Operations Support Specialist

2 months ago

Beachwood, United States Austin Powder Full time
Operations Support Specialist

Austin Powder is seeking an energetic, detailed oriented individual who is passionate about regulatory compliance, enjoys working with and guiding others. This role requires a dynamic and results-driven individual who is self-motivated, has a proven track record of success preferably in the mining, quarrying, earth moving or construction industry who has strong communication skills, an understanding of federal regulations or the ability to learn federal regulations, Microsoft systems and is collaborative in nature. This position works closely with our field locations using our inventory system Linus. In this key role every decision that is made is critical to maintain record regulatory compliance and internal policies and procedures. The Operations Support Specialist provides an extensive range of expertise and support throughout the organization to include training and analyzing biweekly and annual reporting. The Operations Support Specialist reports to the Property & Licensing Manager. THIS ROLE IS NOT AN IT SUPPORT DESK ROLE.
KEY RESPONSIBILITIES AND DUTIES
  • Provide technical assistance for our ERP system Linus to field employees and customers via phone, chat and email to ensure regulatory compliance for record keeping and trouble shoot system issues.
  • Ability to read, understand and apply Federal Regulatory Code as it applies to the movement and storage of explosive materials to include ATF, DOT, MSHA and others as conditions apply.
  • Ensure that Federal Compliance is maintained with the movement and storage of explosive materials by reviewing computerized reports and field input.
  • Understand inventory concepts and various methods to find and resolve inventory discrepancies to include reviewing inventory movement and paperwork using remote technology.
  • Develop and maintain a high level of proficiency with essential computer applications such as Microsoft office suite, Linus inventory system or other company technology platforms to maintain a high level of knowledge and competence with related compliance requirements.
  • Maintain a safe and healthy work environment by assuring regulatory compliance as well as compliance to all company policies and procedures.
  • Utilize telephone support and screen-share technology to assist employees with essential computer application questions/problems through instruction, problem-solving and collaboration with IT personnel or other subject matter experts. These observations can be used to enhance the Linus software for future developments.
  • Work with other departments on the Linus system enhancement projects to include system design on writing/following test scripts.
  • Coordinate with multiple departments within the company to resolve issues including, accounting, credit, tax, IT, blast services, LMS, HR and LLC management.
  • Develop a thorough understanding of the field operations daily process flows to assist them with problem solving regulatory compliance issues. To include: all cross regulatory agency
  • requirements for the handling and storage of product, paperwork, transport of product, inventory tracking, properly billing and in-depth reconciliation of inventory.
  • Ability to learn and understand the federal variances the company holds and how they apply to each area of the business.
  • Provide training and assistance with new-user essential computer application training, administrative process assistance and compliance documentation review and assistance, and will instruct other employee training programs via one-on-one on-site training/coaching, classroom training or webinar, as needed.
  • Writes reports, correspondence, newsletters, bulletins, and records associated with the Operations Department.
  • Responsible to report on various weekly and annual reports.
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

EDUCATION AND EXPERIENCE
  • Bachelors' or Associates degree. Experience in lieu of education may be considered.
  • Experience in Federal Regulatory preferred, not required.
  • Strong skills in Microsoft Office Suite.
  • Understanding of inventory management.
  • Experience in technical writing and writing/executing test scripts desirable.
  • Experience in designing and testing software enhancements.
SKILLS, KNOWLEDGE AND ABILITIES

Product Knowledge
  • Demonstrates significant knowledge of company products and equipment used in blasting applications or possess the willingness to learn.
Critical Thinking
  • Thinks clearly and systematically while observing, analyzing, interpreting, evaluating, explaining, problem solving and making decisions.
Collaborative
  • Reputation of integrity and building trusted relationships.
  • Presents information both clearly and concisely and regularly confirms correct interpretation by others of information provided.
Organization of Work
  • Demonstrates the ability to handle several projects simultaneously.
  • Must be a self-starter.
  • Continually seek ways to improve performance via development of professional skills and personal growth.
Communication Skills
  • Strong writing skills to develop clear, concise documents and reports.
  • Solid presentation skills to deliver effective and engaging interactions with internal and external participants in both the classroom setting and virtual environment.
  • Ability to train internal and external stakeholders.
Innovation
  • Ability to identify new ideas and transform them into new/improved services that benefit the company.
  • Ability to be perceptive to recognize trends in our industry and identify strategies to move innovation forward.

Austin Powder is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Austin Powder also participates in E-Verify.

AUSTIN POWDER's Mission

To improve the world we live in through the safe and responsible use of explosives.

AUSTIN POWDER's Vision

We will be the global leader of explosive products, services and technologies as defined by our Customers, our Family and our Communities.

AUSTIN POWDER's Values

Safety is our 1st priority; We are customer focused; we leverage the Power of the Family; We treat everyone with respect.
This is an exciting opportunity for a proven leader to celebrate the company's rich history beginning in 1833. This is a unique opportunity to drive future success through continued transformation of key manufacturing processes and lead the sites to best in class performance levels and culture.

Austin Powder is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Austin Powder also participates in E-Verify.

  • Operations Support Expert

    1 week ago

    Beachwood, Ohio, United States Austin Powder Full time

    Job SummaryAustin Powder is seeking a highly skilled Operations Support Specialist to join our team. This role requires a dynamic individual with a strong understanding of regulatory compliance, inventory management, and technical writing skills. The ideal candidate will be able to provide expert support to field employees and customers, ensuring compliance...

  • Accounting Support Specialist

    2 weeks ago

    Beachwood, Ohio, United States Paladin Consulting Full time

    Job Title: Accounting Support SpecialistCompany Overview:Paladin Consulting is a dynamic organization that requires an experienced Accounting Support Specialist to support our financial operations.Salary:$55,000 - $75,000 per annum, based on qualifications.Job Description:The Accounting Support Specialist will be responsible for preparing weekly packets for...

  • Clinical Support Specialist

    4 weeks ago

    Beachwood, Ohio, United States The Cleveland Clinic Full time

    About Cleveland Clinic">Cleveland Clinic, a renowned leader in healthcare, invites applications for the position of Patient Service Specialist. In this role, you will form part of a forward-thinking team dedicated to advancing medical research and delivering world-class patient care.">Job Overview">This specialist will support patients at all stages of their...

  • Nurse Dialysis Contract Specialist

    4 weeks ago

    Beachwood, Ohio, United States Healthcare Support Full time

    Healthcare Support is a leading healthcare employment partner, providing top-notch recruiting services to numerous organizations across the nation. We are dedicated to placing highly skilled professionals with the best companies in the industry.As a Nurse Dialysis Contract Specialist, you will play a crucial role in our mission by providing exceptional care...

  • Enterprise Application Support Specialist

    5 days ago

    Beachwood, Ohio, United States University Hospitals Health System Full time

    Job Title: Enterprise Application Support SpecialistJob Summary: University Hospitals Health System is seeking an experienced Enterprise Application Support Specialist to join our IT team. This role will focus on providing technical guidance and support for our clinical and billing applications.Key Responsibilities: • Work independently to coordinate and...

  • Registered Nurse Dialysis Specialist Opportunity in Beachwood, Ohio

    3 weeks ago

    Beachwood, Ohio, United States HealthCare Support Full time

    About the RoleWe are seeking a highly skilled Registered Nurse to join our team as a Dialysis Specialist. The ideal candidate will have experience working with patients requiring dialysis care and possess excellent communication and interpersonal skills.Key ResponsibilitiesProvide high-quality patient care and support to individuals requiring dialysis...

  • Contractor Support Specialist

    2 days ago

    Beachwood, United States Tremco Construction Products Group, Inc. Full time

    Job DescriptionBUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI...

  • Technical IT Support Specialist

    1 week ago

    Beachwood, Ohio, United States Encore Strategic Full time

    Job Title: Technical IT Support SpecialistWe are seeking a skilled Technical IT Support Specialist to join our team at Encore Strategic. As an L1 IT Technician, you will be responsible for troubleshooting and resolving technical issues for our clients.Key Responsibilities:Provide technical support via email, phone, and on-site visits to 100+ SMB'sMaintain...

  • Community Support Specialist

    1 week ago

    Beachwood, Ohio, United States Community Family Support Services Full time

    Job OverviewAt Community Family Support Services, we are committed to providing high-quality community psychiatric support treatment services to residents. Our team is dedicated to helping individuals develop the skills and confidence they need to thrive in their communities.Key Responsibilities:Assess clients' strengths, abilities, needs, and preferences to...

  • Behavioral Health Specialist

    4 weeks ago

    Beachwood, United States Community Family Support Services Part time

    Job DescriptionJob DescriptionThe Behavioral Health Specialist is a professional worker who provides community psychiatric support treatment services to the residents. These consist of services focused on treatment and support issues as managing basic needs, development of daily living skills, assistance in accessing natural support systems, overcoming...

  • Insurance Support Specialist

    4 days ago

    Beachwood, Ohio, United States PeopleShare Full time

    Seeking an Insurance Support Specialist to join our team in Beachwood, OH. This is a great opportunity for someone looking to start or advance their career in claims administration.The ideal candidate will have 1-3 years of experience in data entry or claims and possess strong knowledge of Microsoft Office and typing skills. Bilingual abilities are a plus,...

  • Administrative Support Specialist

    4 days ago

    Beachwood, Ohio, United States Tremco Incorporated Full time

    Job Summary:We are seeking an Administrative Support Specialist to join our team at Tremco Incorporated. In this role, you will be responsible for ensuring the company's licenses are up-to-date and compliant with federal, state, and local regulations.The successful candidate will have excellent organizational skills, attention to detail, and the ability to...

  • Caring Support Specialist

    3 weeks ago

    Beachwood, Ohio, United States SAW, Inc. Full time

    OverviewS.A.W. Inc. is a dynamic organization dedicated to empowering individuals with developmental disabilities.We are seeking a compassionate and experienced Caring Support Specialist to join our team in a classroom setting.ResponsibilitiesProvide personalized support and training to help individuals increase independence and achieve their life...

  • Medical Support Specialist

    1 week ago

    Beachwood, Ohio, United States psg Full time

    Job Summary We are seeking a dedicated and compassionate Medical Support Specialist to join our team at PSG. As a key member of our healthcare staff, you will be responsible for providing high-quality patient care services under the supervision of a Registered Nurse. Responsibilities • Perform various patient care activities as delegated by the RN,...

  • Operations Support Professional

    2 weeks ago

    Beachwood, Ohio, United States Austin Powder Full time

    Job DescriptionAustin Powder is seeking an experienced Operations Support Professional to provide technical assistance and support to field employees and customers. The successful candidate will have strong communication skills, knowledge of federal regulations, and experience with Microsoft Office Suite and Linus inventory system.Key ResponsibilitiesProvide...

  • Travel Dialysis RN

    1 month ago

    Beachwood, United States HealthCare Support Full time

    HealthCare Support is actively seeking a Travel Dialysis RN - Chronic to fill an opening in Beachwood, OH for an 8-week assignment. Benefits of this Travel Dialysis RN - Chronic with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and...

  • Technical Support Specialist

    4 weeks ago

    Beachwood, Ohio, United States TEKsystems Full time

    Job SummaryWe are seeking Technical Support Specialists to join our team in a 12-week project supporting the launch of training labs. As a key member of our team, you will provide on-site technical support to practitioners undergoing Epic training.About the ProjectThe project aims to support the training of 30,000 practitioners across 26 dedicated training...

  • Business Systems Specialist

    3 weeks ago

    Beachwood, Ohio, United States Tremco Full time

    Tremco Business Operations SpecialistTremco is seeking a skilled Business Operations Specialist to join our team. The ideal candidate will have experience in IT project management, SAP application systems, and business operations.Key Responsibilities:Provide total support to users of SAP application systems and ancillary software tools.Implement new SAP...

  • Banking Relationship Specialist

    2 days ago

    Beachwood, Ohio, United States ERIEBANK Full time

    About the OpportunityWe are seeking a Banking Relationship Specialist to join our team at ERIEBANK. As a Banking Relationship Specialist, you will be responsible for developing banking relationships within the target market, crafting measurable goals and action plans, and maintaining operational standards.Your ability to possess a positive demeanor, display...

  • CT Imaging Specialist

    3 days ago

    Beachwood, Ohio, United States Cleveland Clinic Full time

    At the Cleveland Clinic, we are seeking a skilled CT Imaging Specialist to join our team of dedicated healthcare professionals. As a CT Imaging Specialist, you will be responsible for operating computerized tomography (CT) scanners to produce high-quality images of patients' internal organs and tissues. This is an exciting opportunity to work in a...