Retail Customer Service II
3 weeks ago
Date posted: 17/10/2024
Chi sei
Un lavoro in IKEA molto pi che un lavoro. Insieme, i co-worker (s, cos che chiamiamo i nostri colleghi) supportano sempre pi persone a creare una vita quotidiana migliore, partendo dalle loro case.
Ti piacerebbe contribuire a questa mission? E, allo stesso tempo, lavorare in un posto che ti faccia sentire /a casa, dove puoi essere te stesso ed esprimere il tuo talento? Ottimo, sei nel posto giusto
CHI SEI:
- Hai esperienza pregressa nell'accoglienza clienti o nella gestione della cassa;
- Sei interessat* ad offrire esperienze di vendita moderne e dinamiche.
Ottimo Stiamo cercando proprio te
Un giorno della tua vita con noi
COSA FARAI OGNI GIORNO:
Il team di Customer Relations sempre in contatto con le persone, ascoltando le loro esigenze, raccogliendo i loro feedback, offrendo dei servizi e facendo s che la loro esperienza d'acquisto sia la migliore possibile. Cosa farai:
- Aiuterai i clienti alla linea casse: contati, carta, assegno o finanziamento... da noi trovi la soluzione migliore per te
- Supporterai lo STORE nell'offrire ai clienti un'esperienza piacevole in ogni sua fase, persino il pagamento
- Diventerai esperto di tutti i servizi offerti da IKEA sapendo suggerire consigli per il post-vendita e dando ai clienti un buon motivo per tornare.
COSA OFFRIAMO:
Unirsi al team IKEA ha molti vantaggi che vanno oltre alla opportunit di lavorare per un'azienda globale Farai parte di una cultura inclusiva guidata dai nostri valori, con processi strutturati. Inoltre, avrai accesso a:
Sconto dipendenti del 15% sull'acquisto di prodotti IKEA;
Servizio mensa con una vasta scelta di prodotti (molti dei quali sono biologici) potendo consumare un pasto spendendo poco pi di 1€;
Portale di sconti e convenzioni aziendali dove troverai una gamma di prodotti e servizi per viaggi, tempo libero, tecnologia e molto altro;
Offerta di wellbeing
richiesta disponibilit lavorativa il sabato e la domenica su turni continuativi durante l'orario di apertura del negozio.
ontratto iniziale a tempo determinato della durata di 6 mesi.
Siamo un team
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people
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