Entry Level Tier 1 Help Desk

**TS/SCI Clearance with Polygraph REQUIRED** *** **Help Desk 0 - Service Desk** **10am - 6pm ONLY** Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web SA0 = 0 years of related experience + a BS degree (or 5 additional years) **Equal Employment and...

**TS/SCI Clearance with Polygraph REQUIRED** Help Desk 0 - Service Desk 10am - 6pm ONLY Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database and maintains history records...

Location: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...

Title: Help Desk Specialist **Location**:Annapolis Junction, MD **Company Overview**: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone’s Intelligence Sector provides...

Job DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop...

Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other...

Job DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop...

G243SA1 - Associate Level Tier 2 Help Desk - Cleared Annapolis Junction, Maryland, United States Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend...

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access...

Job DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...

Job DescriptionJob DescriptionBelay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!  Belay Technologies is seeking a Entry or Mid-Level System Administrator (SA) to join our intel team. The SA provides support for implementation, troubleshooting and maintenance of...

Job Description Jovian Concepts, Inc is looking to hire a System Administrator Level 1 for a great opportunity on our Prime Program in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. ...

Job DescriptionJob DescriptionDescription: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...

The Tier 1 Help Desk shall have the following responsibilities: • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software • May coach and provide guidance to less-experienced professionals • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions • Provides...

The Tier 1 Help Desk shall have the following responsibilities: •Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software •May coach and provide guidance to less-experienced professionals •Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions •Provides...

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and other remote access...

+ Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote...

Job DescriptionJob DescriptionProvides technical support and troubleshooting to network, desktop, and/or systems hardware and softwareMay coach and provide guidance to less-experienced professionalsApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsProvides remote support access through desktop mirroring and...

Description: Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are celebrated, your...

Job DescriptionJob DescriptionDescription:You will be supporting CNO's Emerging Open Source Activities (EOSA) branch in their mission to integrate publicly available information (PAI) and open source technologies into CNO. Fifty percent or more of your time will be providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis,...