Business System Analyst

The Business System Analyst role is a specialist in complex technical, business matters, and industry best practices. The Business System Analyst uses skills in troubleshooting and problem-solving to address organizational challenges and opportunities.

Duties include consulting with users to identify current operating policies, procedures, and common-use scenarios to support system requirements, solution functionality, and implementation. Producing documentation to describe system configuration, workflows, logic, third-party system relationships, and change management methodologies.

Responsibilities Include
Analyze current business processes and make recommendations for improvement.
Work with stakeholders to understand business and technical requirements, using a variety of data analysis and organization tools.
Engage with stakeholders and team members to address the changing needs of the business.
Solid system use-case understanding and testing skills for use in troubleshooting, upgrading, and implementing new systems or features within web and mobile applications.
Oversee implementation of projects from inception to completion.
Document and participate in epic and feature project design discussions to ensure these meet organizational, operational, and compliance needs.
Conduct training and operational procedure reviews to increase productivity and functionality.
Manage and communicate system changes.
Create and present reports to team members and stakeholders to support recommendations.

Requirements Include
Strong attention to detail and understanding of project specifications.
Critical thinking with sharp problem-solving, analytical, and innovation skills.
Strong knowledge of company operations, policies, and procedures.
Effective communication skills and ability to translate complex ideas into simple language for non-technicians.
Excellent organizational skills with the ability to break projects down into time-manageable sections to deliver features to clients.
Self-motivated with the ability to work independently as well as with a group.
Keen leadership including the ability to assume a team lead role for the workgroup as project requirements dictate.
Able to drive projects from inception to completion, resolve problems, build consensus, and utilize company leaders to clear obstacles.
Project management using tools to track and report on project progress, costs, and milestones.

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