Territory Manager
4 weeks ago
Summary
Directs and performs all activities related to the recruitment of Dental care providers, Dental Service Organizations, and dental groups into the Connection Dental Network. Applies a complete knowledge of all the organization’s products, services, and policies to negotiate and manage contracts and financial reimbursement rates with Dental Providers. Utilizes critical thinking skills to perform thorough analysis and development of recruitment and retention efforts. Makes recommendations to the Network Management team to coordinate, develop, monitor, and manage dental provider recruitments, negotiations, training, and other special projects with minimal supervision by the Manager, Dental Network. Acts as a mentor for associate-level Territory/Regional Managers in a one-on-one setting.
Duties
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Must be self-motivated, able to work remotely, independently and accept responsibility to achieve goals and effectively manage a territory of business.
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Works with some guidance from network leadership to recruit individual and group providers to participate in the Connection Dental Network, managing key aspects of the Recruitment process including fee schedule negotiations, and the impact to GEHA access to care and savings standards.
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Identifies, researches, and recruits Essential Community Providers to comply with Federal guidelines to meet access to care requirements set forth by the Affordable Care Act. Reports monthly progress of recruitment efforts in assigned territory.
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Utilize the Salesforce CRM to identify, track, report, and update all recruitment efforts. Identifies and reports on forecasting of territories using the Salesforce Reporting function. Optimizes Salesforce environment to maximize success of recruitment efforts.
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Conducts recruitment efforts on potential dental providers through site visits, telephone solicitation, and mailing of solicitation packages through targeted campaigns to recruit and grow the dental network.
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Facilitate retention of existing providers by negotiation of fee schedule reimbursement rates. Completes analysis of demographic information, current market condition, and savings to present alternative provider reimbursement options.
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Produces and tracks daily, weekly, and monthly reports on recruitment efforts.
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Provides information and prepares reports for purposes of forecasting recruitment and negotiations. Provides suggestions to improve recruitment efforts.
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Serves as a liaison between GEHA, Client Relations, dental providers, and operational areas.
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Makes presentations to dental offices and Dental Service Organizations (DSOs), both participating and non-participating dentists.
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Provides creative input on marketing ideas and strategy for Connection Dental Network.
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Identifies and reports to leadership team on market challenges in the recruitment of additional providers and assists in creation of processes to overcome those challenges.
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May work assigned ad hoc projects as needed.
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