Client Services Representative II
3 weeks ago
Client Services Representative II - Bilingual Spanish Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Required Qualifications: Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections Comfortable receiving ongoing performance feedback and coaching Ability to learn and adapt to new information and technology platforms Minimum of an intermediate level of proficiency with computers and current technology Has 1+ years of customer/client service experience, including experience handling difficult client situations Bilingual Spanish Desired Qualifications: 1+ years of experience in the banking/financial industry 1+ years of experience working in a client service capacity Skills: Attention to Detail Customer Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking Client Experience Branding Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 #J-18808-Ljbffr
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Sales Service Representative II
1 day ago
Phoenix, Arizona, United States Aramark Uniform Services Full timeJob SummaryAramark Uniform Services is seeking a highly motivated and customer-focused Sales Service Representative II to join our team. As a Sales Service Representative II, you will be responsible for building strong relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and...
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Sales Service Representative II
1 day ago
Phoenix, Arizona, United States Aramark Uniform Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Service Representative II to join our team at Aramark Uniform Services. As a Sales Service Representative II, you will be responsible for building strong relationships with customers, identifying new business opportunities, and providing exceptional customer service.Key...
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Client Relations Representative II
4 days ago
Phoenix, Arizona, United States Continental Lab Products Full timeCustomer Service Representative IIJob Category: Customer Experience Requisition Number: CUSTO005272Job OverviewJoin Continental Lab Products, a prominent player in the healthcare sector focusing on dental solutions. We provide a comprehensive range of specialized products, services, and technologies tailored to meet diverse dental restoration requirements....
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Client Services Representative
3 weeks ago
Phoenix, United States National Veterinary Associates Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their Client Service, Representative, Customer Service, Retail, Hospital
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Client Services Representative
5 months ago
Phoenix, United States Paylocity Full timeAs a Client Services Representative you represent the main point of contact for the clients. You communicate with clients daily to provide training support issue resolution and troubleshooting related to payroll human capital management time and attendance and employee engagement tools. From training to your first call and beyond you will be given...
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Client Services Representative
5 months ago
Phoenix, Arizona, United States Paylocity Full timeAs a Client Services Representative you represent the main point of contact for the clients. You communicate with clients daily to provide training support issue resolution and troubleshooting related to payroll human capital management time and attendance and employee engagement tools. From training to your first call and beyond you will be given the tools...
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Client Services Representative II
3 weeks ago
Phoenix, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Spanish, Bilingual, Representative, Financial, Solutions Advisor, Banking, Education
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Client Services Representative II
1 month ago
Phoenix, Arizona, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
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Client Service Representative
6 days ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...
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Client Service Representative
5 days ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Service Representative to join our team at Jewish Family & Children's Service. As a Client Service Representative, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, coordinating services, and maintaining accurate...
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Financial Services Representative
1 day ago
Phoenix, Arizona, United States The Bank of America Corporation Full timeAbout UsThe Bank of America Corporation is a leading financial institution dedicated to helping individuals and businesses achieve their financial goals. Our mission is to provide innovative financial solutions, exceptional customer service, and a commitment to responsible growth.Job SummaryWe are seeking a highly motivated and customer-focused Client...
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Client Service Representative
3 weeks ago
Phoenix, United States Labcorp Full timeLabCorp is seeking a Client Services Representative to join our Contact Center team for Phoenix, AZ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Client Services Representative will provide product education and handle a...
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Customer Service Representative II
2 months ago
Phoenix, United States Continental Lab Products Full time** Customer Service Representative II** **Job Category****:** Customer Experience **Requisition Number****:** CUSTO005272 Showing 1 location **Job Details** **Description** Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any...
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Client Services Representative II
3 days ago
Phoenix, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Banking, Representative, Retail, 1st Shift, Financial
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Client Services Representative II
3 days ago
Phoenix, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Banking, Representative, Retail, 2nd Shift, Financial
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Customer Service Representative II
5 days ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timePosition Overview: The Corporation Division is responsible for the authorization of corporate names and the provision of corporate or limited liability company status to entities established under Arizona state law. This division also grants permission for foreign corporations and limited liability companies to conduct business within the state, oversees the...
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Client Services Representative
1 week ago
Phoenix, Arizona, United States Phoenix Police Department Full timePOSITION OVERVIEW The Phoenix Police Department is dedicated to enhancing the safety and well-being of our community through a variety of essential services. We are currently seeking a Customer Service Clerk to join our team. This role is pivotal in assisting the public and various stakeholders by managing inquiries via phone and in-person, providing...
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Customer Service Representative
4 days ago
Phoenix, United States Calculated Hire Full timeCustomer Service Representative II Hybrid (1 Week in Office/1 Week Remote) - Phoenix, AZ 85027 6-month Contract (W2) with Potential for Full-Time Conversion, Weekly Pay (40 hours/week) Pay Rate: $19/hr. Desired Start Date: 9/16/2024 Calculated Hire is in search of a Customer Service Representative II for our Fortune 100 Financial Services company. You will...
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Client Representative
3 months ago
Phoenix, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
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Customer Service Representative
7 days ago
Phoenix, United States Calculated Hire Full timeCustomer Service Representative IIHybrid (1 Week in Office/1 Week Remote) - Phoenix, AZ 850276-month Contract (W2) with Potential for Full-Time Conversion, Weekly Pay (40 hours/week)Pay Rate: $19/hr.Desired Start Date: 9/16/2024Calculated Hire is in search of a Customer Service Representative II for our Fortune 100 Financial Services company. You will be...