Strategic Account Manager

4 weeks ago

Pleasanton, United States CareerBuilder Full time

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Strategic Account Manager to join our amazing culture. In this role, you will develop, maintain and profitably grow business and customer satisfaction in designated accounts. As a Strategic Account Manager, you are a part of a dynamic sales team that allows you to grow as Convergint grows. You will be focused on specific named accounts and/or verticals.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional sales executive.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Objective: As a Strategic Account Manager your role is to develop, maintain and profitably grow business while maximizing customer satisfaction. You will be the primary point of contact for designated account(s) in a specific vertical focused on understanding their unique needs and aligning our services and solutions to those needs driving revenue growth, customer loyalty and new business opportunities.

What youll do with Our Support and Your Experience

Convergint's greatest strength is our people Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

Strategic Account Development: Develop and execute account plans for designated strategic accounts to drive revenue and achieve sales target. Understand needs, challenges, and requirements. Identify opportunities for upselling, cross-selling and expanding services offered.
Relationship Management: Build relationships with existing customers and prospects within named account(s) to cultivate and identify new opportunities. Build and maintain strong relationships with executives, decision makers and influencers. Regularly engage to understand evolving needs, address concerns, and ensure satisfaction.
Account Planning: Develop and implement strategic account plans to achieve long term objectives. Collaborate with premier partners in specified vertical market(s). Collaborate with internal teams to align strategy, resolve issues, and drive value.
Contract Negotiation and Renewals. Collaborate with customers and internally to negotiate terms and pricing aimed at value for all parties.
Develop business opportunities, conduct needs assessment (customer site walks) and write proposals for system installation and service opportunities.
Develop market awareness through networking, presentations, event attendance and industry associations.
Partner with operations personnel to execute growth, development, sales, and marketing of all solutions. Work together to ensure we meet our customers expectations.

What Youll Need

Proven experience in strategic account management, business development or B2B sales at the enterprise level.
Strong track record of successfully managing and growing strategic accounts.
Excellent relationships development skills at all levels of organizations, both internally and externally.
Strong affinity for problem solving.
Desire to learn, understand, and apply solutions to customer challenges.
Ability to build customer confidence and cultivate business relationships.
Proactively source sales & service opportunities.
Ability to adapt to business changes with the ability to influence others.
Basic skills in Microsoft Office.
Strong presentation and communication skills.

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan
Corporate Social Responsibility Day
And much more

Requirements

Education: College degree, trade school or equivalent experience

Minimum Experience: 1-3 years sales or equivalent

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant
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