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Behavioral Health Technician Supervisor

3 months ago

Wyoming, United States NORTHSTAR BEHAVIORAL HEALTH NETWORK LLC Full time
Job DescriptionJob DescriptionDescription:
  • Responsible to maintain coverage for all open shifts
  • Weekly 1:1 meetings with Development Director
  • Review time cards and approve time bi-weekly (Monday)
  • Attend weekly meetings with all other supervisors and Development Director
  • Conduct monthly Behavioral Health Technician meetings as a group, along with the Development Director
  • Promote consistency at all times
  • Follow the on-call procedure for site
  • Audit all daily checklists
  • Audit kitchen for Department of Health standards
  • Taking ownership when problem solving
  • Follow chain of command
  • Notify the Development Director when any corrective action is needed within 24 hours of incident
  • All corrective action needed to be completed and presented within 72 hours of incident
  • Ensure Development Director is involved in all Disciplinary Action meetings
  • Complete monthly rounding and keep on file
  • Have on-call phone once per month
  • Email Development Director maintenance requests within 24 hours if non-emergency
  • Check kitchen every morning for cleanliness
  • Conduct/coordinate fire drills once per month
  • Follow up daily to ensure that the client UA’s are completed
  • Show recognition on a weekly basis through email and include the Development Director
  • Send weekly emails to the Development Director about hiring needs
  • Train and develop new hires
  • Maintain an up-to-date knowledge of program philosophy and policies and procedures, Rule 45G requirements, house operations, including client rights and confidentiality
  • Complete and assist counselor with intake/admission procedures, orientation of new clients and coworkers
  • Encourage clients to achieve their goals by functioning as a positive role model
  • Participate in client recreational activities with a positive attitude
  • Serve as a resource for clients through knowledge of services and opportunities in the community
  • Administer client medications and document accordingly
  • Documentation of client information in the communication’s log and completion of other forms
  • Clearly understand the program mission and how this work integrates with and advances the goals of the program
  • Use sound decision making skills, exhibiting good judgment and realistic understanding of issues
  • Objectively document client-related topics in client files and communication logs
  • Be diplomatic and exhibit sensitivity toward other staff and client’s feelings, needs, values and opinions
  • Have a willingness to seek assistance in making decisions
  • Continuously seek out to improve by suggesting solution to operational struggles through soliciting input form co-workers including treatment director
  • Respond constructively to feedback with an open mind
  • Interact, communicate and collaborate with team members to support the mission of NBH
  • Demonstrate behavior that shows employee is striving to maintain a positive environment by role modeling appropriate language and using respectful social skills
  • Participate in staff meetings
  • Maintain current knowledge of facility/house and client activities
  • Plan work tasks to coincide with programming requirements
  • Set priorities in monitoring clients, completing rounds, documentation of pertinent information and completion of other assignments
  • Available, in a friendly, respectful, dignified manner to clients for questions and other assistance
  • Handle multiple tasks simultaneously
  • Is highly dependable and can be counted on to work independently, having the ability to work with little direction


Requirements:
  • High school diploma or GED
  • Successfully complete a background study
  • Must know and understand the implications of 245G, sections 245A.65, 626.557, and 626.5572, and Chapter 260E.
  • Must understand and follow NBH's Drug and Alcohol Policy
  • Must be eighteen years old
  • CPR and First Aid certified or willing to participate in courses provided by NBH
  • Must have a valid Minnesota driver’s license and acceptable driving record
  • Proficient working knowledge of Microsoft Office and internet research
  • Physical ability to perform the responsibilities of the position which include, bending, stopping, sitting, walking and lifting at least 30 pounds