Customer Service Representative
1 month ago
Acuity is seeking a Customer Service Representative - Claims which involves taking loss information over the telephone and electronically from insureds, agents, and claimants. The CSR inputs the information into the system, assigns the claim, offers a rental car when applicable, and issues a page to the handler. This position also processes miscellaneous paperwork, bills, checks, and medical records. The CSR handles glass, towing and minor Workers' Compensation claims.
ESSENTIAL FUNCTIONS:
- Inputs Automobile, Property, General Liability, and Workers' Compensation losses received via mail, email, fax, webpage, or phone into the Claim System.
- Indexes various claims documents.
- Inputs and pays towing, roadside assistance, and auto glass claims.
- Processes the Workers' Compensation EXP9 queue. Claims with minimal anticipated activity are set-up and handled by the system/team.
- Matches checks to attachments provided by Claims Representatives. Prepares, folds, and mails checks daily.
- Orders claim payment audit letters and enters all incoming responses.
- Processes medical bills sent in by providers. Sends bills to our third-party reviewer, CorVel. Reviews and resolves discrepancies with CorVel.
- Regular and predictable attendance.
- Performs other duties as assigned.
High school diploma.
EXPERIENCE:
Data entry experience required. Customer service experience or training is preferred.
OTHER QUALIFICATIONS:
- Excellent communication skills that lend well to a telephone-based service environment.
- Ability to work between the hours of 7:00 a.m. and 6:00 p.m.
- Computer knowledge with data entry background. Ability to achieve 6,000 - 6,500 keystrokes per hour on alphanumeric data entry with minimal errors.
- Strong attention to detail.
- Ability to work independently as well as in a team environment.
- Capable of adjusting priorities to maintain loss reporting timeliness.
- Near-perfect attendance and scheduling flexibility are essential in support of prompt claim servicing.
- Ability and willingness to voice ideas and opinions in monthly unit meetings.
*Acuity does not sponsor applicants for U.S. work authorization.*
This position is classified as non-exempt
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our Point of Sales SystemCleaning, preparing, and...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Kohler Credit Union Full timeJob Title: Teller-Member Service RepresentativeJob Summary:At Kohler Credit Union, we are seeking a highly motivated and customer-focused individual to join our team as a Teller-Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, processing transactions accurately, and maintaining a positive...
-
Customer Service Representative
1 month ago
Sheboygan, Wisconsin, United States Blue Harbor Resort & Conference Center Full timeJob DescriptionAs a key member of the Blue Harbor Resort & Conference Center team, the Customer Service Representative will be responsible for providing exceptional guest experiences through efficient and effective reservation management.Key Responsibilities:Answer telephone inquiries in a friendly and courteous manner, employing sales techniques to secure...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Festival Foods Full timeJob SummaryWe are seeking a highly skilled and motivated Guest Service Representative to join our team at Festival Foods. As a Guest Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key ResponsibilitiesReinforce Festival culture and exceptional guest service...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Kohler Credit Union Full timeRole OverviewAs a Teller-Member Service Representative at Kohler Credit Union, you will play a vital role in providing exceptional service to our members. This entry-level position offers a unique opportunity to develop your skills and knowledge in a dynamic and supportive environment.Key ResponsibilitiesFoster and maintain positive relationships with...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Accuity Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Acuity. As a Customer Service Representative - Claims, you will be responsible for taking loss information over the telephone and electronically from insureds, agents, and claimants. Your primary duties will include inputting information into the system,...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States UnitedOne Credit Union Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Concierge to join our team at UnitedOne Credit Union. As a Concierge, you will be the first and last point of contact for our members, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesFoster Member Relationships: Develop and maintain strong relationships...
-
Customer Service Associate
4 weeks ago
Sheboygan, Wisconsin, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our retail team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register...
-
Customer Service Ambassador
1 month ago
Sheboygan, Wisconsin, United States Van Horn Automotive Group Inc Full timeJob OverviewVan Horn Automotive Group Inc is seeking a highly motivated and customer-focused individual to join our Business Development Team as a Customer Service Representative.The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.Key responsibilities...
-
Patient Access Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Froedtert & Medical College of Wisconsin Full timePatient Access Service Representative Role SummaryThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences at Froedtert & Medical College of Wisconsin. This position requires a proactive and helpful individual who can create a welcoming atmosphere for patients and visitors.Key Responsibilities:Proactively...
-
Customer Service Representative
1 month ago
Sheboygan, Wisconsin, United States Kohler Credit Union Full timeEnhance Member Financial JourneysWe're seeking a Full-Time Teller for our Taylor Drive Branch in Sheboygan. No prior experience necessary. In this role, you'll provide exceptional service and build meaningful connections with our members. Your efforts will contribute to a seamless financial experience within our community.Why Choose Kohler Credit Union?Join...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Kohler Credit Union Full timeWe're seeking a skilled Part-Time Teller to join our team at the Sheboygan-Meijer Branch of Kohler Credit Union. As a Part-Time Teller, you'll play a vital role in enhancing our members' financial experiences through exceptional service and relationship-building.Key Responsibilities:Assist members with various financial transactions, ensuring accuracy and...
-
Customer Service Representative
4 weeks ago
Sheboygan, Wisconsin, United States Kohler Credit Union Full timeJob OverviewWe're seeking a highly motivated and detail-oriented Part-Time Teller to join our team at the Sheboygan-Meijer Branch of Kohler Credit Union. As a Part-Time Teller, you will play a vital role in delivering exceptional member service and ensuring a seamless financial experience for our members.Key Responsibilities:Assist members with various...
-
Accounts Receivable Representative
4 weeks ago
Sheboygan, Wisconsin, United States C&S Wholesale Grocers Inc Full timeJob SummaryC&S Wholesale Grocers Inc is seeking a skilled Accounts Receivable Representative to join our team. As an Accounts Receivable Representative, you will be responsible for processing manual billings, maintaining customer backup for billings, and assisting with the application of cash payments in an accurate and timely manner.Key...
-
Business Development Representative
4 weeks ago
Sheboygan, Wisconsin, United States Amplify Recruiting Full timeNew Business Champion and Customer Relationship QuarterbackWe are seeking a highly motivated and results-driven Business Development Representative to join our team at Amplify Recruiting. As a Business Development Representative, you will be responsible for leading new business development efforts, executing on opportunities that feed our New Product...
-
Honda Sales Representative
4 weeks ago
Sheboygan, Wisconsin, United States Honda Sheboygan Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Honda Sales Representative to join our team at Honda Sheboygan. As a key member of our sales team, you will be responsible for guiding customers through the sales process, ensuring a seamless and enjoyable experience.Key ResponsibilitiesMeet and greet customers, providing exceptional...
-
Sales Representative
4 weeks ago
Sheboygan, Wisconsin, United States S&S Painting & Restoration Full timeJob DescriptionWe are seeking a highly motivated and results-driven Sales Representative to join our team at S&S Painting & Restoration. As a Sales Representative, you will be responsible for developing and executing a sales strategy to build new and expand current customer relationships.Key Responsibilities:Identify and resolve potential obstacles to close...
-
Customer Service Representative
4 weeks ago
Sheboygan Falls, Wisconsin, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest, every time. This includes making connections with guests through friendly and genuine conversation, as well as providing assistance with self-checkout and scanning and bagging guest items efficiently.About the Role:This is a great opportunity to work...
-
Medical Customer Service
4 months ago
Sheboygan, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...
-
English Sales Representative
4 weeks ago
Sheboygan, Wisconsin, United States GERHARD'S SHOWROOMS - SHEBOYGAN Full timeJob Summary:We are seeking a highly skilled English Sales Representative to join our team at GERHARD'S SHOWROOMS - SHEBOYGAN. As a Counter Sales Specialist, you will be responsible for interacting with customers at the counter, taking orders, and filling them as time allows. You will also be expected to diplomatically give priority to regular accounts,...