Current jobs related to Sr. Product Support Engineer - Dallas - Zscaler

  • Sr. Engineering Manager

    3 weeks ago

    Dallas, United States TTS Technologies Full time

    Sr. Engineering Manager Full time / Direct Hire Onsite in Dallas, Texas Start: ASAP Our manufacturing client is looking for a Sr. Engineering Manager to manage all aspects of the engineering and maintenance functions. Duties: · Management of engineers and maintenance managers/supervisors. ...

  • Sr. Engineering Manager

    4 days ago

    dallas, United States TTS Technologies Full time

    Sr. Engineering ManagerFull time / Direct HireOnsite in Dallas, TexasStart: ASAPSalary: 130-155K + bonusOur manufacturing client is looking for a Sr. Engineering Manager to manage all aspects of the engineering and maintenance functions.Duties:Management of engineers and maintenance managers/supervisors.Check preventative maintenance programs for the...

  • Sr. Engineering Manager

    2 weeks ago

    dallas, United States TTS Technologies Full time

    Sr. Engineering ManagerFull time / Direct HireOnsite in Dallas, TexasStart: ASAPSalary: 130-155K + bonusOur manufacturing client is looking for a Sr. Engineering Manager to manage all aspects of the engineering and maintenance functions.Duties:Management of engineers and maintenance managers/supervisors.Check preventative maintenance programs for the...

  • Sr. Engineering Manager

    2 weeks ago

    Dallas, United States TTS Technologies Full time

    Sr. Engineering ManagerFull time / Direct HireOnsite in Dallas, TexasStart: ASAPSalary: 130-155K + bonusOur manufacturing client is looking for a Sr. Engineering Manager to manage all aspects of the engineering and maintenance functions.Duties:Management of engineers and maintenance managers/supervisors.Check preventative maintenance programs for the...

  • Sr. Design Engineer

    3 weeks ago

    Dallas, United States Jobot Full time

    Dice is the leading career destination​ for tech experts at every stage of their careers.  Our client, Jobot, is seeking the following.  Apply via Dice today!Sr. Design Engineer - Up to $180k/yr - Free BenefitsThis Jobot Job is hosted by: Drew FetterAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary:...

  • Sr. Design Engineer

    4 weeks ago

    Dallas, United States Jobot Full time

    Job DescriptionJob DescriptionSr. Design Engineer - Up to $180k/yr - Free BenefitsThis Jobot Job is hosted by: Drew FetterAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $120,000 - $180,000 per yearA bit about us:We are on the hunt for a highly skilled and innovative Sr. Design Engineer to join our dynamic...

  • Product Support Engineer

    1 month ago

    dallas, United States Orama Solutions Full time

    Job Title: Product Support EngineerLocation: Dallas, TXOrama Solutions are proud to be partnered with a leading Cybersecurity vendor flying high after a $3bn valuation. Following on from over $400m in Funding from leading Venture Capital firms including Cyberstarts and Seqouia Capital the journey is just getting started. HUGE opportunity to work under a...

  • Product Support Engineer

    1 month ago

    Dallas, United States Orama Solutions Full time

    Job Title: Product Support EngineerLocation: Dallas, TXOrama Solutions are proud to be partnered with a leading Cybersecurity vendor flying high after a $3bn valuation. Following on from over $400m in Funding from leading Venture Capital firms including Cyberstarts and Seqouia Capital the journey is just getting started. HUGE opportunity to work under a...

  • Product Support Engineer

    2 weeks ago

    dallas, United States Orama Solutions Full time

    Job Title: Product Support EngineerLocation: Dallas, TXOrama Solutions are proud to be partnered with a leading Cybersecurity vendor flying high after a $3bn valuation. Following on from over $400m in Funding from leading Venture Capital firms including Cyberstarts and Seqouia Capital the journey is just getting started. HUGE opportunity to work under a...

  • Sr Staff Software Engineer

    4 months ago

    Dallas, United States VIZIO Full time

    Job Description About the Team VIZIO’s Technology – Software and Services team is seeking a Sr. Staff Software Engineer to join their growing team. The successful candidate will have the opportunity to work together within the team and contribute to innovate VIZIO products. The Sr. Staff Software Engineer is going to report to the supervisor...

  • Production Support Engineer

    2 months ago

    Dallas, United States One Network Enterprises Full time

    About the jobDescription:As a Production Support Engineer at One Network Enterprises, you will play a crucial role in ensuring the smooth operation of our software applications by analyzing and resolving client-reported issues. You will be responsible for managing inbound and outbound client communications, providing prompt responses and resolutions to...

  • Sr Application Support Engineer

    6 days ago

    dallas, United States Hireteq Solutions Inc. Full time

    Sr Application Support Engineer Locations: Coppell, TX, Jersey City, NJThis is a Full-time/Permanent Position with our Client (Visa sponsorship is not available for this role)Distributed application experience must have.Job description for Jersey City ,NJ:Hands on experience in distributed systems like Unix, Linux, Windows, SQL/PLSQL.Experience supporting...

  • Sr Application Support Engineer

    7 days ago

    Dallas, United States Hireteq Solutions Inc. Full time

    Sr Application Support Engineer Locations: Coppell, TX, Jersey City, NJThis is a Full-time/Permanent Position with our Client (Visa sponsorship is not available for this role)Distributed application experience must have.Job description for Jersey City ,NJ:Hands on experience in distributed systems like Unix, Linux, Windows, SQL/PLSQL.Experience supporting...

  • Sr Civil Wastewater Engineer

    4 weeks ago

    Dallas, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionSr Civil Wastewater EngineerHighly respected consulting firm seeks Wastewater Engineer for leadership role:10+ years of municipal wastewater engineering and constructionCivil Engineering degree with PE licenseCollection systems, Pump Houses, Filtration systemsWater Mains, Piping, Storage BasinsClient interaction skillsMentor...

  • Sr Application Development Engineer

    4 months ago

    Dallas, United States VIZIO Full time

    Job Description About the Team We are seeking an enthusiastic Sr Application Development Engineer for our application engineering team, specializing in 3rd party integration and SDK development to help develop and maintain the integration of partner applications and Vizio’s device platform and account services. The Sr Application Engineer will be...

  • Sr. Network Engineer

    1 month ago

    dallas, United States Franklin Fitch Full time

    Sr. Network Engineer | Law Firm | Dallas, TX | $130k - $150KAre you an experienced Network Engineer looking for a change of scenery? Do you feel as if your work/life balance is not taken seriously? Would you like to a part of a culture that rewards self-starters and team players while expanding your technical knowledge? If so, this role may be for you.The...

  • Sr. Network Engineer

    2 weeks ago

    dallas, United States Franklin Fitch Full time

    Sr. Network Engineer | Law Firm | Dallas, TX | $130k - $150KAre you an experienced Network Engineer looking for a change of scenery? Do you feel as if your work/life balance is not taken seriously? Would you like to a part of a culture that rewards self-starters and team players while expanding your technical knowledge? If so, this role may be for you.The...

  • Sr. Network Engineer

    2 months ago

    Dallas, United States Franklin Fitch Full time

    Sr. Network Engineer | Law Firm | Dallas, TX | $130k - $150KAre you an experienced Network Engineer looking for a change of scenery? Do you feel as if your work/life balance is not taken seriously? Would you like to a part of a culture that rewards self-starters and team players while expanding your technical knowledge? If so, this role may be for you.The...

  • Product Owner/Sr Product Owner, Technology Products

    2 weeks ago

    Dallas, Texas, United States American Airlines Full time

    Product Owner/Sr Product Owner, Technology ProductsAre you ready to explore a world of possibilities in a dynamic and innovative environment? As a Product Owner/Sr Product Owner, Technology Products, you will play a key role in shaping the future of American Airlines' technology products.About the RoleThis is a member of the Crew Scheduling Strategy and...

  • Production Support Electrical Engineer

    1 month ago

    Dallas, Texas, United States RTX Full time

    Job SummaryWe are seeking a highly skilled Production Support Electrical Engineer to join our team at RTX. As a key member of our Advanced Radar RF & Design Department, you will collaborate with manufacturing facility, Program Operations, Supply Chain, Quality, and other Engineering disciplines to proactively and efficiently resolve issues that may arise...

Sr. Product Support Engineer

5 months ago

Dallas, United States Zscaler Full time

**Sr. Product Support Engineer - Federal**

* Dallas, TX, USA

* Full-time

* Department: Customer Services

**Company Description**

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the companys cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscalers purpose-built security platform puts a companys defenses and controls where the connections occurthe internetso that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

**Job Description**

We are currently seeking a Sr. Product Support Engineerto join our growing Customer Care Organization. In this role you will provide world-class post-sales technical support directly to customers and partners, and manage escalated issues that require the highest levels of technical and communicative attention. This role will work specifically with those accounts which need longer-term support and more frequent check ins.

**Responsibilities/What Youll Do:**

* Hold daily/weekly get-well calls with customers with escalated issues

* Engage with customers on escalated support issues or critical customer situations

* Provide expert systems design, recommendations, and configurations

* Perform in-depth diagnostics and troubleshooting using networking tools

* Assist customers with testing or troubleshooting of networking or cloud service issues

* Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams

* Maintain ticket database, logging issues and customer interactions

* Become a Zscaler cloud services expert through self-study, company training, and a desire to excel and become an expert

**Qualifications**

* 5+ years of support and networking experienced required

* Bachelor Degree in Computer Science, Computer Engineering or equivalent advanced industry certifications.

* Proven experience escalating technical customer issues

* Very strong verbal and written communication skills (English)

* Working knowledge of networking and security products and enterprise network infrastructure.

* Zscaler Experience a plus

* Excellent customer facing communication skills

* Strong knowledge of networking concepts and ability to troubleshoot complex networking issues across multiple OSI layers

* Experience with web technologies including HTTP, SSL

* Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)

* Authentication systems such as LDAP, MS AD etc

* Knowledge of protocols such as HTTP, SMTP, FTP, DNS

* Experience with operating systems such as Linux, Unix and Free BSD

* Network troubleshooting experience - Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as tcpdump, Wireshark

* Working knowledge of Apache and IIS Web Server administration

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

#LI-DS1

**What You Can Expect From Us:**

* An environment where you will be working on cutting edge technologies and architectures

* A fun, passionate and collaborative workplace

* Competitive salary and benefits, including equity

Additional information about Zscaler (NASDAQ: ZS ) is available at .

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sr. Product Support Engineer - Federal

* Dallas, TX, USA

* Full-time