Assistant Service Manager

3 weeks ago


Milwaukee, United States Honda City Full time

**Benefits**

* Competitive Compensation Plans

* Medical

* Dental

* Vision

* 401K

* Paid Training

* Paid Vacation

* Company Holidays

* Saturday Lunches

* Employee Discounts on Products and Services

* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

* Ensure the daily inventory of technicians' time is consistently sold to service customers.

* Distribute work between technicians efficiently.

* Answer technical questions about vehicle problems, warranties, services, and repairs.

* Maintain Customer Happiness scores at or above company standards.

* Assist in diagnosing vehicle problems; order parts and tools as necessary.

* Oversee administration of warranty claims as well as training and supervising of service department.

* Set schedules and assigns tasks to service department employees.

* Reinforces company policies and adheres to company standards.

* Encourages compliance with applicable laws and regulations.

* Maintain good working relationship with factory(s) and foster positive employee relations.

* Collaborate with upper management to make service department hiring and discipline decisions.

* Organized and friendly personality

* Demonstrated ability to manage others

* Time management skills

* Fantastic communication skills with your customers

* Professional, well-groomed personal appearance

* Consistent record of service and sales success

* Strong record of positive customer satisfaction results

* Team oriented and self-motivated

* Able to work with little supervision

* Clean driving record and valid drivers license

**Apply for Assistant Service Manager**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 1/28/2022



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