Guest Room Specialist

2 months ago


Canton, Massachusetts, United States Buffalo Lodging Associates Full time

Position Overview:

Buffalo Lodging Associates is currently seeking dedicated Room Attendants to ensure the highest standards of cleanliness in our guest accommodations.

Key Responsibilities:

• Maintain cleanliness of assigned guest rooms and suites, ensuring exceptional quality and service. This includes:
- Vacuuming and cleaning floors
- Changing linens and making beds
- Thoroughly cleaning bathrooms

• Report any discrepancies or maintenance issues to the supervisor promptly.

• Deliver outstanding customer service by addressing guest requests in a timely manner.

• Be available to work various shifts, including weekends and holidays as needed.

About Buffalo Lodging Associates:

Founded in 1996, Buffalo Lodging Associates is a premier hotel management company based in Canton, MA. With a portfolio of 50 hotels, we have partnered with leading brands such as Marriott International, Hilton Worldwide, and InterContinental Hotels Group. Our team is passionate about providing a top-tier hospitality experience and operational excellence.

Qualifications:

• Previous experience in a hospitality environment is preferred, but we welcome candidates who are eager to learn.
• Strong customer service skills are essential.
• Ability to work independently or collaboratively as part of a team.
• Must be able to stand for extended periods and manage a cart weighing up to 100 lbs, with the ability to lift and carry up to 25 lbs.
• A friendly and engaging personality is a must.

What We Offer:

At Buffalo Lodging, we prioritize the well-being and satisfaction of our associates. We provide a comprehensive benefits package that includes:

  • Weekly pay (every Friday)
  • Medical, Dental & Vision Insurance
  • Competitive 401(k) Retirement Savings Plan with Employer Match
  • Paid Vacation and Sick Leave
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company-Paid Life Insurance
  • Company-Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts for associates and their families
  • Monthly Employee Appreciation Events
  • Opportunities for Learning and Development
  • Employee Referral Program
Buffalo Lodging Associates is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind.
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