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Health Unit Coordinator

3 months ago


Wyoming, United States Fairview Health Services Full time

Overview M Health Fairview is looking for a Health Unit Coordinator (HUC) in the Emergency Department at our Fairview Lakes Hospital in Wyoming, MN. We are approved for a Casual position with an as needed weekend rotation. Hiring Process You may be asked to complete a video interview for us. This is a phenomenal way to showcase who you are and why you want to work for us, plus we have the ability to share it with the leaders directly Responsibilities/Job Description The Health Unit Coordinator is responsible for the clerical activities on the unit assigned. These include but are not limited to the following: * Answering phones * Maintenance and regular use of unit communication systems * Coordination of communication between unit based staff, physicians, and other departments * Answering patient call lights to assist with basic needs and to assist in providing a good experience for our patients * Maintenance of the patients' medical records / transcription of medical orders Qualifications Required Qualifications * 1 year administrative or customer service experience * Strong computer skills Preferred Qualifications * 2+ years administrative or customer service experience * Previous health, pharmacy or hospitality industry experience * Completion of HUC training program or demonstrated HUC experience of 1-2 years, if HUC Vo-Tech has not been completed * Understanding of medical terminology Desired Skills * Excellent communication skills (verbal, telephone, and written) * Experience and knowledge of the electronic medical record EPIC system * Ability to focus and work in an environment of frequent interruptions * Strong organizational skills We believe those that exceed in this role also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A proven understanding of Dignity, Integrity, Service, Kindness and Innovation