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Receptionist

2 months ago

Fort Worth, United States US Conec Ltd Full time
SUMMARY OF POSITION:

As the first point of contact for visitors and clients, the receptionist is responsible for providing exceptional customer service and administrative support. Responsible for greeting visitors, maintaining visitor logs, sending, and receiving mail and package, handling inquiries, route calls, and performing various clerical tasks to ensure the smooth functioning of the office.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned):

•Greets visitors and directs them to the appropriate person or department.

•Answers, screens, and forwards incoming phone calls.

•Ensures the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).

•Provides basic and accurate information in-person and via phone/email.

•Receives, sorts, and distributes daily mail/deliveries.

•Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

•Performs other clerical receptionist duties such as filing, photocopying, and faxing.

•Maintains a clean and organized office environment.

•Schedules and coordinates meetings and appointments as needed.

•Prepares and distributes emails, and other documents per request.

•Assists in data entry tasks and ensure accuracy and completeness of records.

•Relays messages, inquiries, and requests promptly and accurately.

•Handles correspondence, including emails, letters, and phone calls, with professionalism and discretion.

•Assists in coordinating office events, meetings, and special projects.

•Provides additional support as needed to various departments and team members.

•Undertakes special projects and assignments as assigned by management.

•Adapts to changing priorities and take on new responsibilities as the business demands.

•Assists facilities with daily stocking of kitchen items.

Requirements

EDUCATION AND SKILL REQUIREMENTS:

•High school diploma: additional certification in office management is a plus.

•Proven work experience as a receptionist or similar role preferred.

•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

•Hands-on experience with office equipment (e.g., fax machines and printers).

•Solid written and verbal communication skills.

•Ability to be resourceful and proactive when issues arise.

•Excellent organizational skills.

•Multitasking and time-management skills, with the ability to prioritize tasks.

•Strong interpersonal skills and adaptability

•Discretion and confidentiality when handling sensitive information.

•Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit to operate a computer. The employee is occasionally required to walk; reach with hands and arms.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is normal