Account Development Manager

Description

Account Development Manager

This is a fully remote position based in the U.S. (East Coast)

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health
* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
* We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
* We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job Summary

The Site and Patient (S&P) Clinical Solutions business unit is the Syneos Health accelerator for life sciences innovation. S&P Clinical Solutions houses our advanced technology acquisitions - StudyKIK, delivers critical insights as part of our integrated strategy for customers and drives enterprise-wide adoption and change management for innovative site and patient solutions. Our work supports getting meaningful new medicines to patients faster, with greater positive impact. This role directly supports our business growth goals by directly focusing on generation of new sales opportunities for the strategic growth of all clinical solutions products and services.

We pride ourselves on our culture and purpose driven drive. We love the work we do. Every team member brings something unique to our culture and it's important to keep a purpose-driven team dedicated to making a difference in the world and being the most impactful in the industry.

The Account Manager, Global Account Management is a key member of the collaborative business development organization responsible for the strategic lead generation of StudyKIK/Clinical Solutions across all products and services. StudyKIK works with a variety of customers and partners, in North America and globally.

The Account Manager, Global Account Management will be an energetic self-starter who is accountable and responsible to drive and manage the generation of new sales opportunities across the StudyKIK portfolio of products to support recruitment, retention, and eClinical solutions. The Account Manager will drive and manage the generation of new sales opportunities using web, telephone, email, data sources, online communities, and conference attendance, for the designated territory given by management. Activities include new account development, promotion of specific Business Development (BD) incentives and attainment of sales goals. The Account Manager will help to support the BD and Marketing teams in the development of a sophisticated lead generation, nurturing, and handoff process, which results in BD Directors receiving a steady flow of well-qualified leads.

Job Responsibilities

• Serves as a resource for Account Management within the company and develops and executes innovative approaches to strategic lead generation.
• Drives RFP pipeline and hit rates through lead generation, pipeline development, and territory management.
• Contributes actively to achieving or exceeding targets established by the company.
• Qualify opportunities by understanding Sponsor needs, budgets, decision makers and competition, in line with the experience, competencies and capabilities of the company.
• Interacts regularly with the BD Directors; participate in internal teleconferences and meetings, and provide concise, current status updates.
• In partnership with the BD group, is responsible for driving the completeness and accuracy of the contact list in chosen CRM system.
• Tracks and maintain all activity in the customer relationship management (CRM) database.
• Supports marketing initiatives including conferences by scheduling meetings and managing follow up items.
• Learn, understand, and present StudyKIK's service offerings, products, pricing, and differentiators and establish problem solving solutions for clientele when it comes to patient enrollment and retention solutions and eClinical services
• Represent Syneos Health/StudyKIK in a positive and professional manner at all times

Qualifications

Qualifications:

• Bachelor's degree or equivalent in business, marketing or related field of study.
• A minimum of 2 years of related experience or equivalent combination of education and experience.

In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

• Understanding of the clinical process (Phase I-IV) and patient recruitment/eClinical service area offerings.
• Understanding of the basic sales cycle.
• Strong at sourcing new opportunities
• Excellent communication, effective presentation, and organizational skills
• Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities
• Strong motivational, problem-solving and influence skills
• Demonstrable experience driving sales within a highly competitive market
• Practices professionalism and integrity in all actions - demonstrated commitment to teamwork, cooperation, self-control, and flexibility
• Experience with CRM software and usage is preferred
• Excellent skills using MS Office Suite/Applications
• Up to 25% travel for company meetings and industry conferences, as needed
• Ability to communicate in English (both verbal and written

AtSyneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position rangesfrom $50,000 to $65,000.The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health