Clinical Support Specialist

1 month ago


Beachwood, Ohio, United States The Cleveland Clinic Full time

About Cleveland Clinic

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Cleveland Clinic, a renowned leader in healthcare, invites applications for the position of Patient Service Specialist. In this role, you will form part of a forward-thinking team dedicated to advancing medical research and delivering world-class patient care.

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Job Overview

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This specialist will support patients at all stages of their treatment journey, fostering open communication, addressing concerns promptly, and striving to create exceptional patient experiences. The ideal candidate will have excellent interpersonal and problem-solving skills, enabling them to navigate complex situations with ease and poise.

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Responsibilities

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  • Promote positive patient interactions by offering clear guidance and reassurance throughout the care process.">
  • Identify and resolve patient complaints in a respectful, efficient manner.">
  • Collaborate closely with healthcare professionals to coordinate care plans and optimize patient outcomes.">
  • Document patient encounters accurately and maintain confidentiality as required.">
  • Remain updated on clinic policies, best practices, and industry developments to ensure top-notch patient care.">
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Requirements and Qualifications

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A successful Patient Service Specialist should possess:

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  • Excellent communication and interpersonal skills">
  • Ability to multitask and prioritize tasks effectively">
  • Commitment to delivering outstanding patient care and service">
  • Familiarity with clinic operations and policies">
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Compensation and Benefits

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Cleveland Clinic offers a competitive annual salary range of $48,000 - $65,000, along with a comprehensive benefits package including health insurance, retirement savings plan, paid time off, and opportunities for career advancement. If you're passionate about delivering exceptional patient care and working in a dynamic environment, apply today



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