Current jobs related to Concierge Call Center Representative - Las Vegas - Kenworth Sales
-
Call Center Representative
7 days ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time• Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. • Proficient computer skills with the ability to learn new software. Education and Experience • High school diploma or equivalent. • Customer service experience required. ESSENTIAL DUTIES Customer Service • Interacts with...
-
Call Center Representative
6 days ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full timeExcellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Education and Experience High school diploma or equivalent. Customer service experience required. ESSENTIAL DUTIES Customer Service Interacts with customers via telephone,...
-
Call Center Representative
4 days ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time• Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. • Proficient computer skills with the ability to learn new software. Education and Experience • High school diploma or equivalent. • Customer service experience required. ESSENTIAL DUTIES Customer Service • Interacts with customers...
-
Call Center Representative
2 weeks ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time $15 - $17Job DescriptionJob Description• Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. • Proficient computer skills with the ability to learn new software. Education and Experience • High school diploma or equivalent. • Customer service experience required. ESSENTIAL DUTIES Customer...
-
Las Vegas, United States RDI Corporation Full timeMost companies say *employees are Number One*. We really mean it. Let’s start with what’s in it for YOU. *Why choose RDI*?Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.* *We CELEBRATE you*. Join any of our Affinity Groups including Young Professionals Network, Woman Nation, Black...
-
Call Center Representative II
1 month ago
Las Vegas, United States Silver State Schools Credit Union Full timeJob DescriptionJob DescriptionCall Center Representative IIFull Time (40 Hours)Monday - Saturday (Varied)Friday 9am - 6pmHeadquarters630 Trade Center DriveLas Vegas, NV 89119PURPOSE:The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by...
-
Call Center Manager
2 weeks ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time $65,000 - $75,000Job DescriptionJob DescriptionThe call center supervisor will assist in the onboarding and training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with...
-
Call Center Manager
14 hours ago
Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full timeJob DescriptionJob DescriptionThe call center supervisor will assist in the onboarding and training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with...
-
Call Center Collections Representative
3 months ago
Las Vegas, United States CHECK CITY Full timeJob DescriptionJob DescriptionCALL CENTER COLLECTIONS REPRESENTATIVE LOCATION: NW Las Vegas Company OverviewSince our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal...
-
Call Center Collections Representative
3 months ago
Las Vegas, United States CHECK CITY Full timeJob DescriptionJob DescriptionCALL CENTER COLLECTIONS REPRESENTATIVE LOCATION: NW Las Vegas Company OverviewSince our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal...
-
Call Center Representative
4 weeks ago
Las Vegas, United States Hilton Grand Vacations Full timeJob Description Working at HGV Be part of a team that creates amazing experiences for our guests while enjoying a rewarding career with a worldwide leader in vacation ownership. Our?Team Members enjoy exceptional benefits, competitive pay, and long-term growth potential. If you are ready to take your career to the next level, consider joining our Call...
-
Patient Service Representative
2 months ago
Las Vegas, United States LivantaLLC Full timePATIENT SERVICE REPRESENTATIVE(CLERK III, Nevada)“BE A PART OF THE TEAM”Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...
-
Patient Service Representative
3 months ago
Las Vegas, United States LivantaLLC Full timePATIENT SERVICE REPRESENTATIVE(CLERK III, Nevada)“BE A PART OF THE TEAM”Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...
-
Patient Service Representative
3 months ago
Las Vegas, United States LivantaLLC Full timePATIENT SERVICE REPRESENTATIVE (CLERK III, Nevada) BE A PART OF THE TEAM Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...
-
Call Center Representative
4 weeks ago
Las Vegas, United States WestStar Credit Union Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization WestStar Credit Union is a Gaming Employees" Credit...
-
Call Center Representative
2 months ago
Las Vegas, United States EmployNV Youth Hub Full time**This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined** Company: Precise Business Management Accounting Firm Position Title: Administrative and Production Assistant Location: Las Vegas, NV Hours: Part-time Pay: $15/per hour Location Area: Las Vegas Age: N/A...
-
Call Center Agent
12 hours ago
Las Vegas, Nevada, United States RDI Corporation Full timeAbout RDI CorporationRDI Corporation is a family-owned business with over 3,500 employees across the nation, providing a range of services including Call Center solutions, Market Research, IT Support, and Marketing Consultation to Fortune 500 Companies.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Customer Service Representative...
-
Healthcare Call Center Specialist
4 days ago
Las Vegas, Nevada, United States UNITE HERE HEALTH Full timeJob OverviewUNITE HERE HEALTH is dedicated to supporting over 190,000 workers and their families in the hospitality and gaming sectors across the nation. Our commitment to innovation and progress drives us to create impactful programs and benefits that empower our participants to take charge of their health and healthcare. We invite you to explore this...
-
Call Center Lead
1 week ago
Las Vegas, United States SAHARA Las Vegas Full timeAre you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can't wait to be a part of Service Luxury Style this could be the job for you. Job Description: Oversees the Contact Center Agents who provide telephone customer service and reservation support.The Contact CenterLead is predominantly responsible for...
-
Call Center Agent
1 month ago
Las Vegas, United States Landry's Full timeOverview Call Center Agent It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Responsibilities Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from guest...
![Kenworth Sales](https://media.trabajo.org/img/noimg.jpg)
Concierge Call Center Representative
1 month ago
Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was awarded the 2020 Dealer of the Year award and after 77years of consistent excellence, we are still growing We have recently joined forces with Truck Enterprises, Inc. and now span 10 states across the country and boast 34 locations with over 1300 employees. We have exciting career opportunities available today. We are always looking for highly motivated individuals with a passion for helping our customers build the kind of success that Kenworth knows so well. Concierge Call Center Representative Job Summary: The primary function of the Concierge Call Center Representative is to deliver excellent customer service to internal and external customers as an extension of all service locations within Kenworth Sales Company. Coordinate delivery of detailed breakdown status reports and information from our service departments to the customer on a scheduled and as needed basis. Field inbound calls from Paccar Premier Care and act as the liaison between the customer, Premier Care, and the Service Department, initiating mobile and in-shop services as well as towing as the situation requires. Provide parts support to customers and shops on an as needed basis. **Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening. Concierge Call Center Representative Duties and Responsibilities: 1. Establish and provide breakdown management and support to Concierge Fleets, Premier Care Call Center, and Truck Sales Customers during and after office hours. 2. Maintains communication with Fleet, Premier Care, and other interested parties. 3. Monitor health of Kenworth Sales Concierge Fleets vehicles throughout the country as assigned. 4. Maintains open and effective communication, and positive dialogue with Service Department Managers, Warranty personnel and Service Office Staff of all Kenworth Sales Locations as well as Fleet Breakdown Departments, Customers, and Internal Sales Staff. 5. Logs all interactions and information in shared company database and/or spreadsheet. 6. Willingly and appropriately shares information and details to support customers and other staff. 7. Monitors repair process, providing appropriate and tactful suggestions and information. 8. De-escalates and resolves potentially negative interactions with customers, fleets, and service personnel. 9. Maintains a working understanding of all warranty policies and procedures. 10. Coordinates and assists with estimates, parts allocation and approval from customer. 11. Assists customer in identifying needed services. 12. Assists in obtaining purchase orders and payments. 13. Fields inbound calls form Premier Care call center and takes steps to resolve customer complaint. 14. Attend and participate in training, group meetings and development conferences as necessary. 15. Promotes the sales of labor, parts and accessories during customer contact. 16. Maintains partnerships with other dealer groups, Paccar and vendors to assist with any delays in receiving parts for repair orders and assists in resolution. 17. Responsible for accepting afterhours calls on a rotation. 18. Assists with follow up and updating of customer vehicles for other staff as needed. Concierge Call Center Representative Qualifications: Excellent customer service and interaction skills. Ability to read and comprehend instructions and information. Ability to gather and share detailed information quickly and accurately. High school diploma or the equivalent. Experience in the transportation industry a plus. Excellent communication and problem-solving skills. Ability to manage occasional stressful interactions diplomatically and professionally. Professional personal appearance. Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status. #J-18808-Ljbffr