competency in the Following Areas: Maintain an appearance and grooming level to reflect our professional standards. Maintain building security by locking doors, periodic building walk-through, etc. Assure resident and family needs are met by checking compliance list with daily task lists. Secretarial Duties not limited to: data entry, making copies, sending faxes and e-mails,etc. Report all community issues ( including staff, resident, guest issues) to Executive Director and Director of Health and Wellness. Make dining and other reservations for family members and relay information to the Dietary Department. Assist daily with the Dining Experience to include but not limited to proper seating arrangements, meal delivery, etc. Maintain upkeep and proper supply of the Community Refreshment Bar and Bistro Area Maintain strict confidentiality policy for all information concerning our residents and staff. Assemble marketing move-in and tour folders. Assist residents with their service requests. Manage both external and internal calls, receiving and communicating messages accurately. Sort and send out correspondence and in-coming mail. Ensure resident's mail goes to the rightful owner and is not maintained at the front desk. Maintain visitors, residents, and vendors sign in log. Log in maintenance requests and work orders. Knowledge of emergency and security procedures. Perform the Initial contact for walk-in and scheduled tours Skilled at establishing an excellent rapport with families. Assist with creating marketing and community documents such as invitations, letters to families and notifications, as well as, managing spreadsheets for events and RSVP lists. Professional Requirements: Adheres to dress code, appearance is neat and clean. Completes annual education requirements. Maintains regulatory requirements. Maintains resident confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes inservices and returns in a timely fashion. Attends annual review and department inservices, as scheduled. Attends monthly staff meetings. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the facility. Regulatory Requirements:Must be 21 years of age or olderMinimum 1 year experience working with geriatric residentsQUALIFICATIONS:Knowledgeable of applicable state regulationsExcellent organizational and communication skills with effective listening skills and ability to speak clearlySafety conscious, able to assess situations and make well thought-out decisions about a plan of actionAble to call 911 and give appropriate informationAbility to establish rapport with others quickly and easilyAmbitious and willing to learn new skills, particularly in the area of sales and marketingMust have the ability to problem solveMust have personal qualities such as; Patience, tact, enthusiasm and positive and helpful attitude for dealing with elderly residents and guests.Ability to communicate individually and in group settingsMust have upper body strength adequate to bend, lift, shift, move, and/or assist in moving articles of more than twenty-five pounds.Must be able to squat, reach, and stretch without distress. Must be able to tolerate extended periods of walking and standing.Must have working knowledge computers and proficiency with Microsoft Word, Outlook, multi-line phone system, copier, scanner, and shredder.Ability to successfully work collaboratively with people at all levelsMust have a flexible scheduleLanguage Skills:Able to communicate effectively in English, both verbally and in writing.Additional languages preferred.Skills:Basic computer knowledge.Physical Demands:For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising resident care.
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Front Desk Agent>
2 weeks ago
New Orleans, United States Omni Hotels Full timeOmni Hotels - JobID: 109521 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable of ongoing discounts, packages and promotions; Interact...
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Concierge
3 weeks ago
New Orleans, United States Common House Full timeAbout Common House Common House is a gathering space that cultivates community through unique programming, thoughtful design, and fine dining. Today, we have Houses in Richmond's Arts District and Chattanooga's Southside, our flagship location on Charlottesville's historic Downtown Mall and coming to New Orleans this summer! As we continue to...
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Front Desk Spa Concierge
3 weeks ago
New York, United States One Spa World Full timeJob DescriptionJob DescriptionThis is a temporary positionSalary $17.00 per hourCompany OverviewBliss is renowned for delivering the world’s best facials, massages, waxing, laser hair-removal, and nail services – highly effective treatments that are able to transform our guests’ appearance and also their overall state of mind. And we’re the only...
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Front Desk Spa Concierge
3 weeks ago
New York, United States One Spa World Full timeJob DescriptionJob DescriptionThis is a temporary positionHourly rate $17.00 per hourCompany Overviewbliss is renowned for delivering the world’s best facials, massages, waxing, laser hair-removal, and nail services – highly effective treatments that are able to transform our guests’ appearance and also their overall state of mind. And we’re the...
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Front Desk Supervisor
2 weeks ago
New Orleans, United States Sonesta International Hotels Corporation Full timeThe Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for Front Desk, Supervisor, Guest Service, Operations, Hotel, Management
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Front Desk Agent for luxury Hotel
1 week ago
New York, United States The Greenwich Hotel Full timeLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests...
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Front Desk Agent for luxury Hotel
4 weeks ago
New York, United States The Greenwich Hotel Full timeJob DescriptionJob DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and...
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Front Desk Lead
6 hours ago
New Orleans, United States Aimbridge Hospitality Full timeJob Summary Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest...
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Concierge/Front Desk
2 weeks ago
New York, United States The Ned Full timeWho We Are…The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.The Property…Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office...
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Concierge/Front Desk
1 week ago
New York, United States The Ned Full timeWho We Are…The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international ‘Ned’ site to open following the launch of The Ned London in 2017.The Property…Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office...
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Front Desk Lead
8 hours ago
New Orleans, United States Aimbridge Hospitality Full timeGuest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing...
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Hotel Front Desk Manager
6 days ago
New York, United States Blue Water Business Consulting Full timeJob DescriptionJob DescriptionMUST HAVE UNION HOTEL EXPERIENCE IN NYC.As Front Desk Manager, you will perform duties assigned to you including those identified below:1. Assign duties and shifts to assigned employees and observe and monitor performances toensure adherence to company policies and operating procedures.2. Cooperate and strategize with other...
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Front Desk Manager
5 days ago
New York, United States Marriott International, Inc Full time**Job Number** 24085752 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible...
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Residential Concierge
1 month ago
New York, United States Kent Building Services LLC Full timeResidential ConciergeKent Services is seeking candidates for a Residential Concierge position to provide Front Desk operations support, controlled access to the property, and safeguarding persons and other assets.Essential Responsibilities: Greet and acknowledge all residents and announce all visitors. Monitors, announces and control access to the...
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Front Desk Manager
3 weeks ago
New York, United States Sonesta International Hotels Corporation Full timeJob Description SummaryAssist in managing all aspects of front office areas, which may include but not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front...
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Front Desk Manager
3 weeks ago
New York, United States Sonesta International Hotels Corporation Full timeJob Description SummaryAssist in managing all aspects of front office areas, which may include but not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. Serve as Front...
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Front Desk Supervisor
23 hours ago
New Orleans, United States TownePlace Metairie Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
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Front Desk Clerk
1 month ago
New York, United States Project Renewal Full timeFront Desk Clerk Permanent - Geffner MBMC, 351 West 42nd St, New York, New York, United States of America Req #994 Friday, April 5, 2024 Title: Front Desk Clerk Program: Geffner House Program Description: Geffner House is a 307-unit supportive SRO that provides permanent housing for individuals diagnosed with serious mental illness, some who...
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Concierge (Overnight)- Memoir New Orleans
25 minutes ago
New Orleans, United States Schulte Companies Full timeDescriptionMemoir Residential is looking for a hospitality-oriented and service-minded Concierge to join our team.ABOUT MEMOIR RESIDENTIALMemoir is a collection of dynamic multifamily residential properties throughout the U.S., combining hospitality and design expertise with flexible leasing options. Memoir Residential creates meaningful places to live...
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Concierge
2 days ago
New Rochelle, United States URBN Playground Full time**Residential Concierge** **Overview** The Residential Concierge is responsible for attending to residents and engaging with them to ensure they have a top-notch experience while living in their building, neighborhood and city. The Concierge is the first point of contact for residents when they enter, and is responsible for building strong relationships...
