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Receptionist

1 month ago

San Diego, United States Girl Scouts San Diego Full time
Job Description
Girl Scouts San Diego is looking for a customer-service focused Receptionist to join our team at our Balboa administrative office. As part of the largest girl-serving non-profit in the country, Girl Scouts San Diego (GSSD) builds girls of courage, confidence, and character, who make the world a better place. In this role, you will be the first point of contact for callers and visitors and also provide general administrative office support.

Essential Duties and Responsibilities:
  • Answer, monitor, screen, and route incoming/outgoing calls using a multiple phone line system.
  • Greet and assist all guests including, but not limited to members, volunteers, and customers.
  • Identify, research and resolve customer inquiries utilizing various systems, including Salesforce, Doubleknot, and others.
  • Provide administrative support including preparing letters, labels and other documents, preparing mailings and packets, receiving and distributing mail, maintaining and distributing files, and other related duties.
  • Facilitate check in/out of keys, equipment or supplies.
  • Perform other duties as assigned.
Experience and Skills
  • High school diploma required
  • At least 1 year of receptionist or administrative experience
  • Bilingual in Spanish is preferred, but not required
  • Ability to communicate and interact effectively and professionally with visitors, callers and staff at all levels.
  • Excellent organizational and time management skills, with a high attention to detail, and strong focus on customer service.
  • Working knowledge of MS Office, including Word, Excel and Outlook.
  • Ability to work well with minimal direct supervision.
  • Must be reliable and regular and punctual in attendance.
  • Valid drivers' license, proof of insurance, and access to reliable transportation.
  • Must have belief in the mission and values of Girl Scouting; be willing to subscribe to the principles expressed in the Promise and Law, and aware of the needs of girls in our pluralistic society.

A full job description will be presented at the time of hire.

Girl Scouts San Diego is an equal opportunity employer and invites applications from all qualified candidates.

The pay range for this position is $17.00 - $18.50, DOE.

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