Service Center Receptionist
7 days ago
Position Information
RHS Job Title
Service Center Receptionist
Job Description
Location: Brody Neighborhood and West Circle
Starting Pay: $12/hour
As a Service Center Receptionist, you will perform routine clerical support while providing customer service to all residence hall students and customers, both in person and over the phone. You will also be responsible for maintaining the reception area and processing mail and packages. You will be considered the face of the residence halls while interacting with a wide range of students and customers.
You will learn "real world" work skills like time management, professional excellence, balancing of priorities, interpersonal communication, and working as a part of a diverse team. You will also gain a deep understanding of how an operation functions and how to build relationships while demonstrating outstanding customer service.
Typical Duties May Include:
•Provide routine clerical support within a residence hall reception area
•Answer phones, process mail and packages, assist in maintaining records and accounts
•Greet visitors, students and clients while checking identification
•Report and respond to incidents within the residence halls.
Transferrable Skills
- Effective communication
- Exceptional customer service
- Confidentiality
- Trust and credibility
- Manage and develop internal relationships
- Problem solving
- Analytical skills
- Support/respect DEI standards
Enrolled as a student at Michigan State University (during academic year)
•Demonstrated commitment to outstanding customer service
•Motivated self-starter and able to complete tasks in a timely manner with minimal supervision
•Good communication skills (written and verbal)
•Positive and respectful, especially when working with a diverse population
•Must be able to work in addition to day time, one night time & one weekend shifts.
Preferred Qualifications
- Available for shifts if needed during semester breaks
- Prefer candidates to work for one full year in Brody or West Circle Neighborhood
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Physical Demands
- Must be able to move 5 - 25 pounds.
- Must be able to sit or stand for long periods of time.
Work Hours
Summer Hours-will vary-
Regular Semester hours Sunday Through Saturdays 7am-7pm
Work Location
Brody Service Centers (Loc)
Posting Detail Information
Posting Number
20154580P
Open Date
08/28/2024
Close Date
09/09/2024
Open Until Filled
No
Special Instructions for Applicant
Applicant Availability Form
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