Call Center Representative

2 weeks ago


Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time $15 - $17
Job DescriptionJob Description


• Excellent communication skills including active listening.

Service-oriented and able to resolve customer grievances.

• Proficient computer skills with the ability to learn new software.

Education and Experience • High school diploma or equivalent. • Customer service experience required.

ESSENTIAL DUTIES Customer Service

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

• Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff

. • Transferring Biopsy-Results call to designated representative per location

• Transferring billing concerns to designated department

• Ensures that appropriate actions are taken to resolve customers’ problems and concerns.

• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

• Making outbound calls/Call back requests/ Recall list Billing/Insurance Authorization/Clinical Support

• Sending out emails regarding referrals, prescription refills & Pre-Authorizations, Medical Record Requests and or any patient complaints, etc.

• Submitting insurance authorization requests to auth department and returning patient call when its uploaded • Listening and processing after hour voicemails

• Scheduling for all offices; New patient appointments, follow up, cosmetic consults, cosmetic appointments (All Surgeries (Excisions, Mohs) to be emailed or transferred to offices

• Performing reschedules for offices changes

• Performs other related duties as assigned.



  • Las Vegas, United States Fletcher Jones Imports Full time

    Job DescriptionJob DescriptionYour next opportunity awaits at Fletcher Jones Imports! We are hiring a Call Center Representative to join the team. The Call Center Representative is responsible for building relationship with customers leading to sales through client follow-up and internet communication driving traffic and client loyalty.ResponsibilitiesAnswer...


  • Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time

    • Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. • Proficient computer skills with the ability to learn new software. Education and Experience • High school diploma or equivalent. • Customer service experience required. ESSENTIAL DUTIES Customer Service • Interacts with...


  • Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time

    • Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. • Proficient computer skills with the ability to learn new software. Education and Experience • High school diploma or equivalent. • Customer service experience required. ESSENTIAL DUTIES Customer Service • Interacts with customers...


  • Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time

    Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. Education and Experience High school diploma or equivalent. Customer service experience required. ESSENTIAL DUTIES Customer Service Interacts with customers via telephone,...


  • Las Vegas, United States RDI Corporation Full time

    Most companies say *employees are Number One*. We really mean it. Let’s start with what’s in it for YOU. *Why choose RDI*?Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.* *We CELEBRATE you*. Join any of our Affinity Groups including Young Professionals Network, Woman Nation, Black...


  • Las Vegas, United States Silver State Schools Credit Union Full time

    Job DescriptionJob DescriptionCall Center Representative IIFull Time (40 Hours)Monday - Saturday (Varied)Friday 9am - 6pmHeadquarters630 Trade Center DriveLas Vegas, NV 89119PURPOSE:The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by...

  • Call Center Manager

    6 days ago


    Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time

    Job DescriptionJob DescriptionThe call center supervisor will assist in the onboarding and training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with...

  • Call Center Manager

    2 weeks ago


    Las Vegas, United States LA BUSINESS MANAGEMENT SERVICES, LLC Full time $65,000 - $75,000

    Job DescriptionJob DescriptionThe call center supervisor will assist in the onboarding and training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with...


  • Las Vegas, United States CHECK CITY Full time

    Job DescriptionJob DescriptionCALL CENTER COLLECTIONS REPRESENTATIVE LOCATION: NW Las Vegas Company OverviewSince our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal...


  • Las Vegas, United States CHECK CITY Full time

    Job DescriptionJob DescriptionCALL CENTER COLLECTIONS REPRESENTATIVE LOCATION: NW Las Vegas Company OverviewSince our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal...


  • Las Vegas, United States Hilton Grand Vacations Full time

    Job Description Working at HGV  Be part of a team that creates amazing experiences for our guests while enjoying a rewarding career with a worldwide leader in vacation ownership. Our?Team Members enjoy exceptional benefits, competitive pay, and long-term growth potential.  If you are ready to take your career to the next level, consider joining our Call...


  • Las Vegas, United States LivantaLLC Full time

    PATIENT SERVICE REPRESENTATIVE(CLERK III, Nevada)“BE A PART OF THE TEAM”Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...


  • Las Vegas, United States LivantaLLC Full time

    PATIENT SERVICE REPRESENTATIVE (CLERK III, Nevada) BE A PART OF THE TEAM Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...


  • Las Vegas, United States LivantaLLC Full time

    PATIENT SERVICE REPRESENTATIVE(CLERK III, Nevada)“BE A PART OF THE TEAM”Livanta is searching for empathetic, considerate, and responsive individuals who is capable of remaining neutral to work directly with and assist Medicare beneficiaries (patients), their families, and other representatives. Key functions include (1) handling and triaging beneficiary...


  • Las Vegas, United States WestStar Credit Union Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization WestStar Credit Union is a Gaming Employees" Credit...


  • Las Vegas, United States EmployNV Youth Hub Full time

    **This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined** Company: Precise Business Management Accounting Firm Position Title: Administrative and Production Assistant Location: Las Vegas, NV Hours: Part-time Pay: $15/per hour Location Area: Las Vegas Age: N/A...

  • Call Center Agent

    6 days ago


    Las Vegas, Nevada, United States RDI Corporation Full time

    About RDI CorporationRDI Corporation is a family-owned business with over 3,500 employees across the nation, providing a range of services including Call Center solutions, Market Research, IT Support, and Marketing Consultation to Fortune 500 Companies.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Customer Service Representative...


  • Las Vegas, United States Novuskin NV LLC Full time

    About the Organization Novuskin is Med Spa uses innovative technology along with superior cosmetics to help our clients look and feel their absolute best! Novuskin, an esteemed Medical Spa, strategically positions itself for expanded services by incorporating advanced technology into our daily operations, empowering members to achieve and enhance the optimal...


  • Las Vegas, Nevada, United States UNITE HERE HEALTH Full time

    Job OverviewUNITE HERE HEALTH is dedicated to supporting over 190,000 workers and their families in the hospitality and gaming sectors across the nation. Our commitment to innovation and progress drives us to create impactful programs and benefits that empower our participants to take charge of their health and healthcare. We invite you to explore this...

  • Call Center Agent

    1 month ago


    Las Vegas, United States Landry's Full time

    Overview Call Center Agent It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. Responsibilities Answer inbound calls and process/dispatch requests accordingly, (i.e.: Maintenance, Front Desk, Housekeeping, Bell Desk, Valet calls from guest...